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Geek Squad®24/7 Support.

Geek Squad Support

What do you get with your plan?

24/7 Support.

If you need help, we're standing by.

  • Have trouble setting up your device? We'll help.
  • Have a virus? We'll remove it.
  • Device running slow? We'll fix it.
  • To keep your device running its best, we'll tune it up.
See complete features of 24/7 Support

Complete features.

  • Agents available around the clock.

    Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents.

  • Premium internet security software at no extra charge.

    Block viruses and spyware, and identify unsafe links and search results.

  • Unlimited virus removals.
  • Unlimited computer tune-ups.
  • Device setup and connection to existing home network.
  • Operating system, software and hardware installation.
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Geek Squad and Best Buy.

In 2002, Geek Squad became part of Best Buy, and together we've provided trusted, expert service for millions of customers.

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More than just computers.

Geek Squad also sets up, installs, protects and repairs everything from major appliances to cell phones.

See all Geek Squad services ›
Geek Squad Agent icon

Strength in numbers.

You'll find Geek Squad in every Best Buy store, with more than 20,000 Agents across the country ready to help.

Getting help is easy.

Online and by phone.

Need something fixed ASAP? Have questions? Agents are available 24/7.

At a store.

Bring your product to a Best Buy store and speak with an Agent in person.

In your home.

We can set up your products, help you use them, and diagnose any issues.

See complete terms and conditions.

For customers who purchased a plan prior to 9/10/15, see previous plan details.

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Recycling made easy.

Recycle your used electronics and appliances at Best Buy.