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Geek Squad®24/7 Support.

Geek Squad Support

What do you get with your plan?

Watch a video and learn more about the benefits

24/7 Support.

If you need help, we're standing by.

  • Have trouble setting up your device? We'll help.
  • Have a virus? We'll remove it.
  • Device running slow? We'll fix it.
  • To keep your device running its best, we'll tune it up.
See complete features of 24/7 Support

Complete features.

  • Agents available around the clock.

    Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents.

  • Premium internet security software at no extra charge.

    Block viruses and spyware, and identify unsafe links and search results.

  • Unlimited virus removals.
  • Unlimited computer tune-ups.
  • Device setup and connection to existing home network.
  • Operating system, software and hardware installation.

See complete terms and conditions ›

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Getting help is easy.

Online and by phone.

Need something fixed ASAP? Have questions? Agents are available 24/7.

Chat with an Agent

or

Call 1-800-433-5778

Track Your Repair

At a store.

Bring your product to a Best Buy store and speak with an Agent in person.

Make a Reservation Find a Store

In your home.

We can set up your products, help you use them, and diagnose any issues.

Call 1-800-433-5778

Other helpful links.

Go to your Geek Squad account ›

Find replacement parts ›

Request iPad Express Replacement ›

Shop Computers and Tablets ›

See complete terms and conditions.

For customers who purchased a plan prior to 9/10/15, see previous plan details.

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Recycling made easy.

Recycle your used electronics and appliances at Best Buy.

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