BISSELL - CrossWave Pet Pro All-in-One Multi-Surface Cleaner - Grapevine Purple and Sparkle Silver

We have a semi-new manufactured home (doublewide) and it has "floating" hard floors in the kitchen, theater room, bathrooms and utility room. These floors are awesome and always super-shiny. So, we've been looking for a good alternative to using the Swiffer. Does this make a good alternative? Well, it depends. Unboxing it, there sure are a lot of parts. My wife was excited to try this out and give it a few good test rounds. We wanted to take our time testing this to see if it really did make a good (ahem, permanent) replacement to conventional mopping or using the Swiffer Sweeper wets. I will say, unboxing, there's definitely the wow factor. It's super nice, heavy and you really feel you got the value from it, quality-wise. The main thing I loved about it was the really long cord. For us, this is pretty much the equivalent to our carpet cleaner, but for hardwood floors. Also, the fact that you don't have to worry about sweeping before using it is awesome - we have a beagle/hound mix dog and she sheds like CRAZY. We have a robot vacuum that we run about every two days and does an excellent job on both hard and carpet floors, so, there's not too much that this has to pick up while cleaning the floors. But it does a great job getting anything that is there! The water container seems small at first and doesn't feel like it holds that much water. However, we were able to do all of the hard floors in the house and still had about 1/4 of the tank remaining. They give you two small bottles of the cleaning solution and it really makes the floor/house smell great after using. But...and this is the only "but" for this product. After each use, it does take a while to disassemble, clean, dry and put up. Plus, it's pretty big and bulky. So, while it does an awesome, deep clean on the hard floors, we will probably stick to our Swiffer Wets just for quick, convenient cleaning and just break out this cleaner about 4x a year or so (which is also about when we clean our carpets) to get that nice, super cleaning of the floors and the shine from it. In addition, expect some upkeep expense to this in having to buy the cleaning solution and, as time goes on, the replacement "mop" heads. They include two and it's really convenient to clean and let dry in the way it's set up. But, once these wear down, you will eventually have to buy replacements. Not sure how much this would be in comparison to say, buying replacement Swiffer Wet pads. Overall, I would give this a 5 for performance, but a 3 for general-use functionality. The total time it take to clean the floors (as you have to go semi-slow) with it and the fact that sometimes it doesn't pick up all the water from the last "sweep", I can't recommend breaking this out several times a week to keep your floors clean as compared to using something quick and simple like a regular mop or a Swiffer. But it's a nice addition to the carpet cleaner for that once-a-month (or few months) cleaning. Regardless, I'm going to give this a 4-star rating, as I do recommend it as an investment based on the build quality and how well it does clean.

The Bissell CrossWave Pet Pro All-in-One Multi-Surface Cleaner is supposed to be all things for floor cleaning. A vacuum and washer for both hard floors and carpets. Like many devices that try to be an all in one,The Crosswave is not the best at all the functions but does do them relatively well. Will it vacuum as well as an dedicated vacuum or clean a carpet as well as a dedicated rug shampooer ? No. not even close. The vacuum is average at best and it is just not powerful enough to be a good carpet cleaner ( if you do not have strong suction you will not have a good carpet cleaner.) It is at best, a spot vacuum and light spot carpet cleaner. However, what it does well is is clean hardwood floors. My house is pretty spotless and I regularly clean my floors. So I did not expect much and , frankly, did not see much happening at first. But upon closer inspection, I could see the waste water definitely dirty – it was cleaning dirt that I could not even see at first. To clean, I made two passes with everything active to clean and then one slow pass to with the solvent/water not engaged ( vacuum mode.) The vacuum mode after washing the floor dries it nicely. There was minimal moistness on the floor after using the machine to dry. Now back to the the carpet cleaning function, I do not have pets and my carpets are very clean. So I did not have the opportunity to test it on anything heavily soiled. When I did test it, I found the cleaning to be mild and it left a bit too much of water/solvent on the carpet . In my opinion this was a direct reflection of the suction power and indicative of not being powerful enough to be a carpet cleaner. To be fair, Bissell promotes this a multi-surface cleaner and not a carpet cleaner but I could see how some may expect more in the that respect. Assembling the Crosswave is easy - simply slide in the handle and attach the water and solvent tank. It literally took under 60 seconds. The cord is relatively long but there is not much in the way of cord management. With the unit running and the trigger for the water and solvent engaged, the machine was quite loud. Manageable but definitely loud. The cleaner is very light weight and easy to maneuver. So the big question, will you like it? The answer is maybe. If you set the proper expectations that this is mainly for hardfloors with the occasional spot clean of a rug then yes. If you expect it to do a deep clean of carpets or if you have thick carpets then no. I do not think Bissell was designing the machine to the be the best of all worlds, it was designed to be multi surface cleaner and you have to give up some of the strengths of a dedicated machine for the respective function to do that. I am going to recommend the unit based on the good hardwood floor cleaning and if you need more of a carpet cleaner, look to the Bissell dedicated carpet cleaners.

