Cuisinart - Brew Central Brewer - Black/Silver

On Display at Sterling

Cuisinart DCC-1200 Brew Central Coffee Maker: This coffee maker brews up to 12 cups at once, and allows you to interrupt the brew cycle to pour a cup before your coffee is finished. The stylish retro aesthetic brings flare to your kitchen.

Coffee Maker Buying Guide
$66.99
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Overview

Ratings & Reviews


Overall Customer Rating:
93% of customers would recommend this product to a friend (565 out of 609)

Features


12-cup drip brewer offers 24-hour programming for coffee when you want it

Plus auto-off feature, programmable from 0 to 4 hours after the brew cycle has finished.

Sleek retro aesthetic

Brushed stainless-steel design and retro-style toggle switch complement stylish kitchens. Heating plate is scratch-resistant with black, nonstick coating.

Cleaning feature for easy maintenance

Senses and helps to remove calcium deposits which form over time on the metal parts of the coffee maker.

Easy-pour, no-drip carafe with ergonomic handle

Additional knuckle guard protects you from accidentally touching against the hot glass.

Brew Pause for enjoying coffee before brewing is complete

Ready tone signals the end of brewing with 5 beeps.

1- to 4-cup setting for perfect coffee in smaller batches

Double heats the water, making the smaller amount of coffee piping hot.

Reusable gold-tone filter

Eliminates the need to purchase paper filters.

Bonus accessories

Includes coffee scoop plus a charcoal water filter to eliminate chlorine, calcium, bad tastes and odors from tap water.


Customer rating

4.5
93%
would recommend to a friend

Pros

Cons

  • Rating: 5 out of 5 stars

    Cusinart DCC-1200 - Absolutely Love It!!

    Posted
    terster32

    I am picky about my coffee makers. I read reviews, debate, make a purchase and then sure enough... return it because it i didn't like it or something about it. This last time around, about 8 months ago, I went through 5 different units/makes/models until i came to this one. It was a toss up between this one and the next 2 model numbers above it. The first was a very slight upgrade with regard to water tank numbering being on the outside vs. inside of the tank and the other unit had an additional hot water dispenser. I thought that a neat feature until i realized that it would so rarely be used. Since the DCC-1200 was on sale, it won. Here are my impressions. This is a long read, but hopefully worth it. I find that this unit is a bit slow when making a pot of coffee. The owners manual said, and i paraphrase) that it takes 1 - 2 minutes per cup brewed. My experience is that it takes about 20 minutes for a pot. The good thing, it has a clock/timer so you can preset the night before. It also has an option to do brew 1-4 cups vs. a full pot. The warming burner has 3 levels: low, medium and hot. The hot is pretty hot and i'm pleased. Some don't like where you pour the water into the unit, top back and they don't like that the number of cups labeling, is inside the unit vs. showing from the outside. I find that there is plenty of room to pour the water into the unit without making a mess and since i filled the pot to transfer the water into the tank, i already know how much water is in the unit. So the fact that the number of cups numbering is inside the unit is fine for me. This unit comes with a gold cone filter. I found that I use it on a daily basis vs. paper filters. The clock on the unit is NOT backlit so you cannot see it in the dark. I wish that having a backlit on/off option were included but it's not. It's dark and you grow used to it. Using the "cleaning" function when the light comes on is a very slow process. Plan an hour if you use that function. This comes to the 1 thing i do not like about the unit. The cleaning feature lite, when it comes on, the unit probably needs cleaning. After that though, the machine has a hard time knowing that it's clean. Keep reading for details. The light came on about 2 weeks ago. Since then, i've cleaned the unit at least 10 times using vinegar, dip-ip, and 2 other cleaners i got off of Amazon, both made to clean commercial coffee makers. They work slick! Let me tell ya. But... my machine is clean! No more gunk has come out after the last 3 cleans, even when i use the machines cleaning cycle feature. I guarantee it's as clean now as it was when purchased. But the light still comes on, every other pot. It's a borderline annoyance but considering all the other PRO's of this unit, i can live with it. This unit looks nice, it works great and it makes a stellar cup of coffee. I would expect a machine of this calibre to be in the $150 range, not the $80 range. I'm a happy user of over 8 months and counting. There is currently no signs of failure other than maybe the machine thinks it needs cleaning even though it's clean. If/when this unit goes, without question... i would buy another. One more thing which varies from maker/machine to maker/machine... the coffee pot itself... it pours just fine. SOOO many now days are messy. They spill, drip and make a mess when simply pouring a cup of coffee. This one pours fine. In addtion, if you have a LARGE cup like i do and you pour too fast, it will truly come out fast, so be ready. It goes from the normal pour to turbo mode. LOL. SO be ready, for it can be very messy and it can burn you. What i mean by turbo is simply this... you're pouring a cup. You turn the pot too far, in order to make it pour faster and all of a sudden, is pours at 2x the rate. Because it comes out so much faster, it also changes the pouring arc and will likely miss your cup. Hence... the mess. One other negative... the "pause and server" or whatever it's called, works very poorly. You're supposed to be able to pull the pot out of the machine while it's brewing in order to pour a quick cup. Don't do it. Wait for it to finish because if you do, not only do you have less than 10 seconds or you'll have a true mess, but it's going to be somewhat messy regardless. This feature simply does not work well. But... on the positive, the bottom seems sealed and is easily cleaned. Just wait for it to cool. Ok... there's a lot here. I easily give this machine 5 stars but subtract 1 due to the cleaning light coming on and the pause and serve not working well. Oh yeah... i've read some reviews about people not liking the beep when the machine auto turns off. For me, it's a non issue. it's not overly loud and it's not invasive. One quick beep and done. Auto turn-off is 2 hrs, i do believe. So far, it's not an issue. I thought it might be when i first bought it but i found that it's not a problem for i wind up drinking it prior to it turning off. Hopefully this review will help some out there who are on the fence. Just remember... my disclaimer... what works for me may not necessarily work for others. Therefore, keep your receipt until you know for sure that it's a keeper. For me... i'd buy another just to put on the shelf for if/when the day comes that this machine breaks down.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    poor customer service, breach of warranty

