PetsHair+ (Charcoal): Love our BOB! Initially considered a luxury purchase for our home with 2 Scottie Terriers and a free-roaming rabbit, until we used it once! Now a staple! When emptying our canister vac’s HEPA bag, there was always a lot of hair and dust, and an hour after vacuuming, the floors looked dirty again. The first few days we ran BOB 3x/day, emptying the dustbin afterwards and being amazed at all the hair and dust BOB picked up. Our berber carpet is noticeably cleaner – less hair caught in the fibers. Features we love: !!!EFFECTIVE!!!, easy to use, self docking, easy to empty dust bin, seamless movement between flooring (laminate, carpet, vinyl), streamlined design and look, easy weekly maintenance (minutes), optional resume features (docks, charges, vacs, repeat). Loved all the extras included: 2nd main brush, 2 side brushes, 2nd mop cloth, screws and more. We haven’t used the remote yet as batteries were not included. Parts are available if anything wears out – would be very easy to replace. One of our dogs has an immune disorder, which prompted us to consider this purchase. Shop around for sale prices…we paid $250 vs. $899. Highly, highly recommend this product!!! and we rarely take time to write reviews. BestBuy's warranty is ridiculously high in cost, so we didn't opt to pay for this extra.