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Description
Bowers and Wilkins Pi5 S2 True Wireless headphones deliver hi-resolution, crystal-clear audio quality for your movies, music, and phone calls. Featuring TWS+ with Qualcomm aptX adaptive technology, these earbuds ensure stable wireless connectivity whether you are streaming from your smartphone, tablet, or PC. Download the Bowers & Wilkins Music app (available for iOS and Android devices) to enjoy high-quality music streaming from Deezer, NTS Radio, Qobuz, SoundCloud, TIDAL, and TuneIn. The Pi5 S2 showcases improvements to its predecessor, Pi5, like the end-cap construction with a revised antenna design for extending its connectivity range to up to 25m whilst keeping the wireless connection stable. The Pi5 S2 headphones feature active noise cancellation that gets activated with a touch of a button, along with call-clarity enhancing microphones that pick up ambient noise and cancel it for clear call quality. The touch-sensitive button on the right earbud also allows you to enable voice assistance. Another stand-out feature of these headphones is the intuitive detection sensors that put the earphones on standby or reconnect them depending upon whether they are removed or put back on. The Pi5 S2 comes with a sturdy and attractive charging case with 16 hours of battery life for charging the earbuds when not in use. These earbuds add four to five hours of playback time with an increased battery life of 25 percent.
Features
Innovative Upgrades
With significant advancements in performance, battery life, user experience, and color options, the Bowers and Wilkins Pi5 S2 True Wireless headphones are an excellent upgrade to its predecessor, Pi5
Highly Advanced Technology
These wireless headphones feature TWS+ and Qualcomm aptX Adaptive Technology with a revised antenna design to provide improved and stable wireless connectivity up to 25m, delivering exceptional hi-res audio
Advanced Active Noise Canceling Earphones
The Pi5 S2 earbuds are equipped with call-clarity-enhancing microphones for crystal-clear phone calls. Its active noise cancellation feature adjusts to the level of cancellation according to the surrounding noises with the touch of a button
Non-Stop Music Streaming
Enjoy uninterrupted music from popular services like Deezer, NTS Radio, Qobuz, SoundCloud, TIDAL, and TuneIn, and stream your favorite song, artist, or album with iOS/Android compatibility from the Bowers and Wilkins Music app
Quick-Charging Wireless Case
Pi5 S2 noise-canceling earbuds come in a smart, fast, cordless charging case with 16 hours of battery life, just like the Pi5. These wireless headphones add four to five hours of playback time with an increased battery life of 25 percent
Compatible Software Support
The Bowers & Wilkins headphones app is compatible with iOS (11.0 and up) and Android (7.0 and up) devices and allows you to pair your devices with ease, indicates the battery level of your headphones, enables voice control, switch between devices and more
Comfortable, Secure Fit
Included are three sizes of soft, flexible ear tips that ensure a customized, snug fit for longer wearability. Thanks to this sound-isolating seal, the headphones further minimize noise for an uninterrupted listening experience
All-round Usage
These wireless earbuds are perfect for work and play. So, whether attending a work meeting, travelling, running errands, or simply listening to music, immerse yourself in the most enjoyable activities whilst blocking out the world
Listen in Style
The Pi5 S2 True Wireless headphones come in a range of vibrant colors to help you stand out from the crowd. The choice of Storm Grey, Cloud Grey or Spring Lilac is yours
Included Free
Free YouTube Premium for 3 months (new subscribers only)
YouTube Premium is everything you love about YouTube – ad-free and uninterrupted. Watch YouTube without ads, then download your favorites to view them on-the-go. Multi-tasking? Don’t worry, mobile videos and music play seamlessly when your screen is off. Oh, and you also get premium access to our music streaming app – YouTube Music.
Customers have good things to say about the Pi5 S2 True Wireless Noise Cancelling In-Ear Earbuds. They rave about the sound quality, with comments like "They have a great sound" and "Sound is A+ for music and movies." The earbuds are also praised for their comfort, with one customer saying, "Despite their weight, they still sit comfortably in my ears." Battery life is another positive aspect, with customers noting that they get "5 hours with ANC off - That's about 2.5x Airpods!"
