
You can experience music throughout your home when you choose our networked audio device installation service. Enjoy time savings and convenience by having our installers set up your networked audio devices, such as Sonos or Heos. If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to complete your service. We’ll install and program the audio platform/application on a compatible phone, tablet or computer, connect the system to your network, and complete updates. We’ll also adjust the audio settings to be tailored to your space while utilizing built-in tuning software when available. Then, we’ll help you set up your user account and configure up to two streaming services like Spotify or Apple Music. After the setup is finished, we’ll demonstrate your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s networked audio services are backed by a 90-day limited workmanship warranty.
Q: What kind of support is provided after the setup is complete?
A: The Geek Squad agent will perform a system demo, answer any questions, and discuss additional solutions to enhance your audio experience.
Q: Will the Geek Squad agent connect the device to my home network?
A: Yes, the agent will add the system to your existing wireless network and perform any necessary software or firmware updates.
Q: What streaming services can be configured during the setup?
A: The setup includes the configuration of up to two smart streaming services, such as Spotify or Apple Music.
Q: Does the setup service include installing a networked audio hub?
A: No, the service does not include the installation of a networked audio hub or software to feed media to the system.
Q: What happens after the networked audio device is delivered?
A: Once delivered, the Geek Squad agent will unbox the networked audio player or speaker and prepare for the installation.
Q: How long does the Add-On Networked Audio Device Setup typically take?
A: The estimated time to complete the service is 30 minutes.
Q: Is there a warranty for the networked audio device setup?
A: Yes, Best Buy’s networked audio services are backed by a 90-day limited workmanship warranty.
Q: Will the service include connecting the device to my Wi-Fi network?
A: Yes, the service includes connecting the device to your existing Wi-Fi network.
Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

You can experience music throughout your home when you choose our networked audio device installation service. Enjoy time savings and convenience by having our installers set up your networked audio devices, such as Sonos or Heos. If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to complete your service. We’ll install and program the audio platform/application on a compatible phone, tablet or computer, connect the system to your network, and complete updates. We’ll also adjust the audio settings to be tailored to your space while utilizing built-in tuning software when available. Then, we’ll help you set up your user account and configure up to two streaming services like Spotify or Apple Music. After the setup is finished, we’ll demonstrate your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s networked audio services are backed by a 90-day limited workmanship warranty.

Save yourself some time and leave the hassle of user manuals and menu options to us. Enjoy the convenience of our expert installers setting up your AV receiver or processor. If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to complete your service. We’ll configure the receiver and all your audio and video components, connect your speakers and ensure the system is set up for the best possible audio experience. We’ll also connect these devices to your existing network, complete necessary updates and configure up to two streaming services like Spotify or Apple Music. In addition, we’ll program the remotes that come with your equipment and consolidate controls when possible. After the setup is finished, we’ll demonstrate your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s home theater services are backed by a 90-day limited workmanship warranty.

We’ll do the heavy lifting and save you time and hassle. Enjoy the convenience of our installers quickly and professionally mounting your TV to the wall or a piece of compatible furniture, giving it a clean look without all the cables. We can make recommendations on placement for the best viewing experience of your TV. For properly-rated, non-powered cables, we'll conceal them within the wall in a single stud bay or on the wall’s surface. If we're extending power cables, we’ll make sure an approved extension kit, which is sold separately, meets your desired mounting height requirements. Then, we’ll install the outlet portion of the kit inside the drywall, run the in-wall-rated jumper cable inside the single wall stud bay and install the receptacle portion of the kit near an existing power outlet. Then, we’ll power on the TV to ensure it powers on and works properly. Finally, we’ll ensure all wires and cables are neatly dressed, and the workspace is clean when we finish. Best Buy’s TV services are backed by a 90-day limited workmanship warranty.

Moving into or out of a home with smart home technology? We can reset up to 10 devices of all types (TVs, smart thermostats, monitoring systems, etc.), so you don't have to worry about a different owner being able to get access. Do you just need a fresh start with some of your devices? We can get them back to square one, even if you didn't purchase them at Best Buy.
| Pros for Networked Audio Device Setup | |||
|---|---|---|---|
| Overall Performance, Installation, Knowledge, Ease of use, Professionalism | Overall Performance, Installation, Knowledge, Ease of use, Professionalism | Overall Performance, Installation Speed | Professionalism, Knowledge, Ease of use, Overall Performance, Service |
| Cons for Networked Audio Device Setup | |||
| Sonos App | Receiver, Subwoofer | Wire Concealment | Battery Life, Camera, Sound Bar |