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In-Home Data Transfer or Backup: Up to 500GB

SKU: 6474898
Sold byBest Buy

Customers are saying

Customers frequently mention the data transfer feature works well and is easy to use. Customers also appreciate the excellent and professional service provided by knowledgeable, polite, and efficient technicians.

Generated by AI based on customer reviews.
Features
  • Before we begin

    When we arrive at your home, we'll discuss the scope of work for your selected service to ensure it meets your needs and expectations.

  • Transferring or backing up your data

    We’ll transfer or backup up to 500GB of data from 1 computer to a network-attached storage (NAS), hard drive or other storage medium. We’ll then duplicate the file paths/folder structure of the original device.

  • Showing how it works

    We’ll confirm with you that your data has been properly transferred and then demonstrate how to navigate and access the data on your destination device.

  • Final steps

    We’ll discuss best practices to keep your data, devices and network safe.

  • *Does not include transferring or backing up data beyond 500 GB; data recovery; setting up, diagnosing or repairing devices; or transferring software applications.

See all features
Specifications
  • Brand
    Geek Squad®
    Product Name
    In-Home Data Transfer or Backup: Up to 500GB
    Estimated Time to Complete Service
    280 minutes
    UPC
    400064748984
    BSIN
    JCQ6HQWFYY
    SKU
    6474898
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Reviews

Rating 4.7 out of 5 stars with 70 reviews

94% would recommend to a friend
Customers are sayingCustomers frequently mention the data transfer feature works well and is easy to use. Customers also appreciate the excellent and professional service provided by knowledgeable, polite, and efficient technicians.
This summary was generated by AI based on customer reviews.
  • Data Transfer (23)
  • Ease of use (9)
  • Knowledge (4)
  • Service (4)

Customer Images

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

    • Rated 5 out of 5 stars

      Geek Squad Installed My New Dell Desktop Computer

      My new Dell desktop computer, keyboard, and mouse were installed. My old Dell desktop, monitor. keyboard and mouse were disconnected. My new Windows Office was downloaded and installed. Unfortunately, because my old system had the proverbial blue screen of death, the data from the old to the new could not be transferred (which I suspected) and the charge paid for the data transfer was reversed. Everything was done timely within 2 hours. The new system had been working fine.

      Posted by Gene

    • Rated 5 out of 5 stars

      for Andrew

      Andrew was fantastic. All my data was safely transferred to the new computer. And the printer hooked up and running. And I was able to download my Money platform and financial data is all safe and functioning as needed. He's the best! Please let Andrew know my 70 year old brain was able to remember that the Lemmings game ran on DOS.

      Posted by DonnaM

    • Rated 5 out of 5 stars

      Better late than never

      I had two consecutive days of Geek Squad service. I started with the set up of a new desktop computer and a new modem/router. The modem/router was a pain to get online but eventually it was activated by Comcast. Unfortunately as hard as I tried to have everything ready for the agent one BIG problem arose that I had not anticipated. My old monitor was not compatible with the new desktop. So a Plan B had to be quickly initiated. The next day the agent who was in charge of the data transfer was able to get things set up after I ran out and bought a monitor. After he left I had a couple of issues with my email and a photo printer which was not communicating with my new router. I had a redo visit and the same agent came back as did the data transfer and now things are working great. My only buyer beware is that I had a Total Tech membership but I bought the new desktop and modem/router from another company. I paid dearly for that issue. If I bought all of the equipment from Best Buy it would have been many hundreds of dollars less. The agents did a good job and every technology issue cannot be addressed when they are present. I am glad that the agent came back to fix some of the issues that I had. All and all I am still a big fan of the Geek Squad.

      Posted by Nancy

    • Rated 5 out of 5 stars

      Geek squad moved all data to new computer

      The agent transferred all data from my old computer to my new one and made sure that all important services that I depend upon regularly were active and working properly.

      Posted by Ralph

    • Rated 5 out of 5 stars

      Geek Squad made buying a new computer a breeze.

      Excellent and professional service provided. In home data transfer took the stress out of obtaining new computer.

      Posted by BrianK

    Compare similar products

    In-Home Data Transfer or Backup: Up to 500GB
    In-Home Data Transfer or Backup: Up to 500GB
    4.7(70)

    Save yourself time and have the job done right. A skilled Agent will visit your home and transfer or backup up to 500GB of data from 1 computer to a network-attached storage (NAS), hard drive or other storage medium.

    New Computer or Tablet Setup without Data Transfer

    Save yourself time and have the job done right. A skilled Agent will visit your home to set up your new Computer or Tablet and install one printer and one software title -OR- set up your new tablet or mobile device and install two apps of your choice.

    In-Home Data Transfer or Backup: Up to 200GB

    Save yourself time and have the job done right. A skilled Agent will visit your home and transfer or backup up to 200GB of data from 1 computer to a network-attached storage (NAS), hard drive or other storage medium.

    In-Home Data Transfer or Backup: Up to 100GB

    Save yourself time and have the job done right. A skilled Agent will visit your home and transfer or backup up to 100GB of data from 1 computer to a network-attached storage (NAS), hard drive or other storage medium.

    Pros for In-Home Data Transfer or Backup: Up to 500GB
    Data Transfer, Ease of use, Knowledge, ServiceOverall Performance, Ease of use, Setup, Knowledge, Data TransferData Transfer, Service, Knowledge, Computer SetupData Transfer, Overall Performance, Setup, Service, Ease of use
    Cons for In-Home Data Transfer or Backup: Up to 500GB
    There were no cons for this productComputer, Compatibility, SchedulingThere were no cons for this productThere were no cons for this product

    Specs

    Questions & Answers
    • What will happen before the agent begins the data transfer?

      Before beginning the service, the agent will discuss the scope of work to ensure it meets your needs and expectations.

      This question and answer was generated by AI based on customer and product data.
    • How long does the data transfer or backup take?

      The estimated time to complete the service is 280 minutes.

      This question and answer was generated by AI based on customer and product data.
    • What happens at the end of the service?

      The agent will discuss best practices to keep your data, devices and network safe.

      This question and answer was generated by AI based on customer and product data.
    • What does this service include?

      This service includes transferring or backing up up to 500GB of data from 1 computer to a network-attached storage (NAS), hard drive or other storage medium. It also includes duplication of the file paths/folder structure of the original device.

      This question and answer was generated by AI based on customer and product data.
    • Will the agent show me how the data transfer works?

      Yes, the agent will confirm with you that your data has been properly transferred and then demonstrate how to navigate and access the data on your destination device.

      This question and answer was generated by AI based on customer and product data.
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