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ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White

Model: SB6190
SKU: 4600801
Sold byBest Buy

Customers are saying

Customers praise the product for its impressive speed and overall performance, which are the most frequently highlighted benefits. Users also appreciate the straightforward setup process and the device's ease of use, noting that it offers great value for the price. While there are minor reports regarding occasional lag or heat, the vast majority of feedback remains highly positive regarding its connectivity and compact design.

Generated by AI based on customer reviews.

Highlights

Features

  • Gigabit Ethernet connectivity

    The modem features a 1 Gigabit Ethernet port for connecting to a Wi-Fi Router or other wired device.

  • DOCSIS 3.0 technology

    Provides 32 downstream and 8 upstream channels

  • Works with any Wi-Fi Router

    Using the Ethernet port, connect to any Wi-Fi Router to share the high-speed internet connection around your home.

  • Save on monthly rental fees

    Stop paying rental fees to your service provider. When you purchase this modem, you can save up to $168 per year in rental fees.

  • Compatible with major U.S. Cable Internet Providers

    Approved for use with Cox, Xfinity and many others. Best for cable internet speed plans up to 800 Mbps.

  • Support When You Need It

    ARRIS has a long history - over 70 years - in the home networking category. With over 260 million networking devices sold worldwide, we have dedicated customer support and a 2-year warranty to ensure your investment is protected.

Specifications

  • Internet Service Provider (ISP) Compatibility
    XFINITY from Comcast, Cox Communications, Most cable providers
    DOCSIS Certification
    3.0
    Upstream Data Speed
    240 megabits per second
    Channel Bonding
    32 x 8
    Number of LAN Ports
    1
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Reviews

Customers are sayingCustomers praise the product for its impressive speed and overall performance, which are the most frequently highlighted benefits. Users also appreciate the straightforward setup process and the device's ease of use, noting that it offers great value for the price. While there are minor reports regarding occasional lag or heat, the vast majority of feedback remains highly positive regarding its connectivity and compact design.
This summary was generated by AI based on customer reviews.
  • Speed (3356)
  • Performance (3127)
  • Ease of use (1529)
  • Setup (747)
  • Price (322)
  • Lag (37)
  • Buffering (27)
  • Heat (27)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Cable modem that works with Xfinity

    This ARRIS surfboard is compatible with my Xfinity internet service. As far as cable modems go it does what it needs to do, send an internet signal to my router. I think if I had to buy it again, I'd get a modem/router combo unit. I was under rushed circumstances to get our internet setup since I work-from-home. I've not had any issues with this modem so if you're in the market for a reasonably priced modem this one should do the trick. One con, the lights on the modem are bright in the bedroom, but you can turn them off by logging into the modem admin console.

    Posted by WILLIAMW

  • Rated 5 out of 5 stars

    Nice, sleek modem

    Easy to setup and works very well. I will say that it will give you white lights not only green lights sometimes. But, it works and it has been helping me to have a fantastic connection! Added bonus, it looks nice and it's small enough to fit right where I need it

    Posted by Bubbles

  • Rated 5 out of 5 stars

    Wanted Speed, but Got Much Much More!

    My goal was simple... to escape the cable company's Modem Rental Fee of $10 per month. So, I thought, I'll pick up a $25 modem and be the hero. But, after doing a little research, I learned that modems may have a bigger part to play in the health and performance of my home network than I had thought. I didn't even know that different models performed at different speeds and had different capabilities. So I asked my BB associate, which was the fastest he had in stock, and on that particular day, it was the ARRIS - SURFboard DOCSIS 3.0 Cable Modem. I found that it cost much less than a year's rental for the cable company's modem, and it was substantially faster than it as well, which I hoped would help with all the streaming we seem to do these days. The Result... it helped enough with the media streaming that it allowed me to reduce my Internet Plan from 155 Mbps to 50 Mbps (Saving me $10 per month), with no noticeable loss in streaming performance, and only a negligible difference with Internet Surfing which most people would not notice. So, my ARRIS - SURFboard DOCSIS 3.0 Cable Modem, is now saving me $10 a month in modem rental fees from the cable company, and is so fast, that it saved me another $10 on my Internet plan (50 Mbps vs 155 Mbps). This means that in less than 5 mos my Arris will pay for itself, then after that it will be saving me $20 a month, and I haven't given anything up to do it (except the cable company's modem). On top of that, the Arris saved me from spending $300+ to upgrade my 3 year-old router which I thought was the bottleneck in our home's streaming performance, but wasn't. AND, as an added Bonus, when I switched to the ARRIS - SURFboard DOCSIS 3.0 Cable Modem, my all-in-one printer stopped loosing its network connection, which was a daily occurrence with the cable company's modem, and an incredible nuisance which wouldn't allow me to print or scan anymore. So, if you want to put money in your pocket, and stream, scan and print more reliably, replace your cable company rental with an ARRIS - SURFboard DOCSIS 3.0 Cable Modem.

    Posted by MisterW

  • Rated 5 out of 5 stars

    Quality Cable Modem

    This device was very easy to set up. It works with my service provider (Comcast-Xfinity.) The list of providers that this unit works with were listed clearly for me to review. Thank you for making it easy. My speeds are very good. It is faster than the cable modem I usually rent from my service provider and a lot cheaper (in the long run.) This one will pay for itself in one year based on the monthly charges I would have paid if I rented one. I wanted black, but I have to be honest that the white casing is growing on me. It looks very "clean" sitting on my black entertainment center. The blue LEDs are a nice touch. MY speeds are 80+mbps and 12+mbps upload in the room with my Linksys e4200 router. I am supposed to get 75mbps. It has been a great investment. I have been pleased with it so far.

    Posted by smgjng1

  • Rated 5 out of 5 stars

    No latency issues gaming.

    Very good modem! We have Xfinity (600 down/ 15 up) and this modem works like a champ. We have 5 people simultaneously using a mix of Stadia and PC gaming almost daily. There is no Lag, or latency as others have mentioned with this modem. This thing is a great price. Xfinity says it is not compatible with their gigabit service however.

    Posted by Kartemann

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Pros for ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White
Speed, Ease of use, Setup, Performance, PriceSpeed, Overall Performance, Ease of use, Setup, ConnectivityThere were no pros for this product—Overall Performance, Speed, Range
Cons for ARRIS - SURFboard SB6190 32 x 8 DOCSIS 3.0 Cable Modem - White
Lag, Heat, BufferingHeat, LagThere were no cons for this product—Connectivity, Signal Strength, App, Setup Difficulty

Specs

Questions & Answers

  • What is the maximum internet speed plan this ARRIS modem supports?

    This ARRIS modem is best for cable internet speed plans up to 800 Mbps.

    This question and answer was generated by AI based on customer and product data.
  • What is the maximum download speed this ARRIS modem supports?

    The ARRIS SURFboard SB6190 supports download speeds up to 1.4 Gbps.

    This question and answer was generated by AI based on customer and product data.
  • How much money can I save per year by owning this modem?

    You can save up to $168 per year in rental fees by purchasing this modem.

    This question and answer was generated by AI based on customer and product data.
  • How long is the warranty on this ARRIS modem?

    This ARRIS modem comes with a 2-year warranty.

    This question and answer was generated by AI based on customer and product data.
  • Does this modem have a Gigabit Ethernet port?

    Yes, the modem features a 1 Gigabit Ethernet port for connecting to a Wi-Fi Router or other wired device.

    This question and answer was generated by AI based on customer and product data.
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