This dehumidifier removes moisture like a champ, but I simply cannot get the thing to drain to the hose. It's new (or so I assume--the packaging was pretty beat up), so not a cleaning issue. I have followed all instructions as to settings (Cont.) and how to position the hose (no kinks, no bends, no uphill travel). Still, it drains to the bucket, which I then have to lug to the bathroom, making a mess and invariably getting water all over the floor. I'd recommend going with a different brand or a model that is more user-friendly. This one is so far a disappointment.
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A:AnswerHi Bruce. Thanks for your great question. The 2-Year Geek Squad Protection started on the date of the purchase because it covers what the manufacturer's warranty does and more. If you'd like to know more or need further clarification, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.