Cleaning the floors… Vacuuming the carpet… Tedious, but necessary jobs that (hopefully) every household endures. Add a pet, and it just evolves into a full out job in some cases. Enter the Crosswave Pet Pro from Bissell. A vacuum meets floor cleaner dynamo designed to serve as a true ‘floor cleaner’ of sorts. The Crosswave comes in a nice, tight box, packed to perfection. While unboxing, the first thing you will notice is that the looks don’t do it justice from a quality standpoint. It looks like one of those inexpensive handhelds, but it’s actually very well built and sturdy. It requires a small amount of assembly, but I was able to snap the parts together without the instructions. There is an additional brush, as well as a tray designed to store the vacuum/cleaner when not in use. When I first saw this tray, my mind immediately went to the thought of convenience (more later), and this definitely has to be part of the intent, along with protecting the floor where storing. The Crosswave Pet Pro is relatively light, and it needs to be. The fact that it carries water adds considerable weight. Everything we use today is going to smaller and lighter. While this device is considerably small for what it does, you will feel the difference water makes from a mobility standpoint. The vacuum runs at a decent noise level. It’s not quite as loud as my carpet cleaner or one of my other vacuums, but it’s not the quietest I’ve used either. How does it perform? Well, for a swiss army knife of floor cleaning, the Crosswave does an admirable job. It can handle just about any surface type – I wouldn’t dare use this on a shaggy carpet. It’s not quite as robust on carpets as a carpet cleaner, but it’s pretty good. The fact that it is targeted for standard, day-to-day use is what is notable. You can basically start vacuuming the room (any floor type), notice a spot or grimy area, pull the trigger for wet action, and continue your routine without missing a beat. The concept is tremendous, and the execution isn’t half bad either. I guess Bissel is trying to make it easier to get a better clean. Which leads me to my next point: I’d love to use this thing for regular floor tidying – once or twice a week. My problem with doing that is the device cleaning. Because of the wet-dry aspect of the Crosswave, you have to clean it as you would any carpet cleaner. That becomes a bit tedious over time, and actually, can become a turn off for consistent use – sort of like most of our carpet cleaners are. It’s not a terrible chore, but in comparison to the cordless options of today with their bagless dust cups… I think you get the picture. Where I think this device may shine is in cleaning hard surfaces. Instead of pulling out the broom and mop, or the spray sweeper, the Crosswave Pet Pro can easily handle that job in one step, leaving your floor dry in the process. That is definitely worth the look. Overall, this is a good product that is waiting to be great. Sometimes the utility knife solution can either be too much, or prevent a device from being better than average at any of it’s uses. This little baby is effective. It is a great design that, for the most part, gets the job done.

