Garage Door Control Kit Installation

When the technician saw my Wayne Dalton garage door opener, he looked skeptical that the device would work even though the MyQ website said it should. Indeed, the ONLY difficulty he encountered was where to place the speaker unit on the garage ceiling. He didn't take the time to explain the smart features using the Google Assistant or the strange way to connect them but that was pretty simple to investigate and implement on my own. He was in a hurry to install my Nest Hello video doorbell which I'd scheduled for the same day. The only complaint I have is that within two weeks, two different service visits required rescheduling. In BOTH cases, I had called in my order over the phone because they had involved price matching. And in both cases, I received email confirmations showing the date agreed upon. But then, they were followed up by emails saying that I had to reschedule. Upon calling Best Buy, I was told that the agent hadn't "completed" the scheduling. In one case, they were able to come one day sooner than the originally agreed upon date. But I was not so fortunate the second time as I had to wait three weeks for my product to be installed, even though payment was immediate. The installation quality met my expectations but Best Buy needs to improve their scheduling and follow up emails. In some cases, I received follow-up emails showing a different four-hour time window for the installation so this was annoying too as it required me to phone Best Buy once again to confirm that the original time window was accurate.

This oven is the best over all my brevious purchases including my Jenn Air oven previous purchase at Best Buy

I love know if my garage is opened or close. Sometimes when I’m in a hurry and have left house wondering did I close the garage. I can make sure and close it. It put me at ease. I haven’t set it up yet but Amazon can leave packages in my garage. No more porch pirates.

Excellent work by your staff. They were polite, professional and friendly

I was excited to learn that the total tech did garage door install. When the tech arrived he said he couldn't do the garage assembly install. Sadly I had prepared for a week thinking I was going to get my door opener installed to replace the old one. I found out then that Bestbuy total tech doesn't do garage door openers. I had to return the door opener and just get my money back for the mis communication on the type of install. I'm still happy with best buy i just know that they dont do everything that I thought the total tech covered.