The DVD/CD was great and better than I hoped. The service provided was aweful however. Tracking down this product was a nightmare. It was unavailable online so I had to order it through a store. The store didn't keep an up to date inventory though and was told later that it was out of stock and I had to call Best Buy's help line. The help line was useless and ended up having to call multiple stores but all of them had the same problem. The Best Buy website said the product was in stock at certain stores, but I was told that it wasn't when I called. I finally got a hold of someone at the Best Buy help line and was told it was actually at a store that I already checked. It was a very trying experience but the product was worth it in the end. Very happy with it, but I highly doubt I will never order anything through Best Buy again. I wouldn't recommend it to anyone either.