Setup and Use 5/5 This product was so easy to setup and use. I didn't need instructions and was ready to go in around 5 minutes including the filling of the reservoir. A few clicks and presses and you are off to clean. It has a really long cord of 25ft so you can get busy and not be interrupted by plugging and unplugging. You just need to press the type of floor you are working on and squeeze the trigger. Build Quality 4/5 Built almost entirely of plastic, it feels like it will last a while. If you owned Bissell products in the past, you can expect the same as far as built quality. I only worry about the brush head cover if you hit it on a refrigerator or something metallic. Being plastic, I worry about cracking but only time will tell. The brush roll is made with two materials. It feels like a soft microfiber material for the bulk of the cleaning head with one row of a nylon scrub brush spiraled around the head. This thing is just amazing. I was worried about it leaving a lot of water, but the suction on this thing is very good. I didn't see any scratching which is a plus. Performance 4/5 I took away a point because it doesn't do as well on area rugs. The area rugs absorb a lot of solution before being ready to clean. It is NOT a carpet shampooer so don't buy this if that is what you are looking for. It works decent for "freshening up" tired area rugs. I used this on a low shag rug which is the type you find in doctor offices. It was difficult to clean with it because the area rug kept getting sucked up so I just gave up on it after a while. On hardwood and any other non-porous surface it works perfectly. I experienced dry times of anywhere between 5 and 8 minutes. It doesn't spray tons of cleaner which is why it is safe for porous materials too. It doesn't leave floors very wet and you always get clean water on the surface. I cannot say enough about how well this thing cleans. Suction on this machine is excellent so it leaves floors only damp not soaked. +Things I Like+ + Easy Setup - like I said earlier, I was up and running in less than 5 minutes. + Easy Cleanup - press the release button and flip the top on the tank and dump. Easily rinses and clean up in the tray is simple. + Long Cord - at 25ft, you have plenty of room to move around. + Large Area Cleaning - this solution reservoir seems to last forever. I cleaned my kitchen to test it and still had more than half left. I then cleaned a runner area rug that was the length of my counter and still have more than half. + Lightweight - my wife and I had no problems maneuvering this while cleaning. + Vacuum and Mop at once - You don't need to sweep or vacuum before using this, it saves you a step. -Things I Would Change- - Water Not Heated - if you are trying to clean, you would expect some sort of heating for the solution. You can put hot water in the reservoir but depending on how long you are cleaning, it may not maintain its temperature. - Different Brush Heads - I would like to see a brush made with only the microfiber and another one with scrub brushes. Maybe a squeegee head to dry floors quicker too. - Lack of Colors - I'm not a fan of the purple. I hope other options come soon. -=THE VERDICT=- The value and time savings you get with this, it is a MUST BUY! If you are tired of a mop and a bucket… BUY THIS! If you are a clean freak and want to easily clean your floors… BUY THIS. If you have hate sweeping before mopping… BUY THIS! I don't see myself going back to the old fashioned way of cleaning floors. BUY BUY BUY!

I have no real comparison as this is the first time I have purchased any sort of carpet cleaner. I liked this one for the versatility of its ability to do multiple surfaces as well as deal with pets. Before I have used the rental machines at the local big chain store, but again this is nothing like those sorts of machines. Out of the box, it is easy to put together and takes maybe a few minutes. It comes with two brushes and a tray to rest the machine in while it dries (see picture). So because it is smaller, this is definitely for smaller jobs or areas. I think it would be ideal for an apartment or a smaller house. Personally I have used it mostly on the carpeted area of my home, but it worked equaly well on hardwood. I didn’t use it too much on the hardwood, because I was not sure how it would work or if it would cause damage. So I was careful and made sure to wipe up I any excess water to make sure it was okay. I did not have any issues, but then again I was again very careful. I did not try it on my area rug, because I am very particular the rug. The roller brush is really well made and functions very well. It has rough brushes and smooth brushes all combined that work well on the various surfaces you use them on. The rough parts of the brush really grab up any hair on the ground. Really well in fact. You can use this as a floor cleaner or as a floor cleaner and a vacuum at the same time. So basically you clean and vacuum at the same time. The vacuum is okay, I prefer to use a stronger vacuum to go over the surface first. So it comes with a few small sample bottles of cleaning solution. A little goes a long ways, and the smell is pleasant. It also cleans well and I did not notice any residue or shampoo left on the carpeted area. It has two compartments, one for putting the solution in, and one for emptying the dirty solution. Simple and straight forward. So, again this is a small job small area machine, but it does that much very well. It is fairly small and stores easily in the closet. The drip tray allows for easy worry free clean up afterwards. I recommend this to anyone that needs a good spot or small area cleaning device. For that I think it will be a good work horse.

This multi-surface does a decent job cleaning floors and rugs – no complaint about its core functionality. But there are a few shortcomings that keep me from rating it higher. First, because it collects dirty water, it requires cleaning after every use, no matter whether it's a small or large job. This point probably applies to all appliances in this category, not just this one. And since most jobs are small, it's more work to clean the vacuum than it is to clean a small spill. If you’re planning to use this as part of a regular routine or for large clean ups, then it makes sense to consider. Second, there is no edge cleaning. Deep corners, base boards, and other edges will have to be attacked with other tools. It has no attachments, even for dry vacuuming. Third, the trigger for releasing solution is badly placed. When pushing the vacuum around, it's easy for your fingers to slip to the trigger, releasing fluid when you don't mean to. Lastly, for lack of a better description, the overall feel of the appliance is clunky. The misplaced trigger above is one example. Another is it's easy to spill cleaning fluid when trying to pour it into the clean water tank because of the spout design. And once you fill the clean water tank, it's easy to cap it in a way that looks closed, but isn't. The result is water quickly leaks through the bottom and onto your floor. And finally, when emptying the dirty water tank, the strainer is not snapped to the tank so if you forget it's there, it will fall out when you turn over the tank to pour out the water. Now imagine your kids or pets cause a mess and you’re in a hurry to clean it up. When you’re in a rush, you are less likely to pay attention to details like capping the tank properly, keeping hands away from the trigger, etc… You can argue this is all user error, but I think its overall design is not good for when you’re in a hurry. Certainly you'll remember all these details after a few uses, but its first time use could have been thought through better. As a result, I can only recommend this if you’re planning to use this methodically.

