- General
- Brand: Geek Squad®
- Product Name: 4-Year Geek Squad Product Protection
- Other
- Plan Type: GSP
- UPC: 400063392843
Make sure to protect your new computer monitor. Geek Squad Protection enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.If your monitor fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
- Your product isn't working? Don't worry.: To get help, just bring your product into a Best Buy store. For any covered issue, we'll repair your product, get you a replacement (if the product is available), or issue you a store credit or gift card up to the original purchase price, including taxes.
- No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
- If your screen has bad pixels or a shadow image, consider it handled: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
- If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the computer monitor was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
- If your computer monitor won’t turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
- When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.
Q: What is the plan's term length?
A: The plan's term length is 48 months.
Q: Does the plan cover issues that are not covered by the manufacturer's warranty?
A: This plan will provide a replacement or reimbursement if your monitor has an issue covered by the plan but not by the manufacturer.
Q: What happens if the monitor fails due to an issue not covered by the manufacturer?
A: Geek Squad will replace the product if it is available or reimburse you.
Q: What type of protection does the plan offer?
A: The Geek Squad Product Replacement Plan provides a replacement monitor if yours stops working due to a covered issue.
A: Doesn't cover accidental damage. This should not be in the FINE PRINT BUT right up front. Everything GEEK SQD covers for this monitor is possibly covered under your surge protectors warranty. So this Geek Squad protection (less) plan is "A TOTAL RIP OFF!" Annette ---
Q: Does this cover OLED burn in?
A: Yes it does. I returned a monitor that had an image burned it and was covered. The warranty covers hardware issues and not physical damage done by the consumer
Q: Is a broken screen covered by this warranty?
A: It was covered for me. I just recently returned a $1000 monitor with no hassle.
A: Hi there. Thank you for your awesome question! Basically what we do is swap out the product for the same thing if it's in stock. If it's not, we give you a gift card for what you paid and that can go towards maybe a different model (like a different Xbox controller than what you had) or an entirely different purchase. I hope this helps. If you have any questions, please connect with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
