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My Best Buy Total™ Geek Squad® benefits

With My Best Buy Total™, the Geek Squad® is always at your service.

Best Buy Totaltech™ became My Best Buy Total™ on June 27, 2023. Former Totaltech members will continue to receive the previous membership benefits, including the Geek Squad® services below, until their renewal date that occurs after July 26, 2023. After the renewal, the previously included member benefits will change to the new set of included member benefits.
Learn more about Total here.
Geek Squad associates

Convenient Geek Squad® tech support is included in your membership.

Available to all Total members.

Available on all your product purchases.

Geek Squad support options are available on all your tech. We’re available for in-store and remote support and troubleshooting. Plus, you can or you can call us at 1-888-237-8289, 24/7/365.
We can assist you with things like:
Computing Services
  • Device Help and Simple Repair
  • Tablet Setup and Troubleshooting (Remote and In-Store)
  • Printer Troubleshooting
  • Data Backup or Transfer (Remote and In-Store)
  • Email Troubleshooting
  • Diagnostic Service
  • Operating System Install (Remote and In-Store)
  • Memory Install (Remote and In-Store)
  • Software Install and Troubleshooting (Remote and In-Store)
  • Password Reset
  • Hardware Install (Remote and In-Store)
  • Level 1 Data Recovery
  • PC Setup (Remote and In-Store)
  • PC Tune-Up
  • PC Virus Removal
  • Restore Media Creation
  • Tablet Shield Install
  • Mobile Phone Shield Install
  • 30-Minute Basic Training (In-Store)
Smart Home Services
  • Technology Reset Service
Geek Squad associates

My Best Buy Total™ members receive 20% off repairs.

Available to all Total members.

This discount applies to labor only. Fees for necessary parts, accessories or permits will be charged.
Cell Phone Repair
  • Battery Replacement
  • Screen Repair
  • Component Repair
  • Camera Repair
  • Apple Authorized Service and Repairs
Computer & Tablet Services
  • Level 2 or 3 Data Recovery
In-Home Appliance Repair
  • Washers
  • Dryers
  • Dishwashers
  • Refrigerators and freezers
  • Ranges, cooktops and ovens
  • Microwaves
Home Theater & TV Repair
  • In-home repair services on TVs 42” or larger
  • Smaller TVs (under 42”) can be brought into your local Best Buy store for repair
  • Repair services for wireless audio devices, speakers and other small home theater product

Free delivery and free standard installation for new Best Buy purchases.Refer to Disclaimer 1

Available only to Total members who are former Totaltech members who have not yet reached their renewal that occurs after July 26, 2023.

My Best Buy Total™ members who are former Best Buy Totaltech™ members continue to get free delivery and free standard installation for new Best Buy purchases until their next membership renewal date that occurs after July 26, 2023. When you purchase new tech and appliances from Best Buy, the delivery to your home and the corresponding installation services listed below are included with your membership. To receive this benefit, please be sure to select delivery and installation at the same time that you purchase your products.

