ARRIS - DOCSIS 3.0 Cable Modem - White

This ARRIS SURFboard 600 Series SB6183 cable modem features Gigabit Ethernet connectivity and offers DOCSIS 3.0 channel bonding of up to 16 download and 4 upload channels for optimal performance.

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ARRIS - DOCSIS 3.0 Cable Modem - White - Larger Front
ARRIS - DOCSIS 3.0 Cable Modem - White
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Overview

What's Included


  • Owner's manual
  • SURFboard 600 Series DOCSIS 3.0 Cable Modem

Ratings & Reviews


Overall Customer Rating:
98% of customers would recommend this product to a friend (3935 out of 4040)

Energy Ratings


Features


Gigabit Ethernet connectivity

Makes it easy to connect to your home network.

Cable modem

Provides DOCSIS 3.0 channel bonding of up to 16 download and 4 upload channels.

More than 600 Mbps downstream speeds and more than 100 Mbps upstream speeds

For rapid data transfer.

RF immunity

Protects against interference.

MoCA reject filter

For interoperation of MoCA and DOCSIS networks.

Supports IPv4 and IPv6 standards

To suit your needs.

Note: Ask your cable company if they support DOCSIS cable modems. DOCSIS (Data over Cable Service Interface Specification) is the industry standard for cable-based Internet access service


Customer rating

4.7
98%
would recommend to a friend

Pros

Cons

  • Rating: 4 out of 5 stars

    Great modem and super fast

    Posted
    Ladera
    • My Best Buy® MemberMember

    My 5 year old Motorola 6120 went bad last week and after having the Cox technician in my house I Ask him between the 6141 and the 6183 what will be best and he told me for $30 more I would go for the other one and you should be good for the next 4 or 5 years even if we keep upgrading. We recently got 100 Mbps downstream upgrade here in Ladera Ranch so as you can see in the picture I'm getting on my Pc 110 to 120 Mbps downstream and 5 to 10 upload. My Laptop gets 75 Mbps down and 5 upload, he told me according to our plan I should have 8 channels down and 4 up and this one has 16 down so I'm good. All you have to do is plug the cables and call your cable company to give them the MAC address of your modem and serial number I was ready in about 15 minutes to surf the net We have 3 computers including one iMac, 3 cells, 1 iPod, 1 iPad, 1 media player, game console and 3 blu ray players hook to the wall and streaming Netflix and no problem whatsoever on any device. My only concern is if you check on the picture this modem gets very hot 103F towards the back on any given day just browsing and doing our usual stuff is on my closet but is well ventilated, my older one didn't get hot at all compare with this guy but maybe is normal. I turn off at night modem and router since both are plug to an outlet surge protector just in case. Cox tech told me don't turn off the modem and always leave it on, just turn off the router if you want to stop the internet but I don't see the need for it if I'm not using the internet and all our devices are off. Specially since this little guy is like a big hot blue disco ball with those bright blue led lights, is insane you can see that on the picture as well I wished they would give an option to dim the lights at least at night it would be good I can't imagine someone having this on their room. Another good thing is you can check on your browser the status of your modem with lots of info in regard to all the channels plus product info, event logs, addresses and configuration so it has plenty of information in case something goes wrong. So far I'm very happy everything is good in case you wonder my router is a 4 year old Netgear WNDR3800 running strong too. Hope this review helps anyone who is looking into this modem. Big thanks to the Best Buy employees for helping me find this guy since the closest one to my house didn't have any, they check on their computers and told me to go to the one in Irvine who had one left and I got it. This one is selling like hot bread so always ask if they don't have any in stock. Only giving 4 stars because of the lights and heat.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Matched up with a new Linksys AC4000 router.

