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Geek Squad Support
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What Do You Get with Your Plan?

24/7 Support

If you need help, we're standing by.

  • Have trouble setting up your device? We'll help.
  • Have a virus? We'll remove it.
  • Device running slow? We'll fix it.
  • To keep your device running its best, we'll tune it up.
See complete features of 24/7 Support

Complete Features

  • Agents Available Around the Clock

    Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents.

  • Premium Internet Security Software at No Extra Charge

    Block viruses and spyware, and identify unsafe links and search results.

  • Unlimited Virus Removals
  • Unlimited Computer Tune-Ups
  • Device Setup and Connection to Existing Home Network
  • Operating System, Software and Hardware Installation

See complete terms and conditions.

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Geek Squad & Best Buy

In 2002, Geek Squad became part of Best Buy, and together we've provided trusted, expert service for millions of customers.

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More Than Just Computers

Geek Squad also sets up, installs, protects and repairs everything from major appliances to cell phones.

See all Geek Squad services ›
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Strength in Numbers

You'll find Geek Squad in every Best Buy store, with more than 20,000 Agents across the country ready to help.

Getting Help Is Easy

Question and answer icon Online & Phone

Need something fixed ASAP? Have questions? Agents are available 24/7.

In Store

Bring your product to a Best Buy store and speak with an Agent in person.

Home icon In Home

We can set up your products, help you use them, and diagnose any issues.

See complete terms and conditions.

For customers who purchased a plan prior to 9/10/15, see previous plan details.

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Recycling made easy.

Recycle your used electronics and appliances at Best Buy.