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Battery life
Cons mentioned:
Fit, Lack of equalizer
Rated 4 out of 5 stars
Rich Sound, NC Lacking
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bowers & Wilkins' second iteration of their Pi5 S2 Earbuds brings great features and bass-oriented sound to its listeners.
The Pi5 S2 Earbuds, while on the larger side compared to other earbuds, are comfortable and fit well. The S2s can last for 5 hours without needing to recharge with noise cancellation on and an additional 19 hours through its charging/holding case. While on the larger side also, the charging case can provide about 2 hours worth of audio time with just 15 minutes of charging! It is also wireless charging compatible so you do not need to plug in a USB C cable into the case to charge.
These earbuds have some of the latest features other headphones are starting to incorporate. They offer adjustable noise cancellation, tap features on the earbuds themselves (turn on/off noise cancellation, pause/play music, and more), and smart voice assistant features including Amazon Alexa and Google Home. The noise cancellation feature on the S2s also allows for selective noise passthrough; you can allow little, medium, or no external audio (audio from your surroundings or environment) via a setting on the Music - Bowers & Wilkins mobile app. This was a neat feature and I did notice a difference with each level of noise passthrough. This made it super convenient when needing to speak to someone without removing my earbuds.
Now for the audio. The audio sounded amazing and what you would expect from Bowers & Wilkins. I did notice the bass on the heavier side (It reminds me of the sound another company offers that is closely related to the spelling of a group of vegetable (beets)) but not distracting enough to not notice the synths and instruments in the music I listened to. (I can see where people will say the bass can be overpowering, but others, I think, will find they prefer it that way). Aside from the bass, music was rich and I enjoyed listening to classic rock albums such as the Beatles’ Abbey Road and Hip Hop albums.
Now for the cons. I found that the Music B&W app doesn't offer an equalizer or way to adjust the audio frequencies. This would help tweak the bass for those that prefer a more balanced listening session. Secondly, I found that the noise canceling was lacking. For the price point, I expected it to do an even better job at muffling my surroundings. Third, I found that when using the S2s for calls, the microphone captured much of my surroundings and made it difficult to use in busy areas. Other headphones I’ve used were able to block out most of the background noise. Lastly, since the S2s are IP54 rated for sweat and water resistance, I decided to test them while exercising. While exercising and running, I noticed I had to readjust them in my ears to not fall out.
Overall, the B&W Pi5 S2 earbuds sound great and offer several features, but lack details that could push them above the competition. I still recommend them to those that are looking for incredibly sounding earbuds and have an equalizer embedded in their music player. Additionally, while they do not have an all-muffling noise cancellation, having decent selective noise cancellation is very convenient, especially when around others.
I would recommend this to a friend
Pros mentioned:
Battery life, Design, Sound quality
Rated 4 out of 5 stars
Bold and stylish look with amazing audio quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Slick design, stylish look with an extremely comfortable fit for long hrs. of listening. Comes in great colors. The setup was a breeze and took me less than a minute to have it paired to the B&W app and my galaxy fold 4 phone. Touch controls are great and very responsive. Tested it while I was on a two-hour run and felt very comfortable having it for two straight hours. Its IP54 rated meaning, resists dust and water splashes.
It has a 9.2mm dynamic driver with defining range, the bass which falls in lows or low midrange is below my expectations (varies with individual love for bass) and expected more given its price. The mids and highs are amazingly good, crisp audio, richer and more lively audio experience for all genres even at high volume. These earbuds definitely stand out on the audio clarity among 20+ ones I reviewed so far when it comes to picking up the mids and highs.
Key features
• Good battery life. Lasted a little over 4.5 hrs. at normal volume and 19 hrs. of listening time with the case battery.
• Uses Bluetooth 5.0 which is the latest standard with increased Bluetooth range - up to 85 ft. The connectivity range is impressive and didn't have any issues with connectivity while walking around a 2 floor home with my phone sitting in a corner room.