    Posted
    CAMPJEEP

    When paired with the Linksys AC4000 Wi-Fi Tri-Band Router I get very fast reliable Wi-Fi Coverage. I was really in the dark ages and never knew it, I had a 10 year old motorola SB5101 cable modem capable of only 30 Mbps, It is like myself getting old it sneaks up on you,I got a ring doorbell , then a 4K smart TV ,I have a 17 inch laptop, grandkids streaming youtube and just kept adding to the wifi load. The old modem and router just could not handle the load anymore. At one time I had check my speed and it was 15 Mbps download 5 Mbps upload and things were good but then I was having to reboot the modem all the time and it was showing 5 to 8 Mbps download 4 Mbps upload. The new router really helped then 30 Mbps down 7 Mbps upload and then came the ARRIS SURFboard SB6183 Cable Modem and now get 51 Mbps and 13 Mbps on the (2.4GHz)side. I know there are users that got better results than I but without increasing Spectrum cable speed but I am happy and have had no problems now for two months and note it is a small package and does not take up much space. The ARRIS SURFboard SB6183 was easy to get up and running , calling Spectrum went smoothly believe it or not... I have nothing but good things to say about the SB6183 modem. Performance is good and reliability is top notch. My (Spectrum cable) speed is (up to 100) Mbps download... I called ARRIS at (1 877 466 8646) the night before the install and ask a frew questions and they was like talking to family. If you have the highest speed cable you should check out the ARRIS SURFboard (SB6190 ) Cable Modem to be more future proof. From what I understand the 6183 has (Channel Bonding) 16 downstream / 4 channels upstream is the minimum that I should have with (Spectrum cable). The ARRIS SURFboard (SB6190 ) has channels called (Channel Bonding) 32 x 8. Thanks for taking the time to read my review... Campjeep

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Modem, Impressive Speeds

    Posted
    Johnnyboy84
    • My Best Buy® Elite MemberElite Member

    After searching high and low for months for this modem I finally found it at an awesome price at Best buy. I'm glad I bought it I have been paying for ultimate speed but only getting 100mbps because I was being limited by my old Arris/Motorola 6141. I called up Time Warner and activated it but it took the technician a few tries to get it right. Approximately an hour more or so. This modem is different from the 6141 the internet activity indicator is located in the back of the router where you plug in the ethernet cable. This is vital to know because I assumed that it wasn't set up properly but it was. All the front icons should be solid the top and bottom icon are white and the two middle are a steady blue. None of the icons shouldn't blink once connected but my main issue was with my Belkin N600DB it was limiting my upload speed drastically. After sometime I realized that it didn't support the ultimate speed that TWC is giving me. I was still getting around 90mbps which was my old ultimate 100 speed. So I needed a router with gigabit support and this router wasn't cutting it. I purchased an Asus RT-AC68P and it fixed all of my problems after some configuration and change of wireless settings. I spent much longer on this than I should have if I had done just a bit more research it would have been an easy set up. I'm not complaining by any means but I am overall happy with my purchase. I'll break in my new devices tomorrow with my PS4 and some Netflix streaming. If you want the best speed TWC currently offers in NY then do yourself a favor and pick this modem up. I also purchased a geek squad warranty in case it goes bad then I'm covered.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Replacement for Comcast Modem

    Posted
    jsghost
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased to save money on Comcast monthly bill. When you are paying for the internet and TV from the ISP provider, you are also paying to lease their equipment. The router/modem provided by them adds extra cost in leasing fees each month. You are already paying a lot for TV and internet so leasing fees add more each month. If you search up the leasing fees for each month of rental, you will see it increases each year and definitely adds up to the total cost over time. I can save like $10 dollars each month by buying my own modem and router. It may not seem much to some people, but over time the cost of leasing or rental adds up. Besides, the modem doesn't really need an upgrade often, just make sure to make a purchase on product that supports the internet speed you purchased from the ISP. Depending on your needs or configurations, having the modem and router separate can help you in choosing the location or area that gives the best wifi coverage possible. Having a combined modem/router limits the ability to upgrade if you decide for higher speeds and need to purchase a router that can support the speeds. This product was easy to set up. You just need a router to pair with it. There are many inexpensive routers to meet that need. The size of the device is a plus since the connection is inside the wall and I need to fit the device in the container. It only has one Ethernet connection, so having the router or getting a switch can provide the extra Ethernet connections. The online interface for options is basic, therefore, there isn't much to configure. It is just plug and play. Depending the firmware version on the device, there could be an option to restart or reboot from the online interface, but in my case I needed to remove the power connection to reboot the modem. There isn't a button on the device to do so.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works with Optimum Online (Long Island)

