WE'VE GOT YOU COVERED
WELCOME TO GEEK SQUAD® PROTECT & SUPPORT
What Do You Get with Your Plan?
- 100% of parts and labor costs are covered. No hidden fees.
- If your original battery fails, we'll replace it.
- If your original hard drive fails, we'll repair it.
- Have trouble setting up your device? We'll help.
- Have a virus? Device running slow? We'll fix it.
- When you have questions, we're ready with answers.
You Get Hardware Protection
- 100% Parts and Labor Are Covered, No Hidden Fees1
- One-Time Battery Replacement
If the original rechargeable battery fails to hold a charge, we'll replace it.
- Repair of Normal Wear & Tear and Defects
We'll fix failures from dust, internal heat and humidity, as well as defects in materials and workmanship.
- Hard Drive Failure Coverage2
We'll cover the cost of repair if the hard drive fails through normal use.
- Repair of Power Surge Damage
- Repair of Bad Pixels3 and Screen Burn-In
You Get 24/7 Support
Agents Available Around the Clock
Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents.
- Unlimited Virus Removals
- Unlimited Computer Tune-Ups
- Device Setup and Connection to Existing Home Network
- Operating System, Software and Hardware Installation
See complete terms and conditions.
1. Parts and labor covered under manufacturer warranty are excluded from this Plan.
2. Data recovery is not included. Data recovery is available as a separate service.
3. Minimum of three malfunctioning pixels required for repair.
Geek Squad & Best Buy
In 2002, Geek Squad became part of Best Buy, and together we've provided trusted, expert service for millions of customers.
More Than Just Computers
Geek Squad also sets up, installs, protects and repairs everything from major appliances to cell phones.See all Geek Squad services ›
Strength in Numbers
You'll find Geek Squad in every Best Buy store, with more than 20,000 Agents across the country ready to help.
Getting Help Is Easy
Online & Phone
Need something fixed ASAP? Have questions? Agents are available 24/7.
Bring your product to a Best Buy store and speak with an Agent in person.
We can set up your products, help you use them, and diagnose any issues.