• ANC (Active Noise Cancellation) is above average when I compare my experience to the high-end earbuds that are in the same price range. I tried Pi5 S2 and two others on a plane ride and felt the Pi5 S2 can do a little better on the noise cancellation feature. I love the transparency or pass through mode - low and high settings, great to hear music while being more attentive to surrounding noise, especially while I am out on a run.
• Mic quality is amazing, didn't have any issues hearing others and talking to people while I was at the airport and on the plane.
Had a few glitches where the earbuds connectivity was flaky and cut out couple times after few hours of listening. It happened a couple times and I had to disconnect and reconnect the earbuds to fix it. I wasn't sure if it was my phone (galaxy fold 4) or the app or the buds. Looking for an app/software update if this is related to the earbuds. Didn't have any issues with other earbuds though. Also, the earbuds doesn't stay connected on the B&W app all the time, so you have reconnect to the app to change the settings or try out other features. The app needs some improvement and a few more features for audio settings - personalized equalizer settings would be a good addition.
Overall, I am impressed by the audio quality, the design and comfort for long hours of listening and would highly recommend it. I was always impressed by B&W's new products and the amazing sound quality they have on their audio devices. As an audiophile, I am always on the lookout for the best, and B&W never failed to impress me with their innovative technology. The app needs a little improvement along with the few fixes on the earbuds for flaky connection at times. It also needs a little improvement on the ANC technology to be on par with earbuds in that price range.
I would recommend this to a friend
Pros mentioned:
Design, Sound quality
Cons mentioned:
App
Rated 3 out of 5 stars
Hardware Failed by Software
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Bowers & Wilkins Pi5 S2 is a highly well-built IP54-rated and aesthetically pleasing pair of ANC in-ear earbuds. They support fast charging and are stored/charged in a case for wireless charging or USB-C. Sound codecs supported are aptX, SBC, and AAC via Bluetooth 5.0. The sound quality is just above average, with a small sound stage leaving much to be desired in the lows and mid ranges. Noise-canceling performance is just average, and battery life is subpar. The app could be better and takes away from the overall experience. ZERO personalization is offered for this price, not even a simple EQ to adjust—a feature in cheaper alternatives. No simultaneous multi-point connections, so forget about easy switching. You can only use these on one device at a time. Overall, better buds are out there for this price, so now we can get into the details.
Design and Build 4/5
The Bowers & Wilkins Pi5 S2 is an elegant-looking earbud set. The earbuds are built tough, and I have no question that these will last, and they are just beautiful. The bulky charging case is designed to be upside-down with USB charging on the bottom. Inside the case, magnets REALLY hold these buds in place. Here lies my first gripe about using these; however, I can appreciate it because other companies have weak magnets. If you drop the case, it doesn't explode like a grenade sending your buds all over the room, but it would help if you had vice-grip fingertips to pull these out!
The touch interface works well and registers fine, but that is the extent of it. You are stuck with how B&W designed these, so you can only change the ear tips and nothing more. The ear tips have foam inserts to help with isolation and keep earwax out of the sound chamber, BUT it does reduce the loudness. Much thought went into the physical design, but R & D needed to remember the user experience. Just a colossal oversight on execution and reminds me much of the Devialet Gemini launch. For some reason, hi-fi companies can't grasp UI for mobile phones and often leave excellent hardware to fail at the hands of a bad app.
User Experience and Connectivity 2/5
The user experience is terrible on iOS and Android, from the initial pairing to the touch interface to the app interface and experience. The sound connection and levels often seem like the software is "working" on sound. Sometimes the volume is louder in one bud; then, it would work after tapping it to start and stop the feed. I often had to put my buds back in the case to fix sound issues, especially after connecting a second device. There are no issues with latency, and videos sync perfectly.