    Posted
    asny
    • My Best Buy® Elite MemberElite Member

    I called up Optimum tech support to confirm that this would work with their system and the rep stated that it should. He emailed me instructions on how to set it up solo (I already had my service installed, so this was replacing my "rental unit"). Pretty much took me 30 minutes to get everything running back in proper order (mostly because I haven't used a DOCSIS modem before). Note the following: 1. this is modem with ethernet out ONLY, so if you connect to your existing box for your phones this will not work for you. 2. This has 16 downstream channel and 4 upstream channels. The standard Arris modem that comes with Optimum has 8/4 channels. My house has a ton of internet usage, and we signed up with the 100/35 Mb/s service (I previously had Fios 75/35 service. As you can see from the Ookla Speedtest results, the difference in speed is negligible. I do not foresee signing up with service higher than 200mb/s anytime in the next 24 months so I did not see a reason to go with a "faster" modem. I paid under $70 for this on sale at BB. As such, my payback will be 7 months and likely well worth the money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Modem for me - easy setup

    Posted
    JayTeeNJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I gave the ID's to my cable rep and this device was active in minutes. I am very happy for this modem purchase and reccomended to mywhole family. I was debating between this item (Series SB6183), the next version up (SB6190), and the DOCSIS 3.1 version(SB200- for more than $100 more). I am likely to move in the next year, so when I saw the compatibilty issues with the SB6190, and the +$100 cost to go DOCSIS 3.1, the 6183 seemed perfect for me in this location and and any target move site for maximum speed and minimum latency for Vonage and my nephew's games. This modem works for all the cable co in the areas where I might move in the future when other modems were not on the current lists.. I have less than the maximum speed plan for my cable system even though this modem supports it. But having 16 download channels will help shield me from the neighbors hogging bandwidth when their kids come home in the afternoon and also when they spend the weekend with "video binges" which might also slow my connection. Our cable system will not force us to change to DOCSIS 3.1 for some years yet, so this 16x4 modem is the best bang for the buck on bandwidth and my nephews will be happy when the visit and play games. I am safe for years to come. When I move this is also the case, so it shows the national advantage.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So Far on Time Warner

    Posted
    Minos
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For the longest time, I've had this modem on backorder from A-maz-on but while I was shopping in store with my family, I passed by the modem section to find the 6183 by chance. I tried shopping for this on BB's website to no avail in-store. Wouldn't you know, it was here - but there was only one and it was in the wrong section. I don't even think there was a shelf tag for it as I had to take it to the computer sales desk to scan it. Sure enough, it was the same price. TW had no problem allowing this modem on their cable line. I was up and running and not paying their modem fee in no time. I pull down exactly as I expect and am looking to pull down more, like 300+ in the future when or if my neighborhood gets upgraded. My connection has only gone down 3 times since November 1, but I suspect that it is my router - I run pretty close to the most recent firmware of my router so I expect that I am a test dummy. Usually, when I experience too many interruptions, I downgrade my firmware to a known and reliable version. No fault of the modem. The modem is white. At night, it is nearly translucdent, allowing the blue and green led's to shine and light up my ceiling and surrounding area. Great for a night-light. Bad for those sensative to any light at night. This should last me for the next 5-years I suspect. I wouldn't recommend this for consumers not looking for the fasttest possible speed. The lesser versions of the Surfboard series should suffice the minimum requirements for slower service. This is the only modem from Moto that is allowed for the Ultimate plan.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Support and Works like a Champ

    Posted
    DaTechGuru
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My first SURFboard SB6183 was a dud. Tinkered with it for a day or so and I just couldn't get a consistent signal. Decided to call Arris Tech Support before returning it and the agent spent over 4 hours with me on trying various troubleshooting steps before deciding it really was a dud. Returned the unit to Best Buy and tried another unit. This one worked. I chose this unit due to the fact that while I have one of Comcast's higher tier internet speeds but not really enough to take full advantage of it. The real reason why is that in my area Comcast has 16 bonded downstream channels; this modem has 16 channels at its disposal. Most other DOCSIS 3.0 modems have 8 channels. What this translates to is that my 105Mbps plan is averaging around 125Mbps. Does this mean that if you run out and buy this modem you're going to get an automatic 10% speed increase? Not necessarily. Lots of things play into your network speed, but if you're in an area in which Comcast supports 16 bonded channels then I would recommend the SB6183 over it's younger brethren. The unit is white so it does clash with my all black network and home theater equipment which is a bummer, but if color isn't a deal breaker, nor should it be in this case, the Arris is an excellent purchase and well worth the price of admission. Tech support was excellent and knowledgeable by which I was pleasantly surprised by. Overall, the modem has been in use for about 2 months and I would highly recommend it.

    I would recommend this to a friend






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