In-home installation services

TV & Home Theater Services
  • TV Setup and Mounting
  • TV Setup
  • Projector Setup and Mounting
  • Projector Setup
  • Projector Screen Assembly
  • Projector Screen Mounting
  • Harmony Remote Control Programming
Audio & Video Services
  • A/V Receiver or Processor Setup
  • Soundbar Setup
  • Soundbar Setup and Mounting
  • Network Audio Device Setup
  • Video Device Setup
  • Indoor Over-the-Air Antenna Setup
  • Gaming Console Setup with Virtual Reality
  • In-Wall Power Extension or Cord Concealment
Appliance Services
  • Built-In BBQ Grill Install
  • Cooktop Install
  • Gas Range Install
  • Built-In Coffee Maker Install
  • Mounted Range Install
  • Single Wall Oven Install
  • Built-In Microwave Install
  • Microwave Drawer Install
  • Double Wall Oven Install
  • Warming Drawer Install
  • Built-In Microwave Trim Kit
  • Outdoor Grill Assembly
  • Over-the-Range Microwave Install
  • Range Hood Install
  • Downdraft Ventilation Install
  • Range Back-Guard Install
  • Window Air Conditioner Install
  • Under-the-Counter Refrigerator Install
  • Wine Cooler Install
  • Ice Maker Install
  • Dishwasher Install
  • Garbage Disposal Install
  • Trash Compactor Install
  • Dishwasher Panel or Handle Install
  • Gas Laundry Center Install (Regulated)
  • Gas Dryer Install (Regulated)
  • Air Gap Install
  • Water Hammer Arrestor Install
  • Water Supply Line and Valve Install
  • Smart Appliance Wi-Fi Connect
Computing Services
  • New PC or Tablet Setup
  • Data Backup or Transfer
  • Operating System Install
  • Software Install
  • Hardware Install
  • Automated Data Backup Setup
  • Memory Install
Smart Home Services
  • Voice Assistant Setup and Customization
  • Smart Lighting Setup and Customization
  • Smart Thermostat Install
  • Smart Plug Setup
  • Smart Home Customization and Account Linking
  • Smart Sprinkler Controller Install
Smart Security Services
  • Wi-Fi Camera Install
  • Smart Home Custom Surface Mounting
  • Video Doorbell Install
  • Smart Door Lock or Deadbolt Install
  • Home Security Device and Sensor(s) Install
  • Garage Door Control Kit Install
Furniture Services
  • Furniture Assembly
  • Office Chair Assembly
Networking Services
  • Home Wi-Fi Setup
  • Home Modem Setup
  • Add-On Network Extender Setup
Fitness Services
  • E-Bike Assembly
  • Large Fitness Equipment Install
  • Fitness Install
  • Fitness Mounting Install

In-store services

Cell Phone ServicesRefer to Disclaimer 2
  • Screen Shield Install
  • Data Transfer

Car electronics professional installation (in-store services)

Safety and Convenience
  • Remote Start or Security Install
  • Key Fob Replacement Install
  • Bluetooth or Hands-Free Install
  • Backup Camera Install
  • Dash Cam Install
  • Portable GPS or Radar Detector Install
Entertainment
  • In-Dash Receiver Install
  • Steering Wheel Control Install
  • Standard or Component Speaker Install
  • Mount Single or Dual Subwoofer in a Box
  • Mono or 2-Channel Amp Install
  • 4 or 5-Channel Amp Install
  • Signal Processor Install
  • Portable Satellite Radio Install
  • Satellite Radio Tuner Install
  • Universal Headrest Install
  • Overhead Video Screen Install
Marine and Powersports Services
  • Marine Stereo Install
  • Marine Speaker Install
  • Marine Amp Install
  • Marine Satellite Radio Install
  • Motorcycle or Off-Road Vehicle Stereo Install
  • Motorcycle or Off-Road Vehicle Speaker Install
  • Motorcycle or Off-Road Vehicle Amp Install
  • Grill Mount LED Light Bar Install
  • Overhead Mount LED Light Bar Install

We also handle the tricky stuff — advanced services and custom installations.

Available only to Total members who are former Totaltech members who have not yet reached their renewal that occurs after July 26, 2023.

When you need help with a really complex service or installation, your Totaltech membership gives you 20% off labor for advanced services and 10% off labor for custom installations.

Discounts apply to then-current labor only. Fees for necessary parts, accessories or permits will be charged.

Computer & Tablet Services
  • Level 2 or 3 Data Recovery
Home Theater and Audio Services
  • Advanced Wire Run
  • Wall and Ceiling Speaker Install
  • Speaker Install
  • Outdoor Audio Landscape Systems
Camera Services
  • Wired Camera Install
Appliance Services
  • Complex Range Install
  • Range with LP Conversion Install
  • Range with Downdraft Install
  • Refrigerator and/or Freezer with New Water Line Install
  • Built-In Refrigerator and/or Freezer with New Water Line
  • Column Refrigerator and/or Freezer with New Water Line Install
  • Island or Wall Mount Hood Install
  • Electric Wire Run with Outlet Install
  • LP Conversion
  • Hood Blower Motor Install
  • Dryer Side Vent Install
Cell Phone Services
  • Battery Replacement
  • Screen Repair
  • Component Repair
Electrical Services
  • Smart Smoke Detector Install
  • Smart Light Switch Replacement with Install
  • Smart Floodlight Replacement with Install
  • Light Fixture Replacement with Install
Laundry install

Disclosures:

1. Some limitations may apply. Excludes specialty items. Fees for necessary parts, accessories or permits will be charged. Delivery and standard installation must be scheduled as part of the qualifying product purchase.

2. Offered only in select locations for Samsung phones.