The app is elementary and needs to be better thought out. "Options and features" are buried; for example, to activate pass-through to hear around you, you NEED to use the app! There is no way around it; you need to click three times while in the app just to turn it on. Once you open the app, you get a "widget" to activate only ANC. I use hear-through a lot, so needing this app to toggle it is a deal breaker. I need to turn this on and off with a touch of the bud. Another feature standard on other buds I have and use regularly. These are not going with me on a run or the gym, so it kills usage by making me go for others in my collection at this price range. Nothing useful can be found in the app and it is almost not needed. You can EQ in your music app maybe, but not with the B&W?
I hope someone will fix this with updates. The app needs an overhaul and someone to think things through from a user standpoint. You cannot see the battery levels per earbud, and NOTHING shows for the case unless you step up to the Pi7 S2 for $100 more. HUGE MISS HERE with customizations, B&W. You cannot control the volume without your phone, you cannot EQ in-app, and you cannot change what various taps do. Other buds I use have a one-touch volume hold, so the volume increases until you let go, and the other side decreases volume the same way. I HATE the tones it plays when modes change and when it connects. Piercing and loud is the description at 0430am connecting to Bluetooth. I recommend that the tone be lowered an octave to make it more pleasing.
Sound Quality and Battery Life 2/5
I expected an AMAZING sound from a prestigious company like Bowers & Wilkins. These buds offer codecs like aptX for higher-quality sound, but the speakers don't do it for me. Battery life is subpar and rated at 5hrs w/ ANC off and even worst with ANC on. I clocked 3.5ish hours with ANC on; then they turned off with yet another tune. The soundstage sounds puny compared to other buds in my collection at this price point, which could be better. There is no EQ to tune the sound to; you are stuck with hollow and weak lows and mids but nice highs. I am disappointed by the sound B&W produced with these in this price range. The sound quality between ANC on and off is night and day, with a white noise present when the buds are not playing anything. Turn on ANC, and the white noise is just higher pitched but lower in volume. The performance of these all the way around leaves a lot to be desired, and I cannot recommend these when the competition in this range is so fierce.
I am frustrated by the overall experience put forth by Bowers & Wilkins. A company of this caliber should pay more attention to the details, especially in this digital age of apps and software. No customizations to interface or sound hold this hardware back, with the app being the main reason for this product's troubles and user experience. Connectivity issues were present from setup and trickled over to everyday use. There may be firmware updates to come out and fix some things, but these buds are not ready for primetime under the Bowers & Wilkins brand. I wanted to love these, but they cannot compete with others in their current software state.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Simply Awesome Sound great Battery Life !
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First Impression - Opening the box reveals a nicely packaged product with the literature and cords in the bottom.
I removed everything and charged them up in the case to prepare them. Everything appears / feels very well made.
The earbuds seat nicely in the charging case. I left the default size ear cups installed and fit them in my ears
after checking some photos for proper orientation. They have a very nice and secure fit - I could run with these
in easily and not worry about loosing one.
Sound - Wow - the drivers in these ! I ripped through a standard set of tunes I like to flex earbuds and headphones
with. All are encoded in FLAC ( lossless ) and let's just say it's quite the mix. Classical, Acoustic, live recordings,
metal, pop, jazz . . .A little of everything. The all around profile on these is quite warm with excellent highs. On
the low to mid end the drivers in these simply outstanding given all that is stuffed into these small battery powered
wireless devices. These are the first pair of earbuds that can compete with my somewhat high end wired earbuds. These
can actually be used for phone calls and have noise cancelling so I may be moving away from the wired world soon !
Use - I paired these with my gaming PC first. I have a bluetooth 5.1 dedicated adaptor with an external antenna that
I use for extended range but that can conveniently be used for "range testing". I was able to wander all over my house
with these without dropout or breaks in receiving playback. I then installed the app on my iphone - no issues. The app
allows for naming the headphones and adjusting the noise cancelling mode as well as flipping the value for "wear sensor"
i.e. pause when earbud removed as well as the Auto-Connect to last device setting.