This was used on hard floor. It works on area rugs as well, and it could yield different results, but this was not tested. Mopping is laborious, and having to travel back and forth between a sink and the area I'm working on to clean and wet the mop gets tedious. I've used other methods, but they all largely result in not being versatile enough for cleaning hard floors. After giving this product a go, I found mopping can be done better, though it does have some issues that could be easily addressed. The CrossWave Pet Pro is a very simple tool to use. It has two settings—area rug and hard floor—and works just like a vacuum cleaner. It's easy to push and pull, and the swivel is a great addition for better maneuverability. To start, you add solution (this comes with two small bottles) and water to the clean tank. Then it's ready to go. I used this on vinyl floor, one of which is frequented by dogs, and this left them looking clean and shiny. The brush roll cleans deep and thorough, and it dries fast. It really is a great brush! But while it gives great results, the cleaning and clean-up process can sometimes be frustrating. The manual says to spray the solution when moving forward as well as backward. I found that a regular mop is faster in wetting an area than the CrossWave Pet Pro, as it seems to eject a small amount of solution in lengthy intervals. I'll often move forward and backward and still not see any of the rolled surface wet. It's better to go slower, both when wetting and drying. The brush roll keeps itself pretty dry most of the time, as the vacuum is taking in all the liquid. This is what allows it to dry the floor fast. Sometimes the solution seems to leak though, and I'll have to go over an area again to get it to where it'll dry faster. But if you don't mind waiting for an area to dry slow, there is little need to go over areas again to get them dry, since it's not a severe leak. The swivel could be wider for tighter spaces and areas. Don't expect this to get into any corners or within about half an inch to an inch of any wall—it fails to reach in this regard, and you'll have to do clean it another way. The clean-up is overall easy to do, but it takes a while. I actually enjoy cleaning the brush roll. Place the cleaner on the parking tray, pour in some water, and turn the cleaner on. The dirty tank has a strainer for hair and other dirt debris, which I find great. You'll have to clean the tank, cover, and strainer. It's good to check the filter, too. All these pieces will need to air dry before putting it all back together. Again, easy to do, but it can take some time compared to other cleaning methods. I would love to give this a perfect rating, but ultimately it's having to go over some areas again due to it not getting wet, as well as not reaching certain areas along walls and in corners that I am unable to give it that. When it does clean, it's very thorough, and it works great for people with messy pets. The messier they are, the better this will clean. But a product designed for cleaning not allowing me to clean the entirety of an area and sometimes causing some frustration for not wetting when it should isn't good. I'd still recommend this product, but you'll need more than this to clean an entire area.

The CrossWave Pet Pro is one of those devices I wish I had this past winter. With the combination of snow, mud and a dog I constantly had little prints of mud in the house. My main floor is laminate wood so it usually required a quick sweep before breaking out the mop and bucket. Now I can just put some warm water and a little bit of the Bissle Multisurface Pet floor cleaning solution, in what looks like a sports bottle, and do all the cleaning in one. The Crosswave is super simple to put together when it comes out of the package. It comes with a spare brush and two sample bottles of cleaner that will get your through about 4 large area cleanings. The directions may feel a bit overwhelming when you notice all the details for cleaning, but it’s not much more than another other liquid based cleaning system. The main key to realize is that you never want to let anything wet and dirty sit around for long. The tray that it came with makes for an easy rinse of the brush and prevents the little drips of water that will eventually come down as it sits for a bit from settling on your floor. The packaging shows the multi-surface as sealed wood, area rugs, tile and laminate. Rugs are meant as area rugs and not carpet. However, I have used it to clean some low pile carpet without issue. It’s just a little hard to push if the carpet is any thicker and it’s not designed to be a carpet cleaner. My basement is mostly standard tile and was a bit painful as it caught several of the tile edges. You just have to take it easy in hopes not to break something. This has essentially replaced my mop and broom and made cleaning a lot easier. I prefer a wet cleaning system as it helps pick up dirt and dust instead of stirring it up like a dry vacuum or broom. The more it is used, the cleaner the waste water is beginning to look, telling me that my house is starting to stay a whole lot cleaner.