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WD - My Cloud EX4100 32TB 4-Bay External Network Storage (NAS) - Black

Model: WDBWZE0320KBK-NESN
SKU: 5744705
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  • Key Specs
    • Security Features: 256 AES volume encryption
    • Storage Capacity: 32000 gigabytes (Measured in megabytes (MB), gigabytes (GB) and terabytes (TB), this is the amount available for storing files, music, movies, photos and more. The total includes the capacity of the hard disk drive and solid state drive if both are included on the computer.)
    • Number Of Drives Included: 4
    • Number of Bays: 4 (Each bay, or enclosure, holds an individual drive.)
    • Processor Model: ARM (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
  • General
    • Brand: WD
    • Model Number: WDBWZE0320KBK-NESN
    • Product Name: My Cloud EX4100 32TB 4-Bay External Network Storage (NAS)
    • Color: Black
  • Security
    • Security Features: 256 AES volume encryption
  • Features
    • Storage Capacity: 32000 gigabytes (Measured in megabytes (MB), gigabytes (GB) and terabytes (TB), this is the amount available for storing files, music, movies, photos and more. The total includes the capacity of the hard disk drive and solid state drive if both are included on the computer.)
    • Number Of Drives Included: 4
    • Number of Bays: 4 (Each bay, or enclosure, holds an individual drive.)
  • Ports
    • Number of RJ-45 Ports: 2 (An RJ-45 port, or jack, is an 8-pin connection between a device and a local area network (LAN), using an Ethernet, or RJ-45, cable.)
    • Number of USB Ports (Total): 3
  • Processor
    • Processor Brand: ARM
    • Processor Model: ARM (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
  • Compatibility
    • System Requirements: Microsoft Windows 7, Microsoft Windows Vista, Windows 8, Apple OS X 10.8 Mountain Lion, Apple OS X 10.7.5 Lion, Windows 8.1, Apple OS X 10.9 Mavericks, Apple OS X 10.10 Yosemite (The software that a product must have for it to be able to integrate with another product.)
    • Drive Compatibility: 3.5" SATA HDD
    • RAID Support: RAID 0, RAID 1, JBOD (A Redundant Array of Independent Disks (RAID) includes a collection of separate disks that your computer recognizes as one disk unit. Each configuration offers a different level of mirroring, striping and read/write speeds.)
    • Ethernet Standard: 10/100/1000 (Each standard is a variation of the IEEE 802.3 set of computer networking technologies known as Ethernet. New versions evolved to include higher bandwidth, different physical media, and other new and improved features. Standards are often denoted by speeds (in Megabits per second). For example, a 10/100/1000 Ethernet port transmits at 10 Mbps, 100 Mbps, and 1000 Mbps (1 Gbps).)
  • Memory
    • Type of Memory (RAM): DDR3 (Each type of RAM delivers a different level of speed, bandwidth, energy efficiency and performance.)
  • Performance
    • Maximum Operating Temperature: 95.0 degrees fahrenheit (The highest recommended ambient (surrounding) temperature in which the product can ideally operate stated by the manufacturer. Generally long-term exposure of the product to temperatures more than the maximum can result in ineffective operation.)
  • Dimensions
    • Product Height: 7.6 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Length: 9.1 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
    • Product Width: 6.7 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Weight: 13.93 pounds (The out of box weight of the item.)
  • Warranty
    • Warranty - Parts: 3 years
    • Warranty - Labor: 3 years
  • Other
    • UPC: 718037845418

Store and access shared files securely with this Western Digital My Cloud NAS server. It lets you share select data easily via public and private links, and the Plex media server keeps photos, videos and audio files organized. This 32TB Western Digital My Cloud NAS server has multiple RAID options to optimize its performance and data protection.