Next I paired these with my work laptop to use for calls in teams and zoom. They work perfectly for that and the other
parties in calls had no issues hearing my voice. These actually perform extremely well for calls where ambient noise is
not easily picked up and transmitted along with voice. I did find myself going back to the iphone pairing and turning OFF
the "remember last device" pairing setting so I could switch when desired between Gaming PC / Work PC / Iphone. These
remember four devices and I had no issues switching between three different devices with the previously mentioned setting
turned to OFF.
Noise cancelling - has three levels for pass through. They work well however I cannot seem to change them without the app.
I can turn ON or OFF on the earbud - but I have yet to figure out how to adjust the level without the app.
Overall -
A really great set of ANC earbuds.
What I love:
Excellent fit - they are very lightweight
5 hours with ANC off - That's about 2.5x Airpods !
Fast charge mode - 15 minutes in the case = 2 hours !
Room for improvement:
Can I switch ANC pass thru level on the earbuds ? I read the manual . .
A paired device toggle mode would be great.
I would recommend this to a friend
Pros mentioned:
Bass, Comfort, Sound quality
Rated 5 out of 5 stars
B&W Pi5 earbuds are comfortable and sound great!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The B&W Pi5 earbuds are great. They fit well, sound great, and all the features you could need. They have very decent bass response, and the highs never sound harsh or brash. I upgraded from the Jabra 65t's and these definitely sound better. Phone calls sound good, and voice clarity is more than decent. The available app is overall not necessary, but when used it does function as expected and allows for simple control of some features such as ANC. Bluetooth syncing to an iphone works fine once you figure out that you have to sync to the charging case first, and then that allows the phone to pair with the headphones. After the first time though, it just pairs to the headphones as expected with no issues. I like these a lot. They sound good, fit great, and work easily and reliably.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Great sound but....
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They have a great sound. However, the battery is not good, does not last more then a few hours and then beeps a few times and dies out of nowhere. Also a little bulky but they do stay put halfway decent. Probably will return and get something different
No, I would not recommend this to a friend
Rated 1 out of 5 stars
An Incredibly Frustrating Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had high hopes for the Pi5 S2 earbuds from B&W. Being one of the best brands in the business of sound, I expected to be blown away by these. I've been blown away, but for all the wrong reasons...
The setup process with these was nothing short of a nightmare. Pairing to my Pixel 6 Pro (on the latest version of Android) took the better part of an hour. The phone could see the earbuds almost immediately, but simply wouldn't connect. After multiple tires, restarts, holding the pairing button on the case, removing and replacing the buds, it eventually worked for reasons that are unknown to me. Incredibly frustrating from the very beginning... Perhaps this is an anomaly in my specific case (I sure hope it is tbh). I did notice that it listed "iPhone" as a previous connection in the app so either there's a bug in the app on first load, or these were previously used which maybe would explain my pairing woes.
The ergonomics on these things is pretty poor. They look great, no denying that, but the case door has a propensity to close on its own, which wouldn't be an issue except for the fact that it took me forever to pair them and you have to leave the door open while pairing. Once they're in your ear, the design makes it difficult to remove them, at least for me. Negating that, the fit in my ears is great, though. Took about 5 seconds to realize that you place them in the "vertical position" and rotate them. I just wish they were easier to grab to remove.
Finally, I'm quite disappointed with the sound quality. The aforementioned issues are ones I could look past, but once I finally got these working, I was blown away by how pedestrian they sound to my ears. They lack the kind of punch in the lows and presence in the mids that I've come to expect from ear buds of this caliber (at least price wise). I own a number of noise cancelling buds from other brands, and these don't hold up from the sound quality perspective.
I really wanted to love these ear buds. I was fully ready to retire my Bose and Sony buds, but these just aren't doing it for me. My experience was tainted by the setup process and then completely crushed by the sound.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great sound
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound and easy to use. Trusted company as i also have heir he speakers.
A:Hello. We do not have a dedicated transmitter that will allow for our Earbuds to work as a communications device with your Xbox. It can stream audio from the newer generation controllers that have the 3.5mm headphone jack if you use the case to retransmit audio to the earbuds but this will still not allow you to chat with your friends in online games.