Hoover - REACT Whole Home Cordless Stick Vacuum - Gray

Customer Images

• 
• 
• 
• 
• 
• 
• 
• See
  More

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 4 out of 5 stars

  Another Great Hoover Vacuum

  • Tech Insider Network Member
  • My Best Buy® Elite Plus Member
  • Top 50 Contributor

  This hoover is another cordless stick type vac to hit the market and has some features the others don’t have. When unboxing our unit I noticed there are a lot of attachments included, more than the other ones I’ve tried, which is nice to be able to have everything you need in a single purchase. There is the normal floor sweeping head with a powered brush roll, a crevice attachment that has a nice rubber tip on it “not hard plastic” and pulling on the tip lets you extend that rubber piece a good 6”, very nice for getting deep into corners. There’s also a powered stair/upholstery attachment, “which none of the other ones we have come with”, it’s just the right size for stairs and getting pet hair out of upholstery. A very soft dusting brush and upholstery tool are also included, and the upholstery tool has a clip on attachment with rubber fingers to help remove pet hair. The flexible joint attachment is really nice to have when using overhead, you can attach it to the end of the main wand “doesn’t support supplying power” and dust the top of the ceiling fan blades pretty easily. Finally there’s a plate to attach to the wall for hanging the unit from, it’s just a plate with a hook and a spot for putting attachments. The Charger is pretty large and you have to remove the battery from the unit to charge it. When I received ours it had a full charge and was surprised by that. There isn’t any other way to charge the unit you’ll have to rely on removing the battery and putting it in the charger for about 3 hours “if completely exhausted”. After assembling the motor/canister, wand and main floor head I went around and vacuumed the hose very thoroughly. We have tile / laminate floors with area and throw rugs all with short nap so I have no idea how well this would work on deep pile carpet. I found the unit pretty quiet, quieter than our Dyson or Shark units we have. The weight of the motor/canister piece is a little heavier than the Shark and noticeably heavier than the Dyson, so take that into consideration, I didn’t bother me at all though. There are also headlights on the large power head and that makes looking for dirt “dog hair” and whatever very easy. It did a great job on the hard floors, no difference there from the other two. After going over everything really good and getting more up than I expected I went back over everything with the Shark, and to my surprised there was very little in the dust bin. That tells me the Hoover did just as good of a job as the Shark. There is an automatic mode called “FloorSense” that seemed to work really well, and that’s all I used when running this and comparing it to the others. The brush head speed does change when transitioning from hardwood to carpeted “area rugs” and you don’t have to manually change speeds like that on the Shark. It also has smart phone connectivity that’s supposed to allow you to adjust the settings on the vacuum but I haven’t tried that yet, can’t see myself trying to adjust a vacuum on my phone and running it at the same time, “a neat included feature though” and I’ll probably end up trying it out. Emptying the dust bin is pretty straight forward, just press the button on the bottom of the unit over a trash can and let the door swing open. The only problem I saw was I had let the bin get really full “probably a little too full” and had to use a pen to dig out some of the dog hair that was around the metal filter screen in the dust bin. Then nice thing is the whole dust bin comes apart for cleaning, “doesn’t do that on the Shark, but about like how Dyson does it”, and when it gets really dirty you can just wash it and the filter off in the sink. You can also remove the powered head brush roll very easily. There's slider on the side of the head and pulling that back allows you to simply lift out the brush roller, it's simpler than the others we have. In all I would say this new Hoover works really well and stands up pretty good to the other two that we have. It may be a little heavier, and I don’t think it has quite the suction power of the Shark, but once you throw in all the included accessories, features, and the lower list price then it’s really hard to beat.