Tablet, laptop

  • Enhance productivity: Equipped with ARM Marvell ARMADA 388 1.6 GHz dual-core processor and 2GB DDR3 RAM.
  • 32TB hard drive capacity: Preconfigured NAS populated with WD Red hard drives offers ample room to store photos, music, videos and documents.
  • 4 bays: Space for up to 4 hard drives, so you can store important files.
  • 3 USB 3.0 ports: For flexible connectivity. Dual power ports let you add a 2nd external power supply (not included).
  • Dual Gigabit Ethernet ports with RJ-45 connectors: Make it easy to connect to your home or office network and provide redundancy for a case if a network connection fails.
  • NASware technology: Provides vibration compensation, optimizes power usage and protects data during power loss to ensure reliable performance.
  • Built-in Twonky DLNA-certified media server: Lets you stream HD content to media players, smart TVs, gaming consoles and other devices.
  • Optional recycle bin: Enables you to move deleted files to a special folder before erasing them from the NAS.
  • Automatic backup options: Allow you to use compatible software to back up your files to the server.
  • Multiple RAID options: Include RAID 0 for enhanced system performance, RAID 1 for mirrored data protection, RAID 5 for data protection and capacity and RAID 10 for rapid performance and reliability. Also includes JBOD and spanning options.
  • RAID level roaming: Enables you to keep your RAID array intact when moving drives from one server to another. RAID Migration allows you to change your RAID configuration and expand storage without data loss.
  • 256 AES volume encryption: Offers added protection to keep your photos, videos, music and other files safe.
  • Enhance productivity: Equipped with ARM Marvell ARMADA 388 1.6 GHz dual-core processor and 2GB DDR3 RAM.
  • 32TB hard drive capacity: Preconfigured NAS populated with WD Red hard drives offers ample room to store photos, music, videos and documents.
  • 4 bays: Space for up to 4 hard drives, so you can store important files.
  • 3 USB 3.0 ports: For flexible connectivity. Dual power ports let you add a 2nd external power supply (not included).
  • Dual Gigabit Ethernet ports with RJ-45 connectors: Make it easy to connect to your home or office network and provide redundancy for a case if a network connection fails.
  • NASware technology: Provides vibration compensation, optimizes power usage and protects data during power loss to ensure reliable performance.
  • Built-in Twonky DLNA-certified media server: Lets you stream HD content to media players, smart TVs, gaming consoles and other devices.
  • Optional recycle bin: Enables you to move deleted files to a special folder before erasing them from the NAS.
  • Automatic backup options: Allow you to use compatible software to back up your files to the server.
  • Multiple RAID options: Include RAID 0 for enhanced system performance, RAID 1 for mirrored data protection, RAID 5 for data protection and capacity and RAID 10 for rapid performance and reliability. Also includes JBOD and spanning options.
  • RAID level roaming: Enables you to keep your RAID array intact when moving drives from one server to another. RAID Migration allows you to change your RAID configuration and expand storage without data loss.
  • 256 AES volume encryption: Offers added protection to keep your photos, videos, music and other files safe.
Whats Included
  • My Cloud EX4100 32TB 4-Bay External Network Storage (NAS)
  • Ethernet cable
  • Power supply and cable
  • Owner's manual
  • My Cloud EX4100 32TB 4-Bay External Network Storage (NAS)
  • Ethernet cable
  • Power supply and cable
  • Owner's manual

Q: Can this device be upgraded to 64 TB and the RAM be upgraded as well?

A: Hello Rick, Please be informed that the storage of the device can be upgraded but it is not possible to upgrade RAM. Please refer to the mentioned link: https://support-en.wd.com/app/answers/detailweb/a_id/21006/kw/21006#dl2100 -Need Help? Please see our "'Contact Us" page for information.

Q: So, has this been updated to support Windows 10?

A: Hi ElleMemphis, Please be informed that the My Cloud EX4100 comes preconfigured to get you set up and on your way without any hassle. The intuitive dashboard guides you through the process of setting up users and shares, customizing system features and monitoring your storage. And with a toolless and trayless drive bay design, drive installation and hot swap is effortless. To know more about the compatibility of the drive refer link- https://shop.westerndigital.com/products/network-attached-storage/wd-my-cloud-expert-series-ex4100#WDBWZE0000NBK-NESN -Need Help? Please see our "'Contact Us" page for information

Q: can this chassis be purchased without the drives? if so, how much is it?

A: Hi There - i meant is it available to purchase without drives from Best Buy.

Q: I want a MY Cloud NAS which has a DLNA-certified media server to get my music from my NAS to my BOSE speakers. Am I correct to understand the EX4100 Expert Series will do this? Or is there a less expensive alternative for the DLNA server?

A: Hi GSP, The WD My Cloud Ex4100 helps you to centralize your media and content in one safe, Organized Place, Save all your valuable photos, videos, music and files on this ready-to-go, high-performance NAS solution for secure access to them from anywhere with an internet connection. The DLNA compatible media server app streams your music, photos, videos to compatible devices on your network such as TV, Computer etc. For more information please refer to the link: https://products.wdc.com/nas0s5/nasum/en/ex4100/index.html -Need Help? Please see our "'Contact Us" page for information.

Q: If I use the unit in a RAID 5 configuration, how much usable memory will I have? Also, is it possible to swap out some of the drives in the future with larger capacity hard drives to increase capacity of unit? I was able to do that with my DROBO NAS.

A: Hi photofan, RAID5 with each disk being 8TB has a a total capacity of around 24TB with 22.35TB being usable. The multi-bay My Cloud family of devices offers the RAID roaming functionality that allows the option to replace, move, or swap hard disks from one My Cloud to another My Cloud device without data loss. The drives can be swapped from one device to another due to many reasons: Hardware issues on the device, upgrading to a new device or expanding capacity. Users and devices settings must be configured again. For more information you can follow the link given below. https://support-en.wd.com/app/answers/detail/a_id/7721 Need Help? Please see our "'Contact Us" page for information.

Q: Not 100% clear if drives come with this. Specs say yes, in the box no. 32TB capacity, does that come with it and if so what color drives. 4X8TB?

A: Hi Gymm,  The WD My Cloud EX4100 32 TB unit comes with 32 TB (4 x 8TB) WD Red hard drives. Need Help? Please see our "'Contact Us" page for information.