- General
- Brand: Geek Squad®
- Product Name: Add-On TV Setup, 56" to 90"
- Other
- Estimated Time to Complete Service: 50 minutes
- Required for Service: Customer supplied video components and any cables required for setup. An existing, functional network if network services are desired.
- Workmanship Warranty: We stand behind our services and repairs with a 90-day workmanship warranty.
- UPC: 400051494115
We’ll do the heavy lifting and save you time and hassle. Enjoy the convenience of our installers professionally setting up your TV on a piece of furniture and configuring your video components. We'll also add your TV and connected devices to an existing wireless network, perform any needed software or firmware updates and configure up to two smart streaming services, like Netflix or Disney+. In addition, we’ll program the remotes that come with your equipment and configure an existing voice-control device for basic TV control commands. Once the setup is finished, we’ll take the time to demo your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s TV services are backed by a 90-day limited workmanship warranty.
- Delivery, unboxing and assembly: Your service includes delivery to a room serviced by an elevator or up to the third floor. Then, we’ll unbox your new TV and attach it to a base or pedestal. For some TVs, the delivery and installation may be scheduled separately.
- Placing on existing furniture: Once assembled, we’ll place your TV on an existing entertainment stand or piece of furniture.
- Connecting your video devices: We'll connect one new or existing TV to your video components in a single room.
- Connecting to your home network: After the TV and video devices are connected, we'll add them to your existing wireless network and perform the necessary software or firmware updates.
- Configuring your subscriptions and accounts: Once connected to the network, we'll configure up to two smart streaming services as needed (Netflix, Disney+, Amazon Prime, etc.) and assist in setting up your associated user accounts.
- Programming remote controls: Our installers will program manufacturer or service provider remote controls (DirectTV, Xfinity, etc.) and, if applicable, configure an existing voice control device for basic TV control commands.
- Neatly dress visible cables: We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
- System demo and education: Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that will improve your TV experience.
- Cleaning up and removing packaging: After the installation, we'll clean up the work area and remove any packaging your products came in. We'll haul away and recycle your old TV if it was included in the order or if it’s available to order during the appointment.
- Delivery, unboxing and assembly: Your service includes delivery to a room serviced by an elevator or up to the third floor. Then, we’ll unbox your new TV and attach it to a base or pedestal. For some TVs, the delivery and installation may be scheduled separately.
- Placing on existing furniture: Once assembled, we’ll place your TV on an existing entertainment stand or piece of furniture.
- Connecting your video devices: We'll connect one new or existing TV to your video components in a single room.
- Connecting to your home network: After the TV and video devices are connected, we'll add them to your existing wireless network and perform the necessary software or firmware updates.
- Configuring your subscriptions and accounts: Once connected to the network, we'll configure up to two smart streaming services as needed (Netflix, Disney+, Amazon Prime, etc.) and assist in setting up your associated user accounts.
- Programming remote controls: Our installers will program manufacturer or service provider remote controls (DirectTV, Xfinity, etc.) and, if applicable, configure an existing voice control device for basic TV control commands.
- Neatly dress visible cables: We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
- System demo and education: Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that will improve your TV experience.
- Cleaning up and removing packaging: After the installation, we'll clean up the work area and remove any packaging your products came in. We'll haul away and recycle your old TV if it was included in the order or if it’s available to order during the appointment.
Disclaimers
- This service does not include mounting a TV, concealing cables in walls, drilling access holes, connection of audio components, network setup, smart home device setup, or any other type of custom wiring or mounting.
- Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
- Add-on services must be purchased and scheduled at the same time as a primary installation, or your appointment may be rescheduled with additional charges.
- We provide a 90-day workmanship warranty on applicable services. If a service call is needed within the warranty period, there will be a $99.99 deposit plus applicable taxes at the time of scheduling which will be refunded to you if we determine that there was a defect in our workmanship. This warranty begins from the date of service completion.
- This service does not include mounting a TV, concealing cables in walls, drilling access holes, connection of audio components, network setup, smart home device setup, or any other type of custom wiring or mounting.
- Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
- Add-on services must be purchased and scheduled at the same time as a primary installation, or your appointment may be rescheduled with additional charges.
- We provide a 90-day workmanship warranty on applicable services. If a service call is needed within the warranty period, there will be a $99.99 deposit plus applicable taxes at the time of scheduling which will be refunded to you if we determine that there was a defect in our workmanship. This warranty begins from the date of service completion.
Q: What happens to the packaging after the TV is set up?
A: Geek Squad will clean up the work area and remove all packaging, and they will even recycle your old TV if it was included in the order.
Q: What if my needs are different than the services I purchased?
A: Before beginning the setup, Geek Squad will discuss the scope of work to ensure the services purchased meet your needs and expectations, and will recommend solutions if they don't.
Q: Will the Geek Squad installers program my remote controls?
A: Yes, Geek Squad will program manufacturer-supplied or service provider remote controls.
Q: How many streaming services can Geek Squad configure during setup?
A: Geek Squad will connect and configure up to two online streaming services during the TV setup.
Q: What does this service include in terms of connecting devices?
A: This service includes connecting one new or existing TV to corresponding video devices in a single room.
Q: Will the Geek Squad connect the new TV to my existing Wi-Fi?
A: Yes, the Geek Squad will connect your new TV and video devices to your existing wireless network.
Q: What does this service include in terms of TV placement?
A: This service includes placing your TV on an existing entertainment stand or piece of furniture. It does not include wall mounting.
Q: How many streaming services can Geek Squad configure during setup?
A: Geek Squad will configure up to two smart streaming services during the setup process.