  • 
  • 

  Posted 8 years ago by SteveC

• Rated 4 out of 5 stars

  Good product... could be MUCH better

  • Tech Insider Network Member
  • Top 1000 Contributor
  • My Best Buy® Member

  The Hoover React Whole Home Cordless Pet Stick Vacuum is a good product, but it could be so much better with some simple design changes. Right out of the box, the vacuum looks a bit overwhelming; there seem to be way too many pieces. However, after a quick look at the manual, assembly is fairly straight forward and quick, and then it becomes apparent that there's actually a place for all of the attachments and pieces. The packaging states that the battery is shipped uncharged, but mine was fully charged, so after assembly, I tried it out on my living room low pile area rug. The vacuum is lightweight which is nice, and it does have nice power, but when I pulled the vacuum back towards me, it would occasionally 'bounce' like the brush was grabbing the rug and trying to pull the unit forward. I'm not sure if this was because of the style of the rug or the fact that the Floorsense feature on the vacuum seemed to be constantly changing the speed of the brush even though the unit never left the rug. I attempted to contact Hoover about this, but after 10-15 minutes of listening to a message telling me my call was important, I hung up. I then revisited the manual hoping to find some information on the problem I was having, and I discovered there was an app I could install that would allow me to customize the Floorsense feature. The app had bad reviews, but I thought I'd try it anyway... I was unimpressed to say the least. I tried everything I could think of, and the app never even saw the vacuum. Again, I tried calling Hoover, but again, after about 10 minutes, I hung up. If you're going to have phone support, don't make your customers wait! Needless to say, my first impression of this vacuum was not good. However, after a week of use, its convenience does a decent job of making up for its idiosyncrasies. I have 2 indoor cats, and this vacuum does a great job of 'de-furring' the carpets, rugs and furniture. The multitude of attachments allows you to find the right tool for the job at hand. Add to that the fact that the battery life allows the cleaning of 1-2 rooms without recharging, and the vacuum does have some bright spots. There are still some things that bother me about this unit. First, the vacuum is not free standing, and I'm not sure why since it would be fairly easy to do by allowing the main tube to lean slightly over the brush head and then have a hook on the lower front of the tube for the head of the unit to sit. I also don't like how difficult it is to remove and replace the attachments; I had hoped this would get easier with use, but so far taking the power head off or removing the main tube from the brush head takes some wiggling. One major design flaw in this respect, I believe, is the lack of a foot activated clip to release the tube from the brush head; it's annoying to have to bend over and fiddle with a thumb release when there are other examples of vacuums with foot releases. Also, the clip that allows two attachments to be held on the vacuum tends to slip and loosen while vacuuming. Again, this is such a simple fix, I'm not sure how Hoover allowed it out the door; just put some grooves in the tube and let the clip snap into them. The last thing is the power button itself. I'm not sure why they didn't just make it a simple on/off trigger instead of making you pull it twice for continuous power. Maybe it's good to have the option, but I always pull it twice. Overall, I'm kind of mixed on this vacuum. I really would love to talk to a Hoover CSR, but until I have 30 minutes to waste, I'm not going to even try. This vacuum is convenient, and it does clean very well, but it could be made SO much better with just some very simple changes. I would like to give this vacuum 3.5 stars, but since I can't I'm going to give it 4 since I do think it's better than 3. Although it might seem like I've picked this product apart, I would still recommend it just on the basis that it does a great job at cleaning.

  • 
  • 

  Posted 7 years ago by Chuck

• Rated 4 out of 5 stars

  It just needs to stand on it's own

  • Tech Insider Network Member
  • Top 250 Contributor
  • My Best Buy® Member

  Very nice portable machine. It seems to have good suction and is nice and light. Not having a cord is great. All the attachments work great. The small powerhead is great for stairs (see pics). The other tools are very nice as well for getting to those hard to reach places. My wife loves how easy it is to get underneath objects. It also has a light on the front to help in the darker areas. Like others have mentioned, the battery charger is a little bulkier than I expected. The only thing that is a negative in my view is that it won't stand on its own. You have to lay it down or prop against the wall when you are in the middle of cleaning. Then store against a wall with the mounted handle. Pros: Light and easy to handle Lots of attachments Good battery life Cleans well Cons: Bulky battery charger does not stand upright on it's own.

  • 
  • 

  Posted 7 years ago by Mukman