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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 4 out of 5 stars

  Good, but nothing really stands out

  • Tech Insider Network Member
  • Top 25 Contributor

  It’s an all in one inkjet printer with all the features you come to expect in an all in one printer these days. I suppose over a lower budget printer, you gain the 20 page automatic document scanning and auto-full duplex, but the rest of it just feels like everything you anticipate to be in a modern inkjet printer. The user interface of the physical buttons and their app, however, both feel very dated, but they work. The display is bright and clear enough to see what you need, like the directions through initial setup, but panning through rubber arrow buttons and OK just feels out of place for our current tech. Print quality is decent, but the copy quality is a bit rough by default. You can see how I scanned and printed their own adjustment sheet and how faded the colors came out, the banding in the grey and missing details. A little adjusting or black only can make a little difference. Print speed is listed as 16ppm black and 9 ppm color, but it all depends on what is on the page and does feel a bit slow when you are waiting for it to come out compared to other types of printers. This is fairly common for inkjet though. The initial ink cartridges do claim to have more ink than the typical start cartridges, but then they will keep pushing their Refresh EZ Print subscription services on you so that you can keep your ink stocked. Seems to be the way for all the printer makers these days. If you use your printer a lot, they do pan out to save you money on keeping ink in stock though. You can connect via 2.4 or 5Ghz WiFi, which I suppose is an improvement, as so many electronics only work with 2.4. So, you can move out of that crowded space and take advantage of better speeds. You can also connect via USB, cable not included. There is no Ethernet port if you prefer wired networks. Overall, it is a decent printer, nothing feels exceptional about it, but might have exactly the features you are looking for, like the document feeder and auto-duplex. There are just so many printers in this range and style that it really comes down to what you are exactly looking for.

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  This review is from Brother - INKvestment 1365 Wireless Color All-in-One Inkjet Printer with Auto Duplex Print (MFC-J1365DW), Great for Home Offices - White

  Posted 2 months ago by DavidJr

• Rated 4 out of 5 stars

  Good budget multifunction inkjet, clunky setup

  • Tech Insider Network Member

  This is a pretty good inkjet printer that delivers high quality color documents, but is a bit clunky to set up and has fairly cheap-feeling build quality. I set it up on a Windows 11 Dell desktop, and although I appreciated the ability to do so wirelessly from the Brother website, the process is very slow and clunky (despite a fast internet connection), and it failed the first time because it couldn’t detect the printer for some reason. Fortunately, it was able to detect the printer on the next attempt. There’s also a mobile app that can be used to set up and manage the printer, and setup can also be done via USB connection, but I didn’t test any of that. Printing is quiet and reasonably fast (9 ppm with standard color printing). The print quality is very good -- crisp, with vibrant colors. Installation and replacement of the ink cartridges is easy, with access on the front of the unit. Page yield is 500 per color cartridge, and 1200 if only using black. There’s an ink subscription option through Brother, but since I don’t anticipate using this as my main printer (I have a laser printer for that), I’ll just order replacement cartridges when needed. The paper tray defaults to standard Letter size, but can be expanded to Legal, which is a nice touch. It can’t print any wider than 8.5”, though, which is not unusual. The copy function works well, using either the flatbed or the automatic document feeder. There are separate buttons for black & white and color copies. The ADF works smoothly, and can hold up to 20 pages. Scanning also works well, using either Brother’s own software or the built-in Windows 11 Scan app. The control panel is operated using buttons only (no touchscreen), and the interface can be a bit confusing. But like all interfaces, I’m sure I’ll get used to it quickly. The printer itself is reasonably compact, and also fairly lightweight, so it’s good for small offices. Part of the reason it’s so light, though, is that the plastic feels a bit flimsy, and I can easily imagine some parts breaking easily (like the ink cartridge door or the flatbed lid). This is not too surprising given the price point, but it’s something to keep in mind. If klutzy people will be using the printer, you may want to consider a more solidly built unit. Overall, I would recommend this to anyone looking for a reasonably priced multifunction inkjet printer, with the caveat that setup may be a bit frustrating for the non-tech-savvy user. I have found that Brother printers are very reliable (my laser printer is a Brother as well), so I would expect the same with this one.

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  This review is from Brother - INKvestment 1365 Wireless Color All-in-One Inkjet Printer with Auto Duplex Print (MFC-J1365DW), Great for Home Offices - White

  Posted 2 months ago by William C

• Rated 5 out of 5 stars

  The little printer that does!

  • Tech Insider Network Member
  • Top 1000 Contributor

  Looking for a printer these days can be a daunting job for a home office. Every big-name manufacturer advertises the latest and greatest new feature that we just can’t live without. But sometimes you just want a product that just works, while providing features that are useful and meaningful. I must admit that I have never really considered Brother for printers, always thinking that they were an entry level producer. Boy was I wrong! The INKvestment 1365 or model MFCJ1365DW is a right sized printer to fit in any space in your office or home. Its 1.8-inch LCD screen provides the proper amount of information for your print, scan and copying needs without overwhelming you with too much information. As far as the real estate it takes up in your home office the 1365 measures at 7.5” high, 15.5” wide and 13.5” deep. With a white body the 1365 doesn’t draw any undo attention to itself and blends nicely into its surroundings. It allows wireless printing from your computer and your mobile devices. The scanning bed measures 8.75 by 11.88 As far as the printing capacity is concerned, the 1365 can hold up to 50 pages of paper and can print 16 pages per minute in black and 9 pages per minute in color. The print quality in both black and white and color is stellar. Documents are printed clearly without any smudges. Color prints are bright and vibrant with very good color representation. Printing pictures really impressed me with their accuracy in color and details. For copying, the 1365 has a feeder that will hold 20 pages and can take single sided pages fed into the 1365 and produce double sided prints. For example, 20 individual pages in the feeder can output 10 double sided prints. For the scanning feature you need to download the Brother printer drivers on to your PC or load the Brother Printer app onto your mobile device. The scanning functions are controlled from there. The same feeder is also used for scanning multiple pages into your computer. The feeder moves each page smoothly through the scanning bed and out. Scanned documents display very clearly and so do pictures. There are two different versions of the Brother application, one for your PC and one for your mobile device. The PC version gives you basic Printing, Scanning tools and a link to an online for you to view more details on the 1365 and so on. The Mobile app provides much more information for the 1365 and functionality. Both versions of the app are clear and easy to use. All in all, this is the little printer that does! And what it does, it does very well. I would recommend it to anyone who is looking for an affordable printer that does what it says and does it very well.

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  This review is from Brother - INKvestment 1365 Wireless Color All-in-One Inkjet Printer with Auto Duplex Print (MFC-J1365DW), Great for Home Offices - White

  Posted 2 months ago by Quincy0980