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AirPods Service and Repair

Apple Authorized Service Provider.

We’re your place for Apple authorized AirPods service and repairs.

Our Geek Squad® Agents are Apple-trained, so you can trust us with all your Apple devices at any Best Buy store near you.

Geek Squad agent

Schedule your AirPods repair.

How much will it cost?

You won’t pay more for Apple authorized service and repairs at Best Buy. Prices may vary depending on model and type of repair needed. Schedule an appointment at your local store to receive an initial estimate.

How long will it take?

The majority of repairs will be completed within 3–5 business days, but this can vary depending on the type of repair needed.

Where can I get my repair done?

Schedule an appointment and bring your AirPods to a Best Buy store. Apple repairs and same-day iPhone screen replacement are available at all Best Buy stores.Please refer to same day iPhone repair in the disclaimer section

Schedule an Appointment

AirPods

Why have your repair done at Best Buy?

Apple products

We are an Apple Authorized Service Provider. 

Our Agents are Apple-trained, so you can trust us with all your Apple devices, no matter where you bought them.  

We use genuine Apple parts    

We only use genuine Apple parts to deliver Apple-certified repairs, and only Apple-certified repairs are backed by Apple.
Apple products
Geek Squad Agent

Convenient locations, all on your schedule

You won't pay more for Apple service and repairs at Best Buy than you would at any other Apple Authorized Service Provider. Apple repairs and same-day iPhone screen replacement are available at most Best Buy stores.*

Add AppleCare+ at the time of a repair

If you choose Geek Squad to repair your device, once it's back to working order, you can add AppleCare+ and get protection for peace of mind. Available on iPhone, Apple Watch, iPad, iPod, AirPods, Beats, Apple TV and HomePod.

Simply choose a monthly or one-time AppleCare+ payment option when you pick up your repaired device at the store.*

Applecare+

Learn how to schedule an appointment
to get your Apple device serviced or repaired.

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Service and support from the people who know your products best.    

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My Best Buy Total™ members get 24/7 Geek Squad® tech support, exclusive prices and protection plans including AppleCare+.
Exclusions, terms and conditions apply.

Disclosures.

Same-day repair:

*Same-day repair excludes Mac or iPad hardware repairs. Same-day repair for iPhone 6s and newer is available at most Best Buy stores. Appointment required. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process.

Adding AppleCare+ at time of repair:

*Device must have been purchased within two years of repair date. Coverage only applies for future repairs. Terms and Conditions apply.

Same service and repair prices:

*We will price match Apple service and repair costs of any Apple Authorized Service Provider. Prices will vary depending on the model and type of repair needed.
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