    Posted
    dpcltd

    Cuisinart DCC-1200 Brew Central 12-Cup Programmable Coffeemaker, Black/Brushed Metal (Kitchen) Cuisinart’s customer service is either innocently or intentionally designed to fail and fail of its essential purpose: to provide service to the customer. Correspondents don’t read and respond to content; reply with form answers and are unresponsive and if you call customer service, the representatives have no access to the online correspondence and thus, fail in the essential purpose: to provide service. [from Cuisinart online representative: Please keep in mind the Customer Service Agent will not have access to your e-mail information. The hours of operation are 7 AM -11 PM EST Monday through Friday and 9 AM - 5:30 PM on Saturdays and Sundays, excluding major holidays.] I liked my coffeemaker until the pot cracked while sitting on the hotplate. I had used it 2 yrs but it has a 3 yr warranty. It is an expensive coffeemaker and I thought quality would follow the pricing, I was wrong. Then, I was "wronged" by customer service of Cuisinart with their failure to honor the 3 yr warranty. My coffeemaker unit was not out of warranty. The coffeemaker cost approximately twice the amount of competitive coffeemakers [$90 +]. I thought I was buying quality with the extra $$ paid; I was wrong. One other Cuisinart product I unfortunately bought, a coffee grinder, literally went up in smoke and I got the same prattle from Cuisinart: "your unit is out of warranty…" I complained and they sent me a new unit, under warranty. Cuisinart based "out of warranty" on my serial number, however, I have no way of knowing how long the end-seller had the unit in unsold stock. Cuisinart’s business practices are astonishingly bad and ill-conceived. My only choice is not to be their customer and influence as many others as I can - certainly impacting more than the twenty bucks at stake for a replacement carafe. The practices appear to be designed to avoid the warranty and warranties for a particular purpose along with the breach of the business ethic to practice sales and service with honesty and integrity. Online reviews of Cuisinart appear to rate Cuisinart 1.5 ratings out of 5; or a different site, 86% comments [163] were negative out of 186 online filings. David P., Esq.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    $hould be better for the $$, Design/Eng. issues

    Posted
    dlorah
    • My Best Buy Premier Silver MemberElite Plus Member

    We've had this brewer for about four years; it makes good tasting coffee. Overall it may be the best coffee maker we've ever had, however we have never spent this much money on one before. Pros: Nice looking style, brews quickly, has the control features we need. We like the wire basket filter feature to use in lieu paper filters for the medium ground coffee we buy, and one may use a paper filter for finer ground coffee if desired. Cons: Design & Hardware issues 1. The design of the pouring spout on the carafe is poor [no pun]; when filling the water reservoir using a carafe full of water, invariably one will dispense water onto the counter top as water dribbles down the front side of the carafe due to the improper design of the spout until the carafe is about half empty. 2. This unit should have a CMOS & battery to retain the controller settings (clock time, auto start time and other user settings) when power to the unit is interrupted due to a power outage or when the unit is unplugged for purposes of cleaning it according to the manufacturer's instructions. 3. A part of the hot water dispensing "nozzle" assembly under the lid broke off easily while cleaning the unit early on. It still brews coffee without it, but again, poor design. 4. After about a year or so of daily usage, the toggle-like "Retro-style flip switch" that turns the unit on or off started malfunctioning, and works intermittently. If manually brewing a pot of coffee, sometimes we have to bump it several times, sometimes it works. If using the switch to start the automatic (timed) brewing cycle, it may or may not start the brewing cycle. Regardless the brewing option, the unit may quit halfway through the brewing cycle and we have to flip the switch again until it stays on. Lousy hardware. 5. With the water reservoir at the rear of the unit and the "stairway to heaven" stepped water level indicator disappearing down into a hole, it is difficult to see how much water is in it without sufficient ambient light directly overhead. The unit comes with a 3 year limited warranty (plus shipping & handling you must pay both ways). We are remiss in not taking advantage of this opportunity; however, we would have had to go buy another coffee brewer until we received a replacement.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Unit broke within one year

    Posted
    Andrew
    • My Best Buy® MemberMember

    I have been a longtime proponent of Cuisinart. I must have had 4 of these coffee makers over the last ten years. When my last one bit the dust, I bought a new one, exact same model, last May, about 10 months ago. I was shocked to find that the unit had a problem so soon, so called Cuisinart Support. Lo and behold, they have a relatively new warranty, where you have to pay to get a new unit and you have to pay to send the old unit back. This is not what I have experienced before with Cuisinart. So, I have two complaints: 1) The Cuisinart quality control seems to be slipping - breaking in less than a year????? (Just recently, before this incident, I bought a toaster, and I have been disappointed with its quality.) The issue was related to hoses in the unit, which I have found recently as a common complaint, which is not fixable within the home. IMHO, they may want to consider doing a recall. 2) The Cuisinart support model is out of whack! They should go back to the way it was, but it looks like they are trying to gouge pennies from their loyal customers, while losing dollars in the future. Because of Cuisinart's previously superior customer service, and my perceived quality, I never looked any where else. I plan not to buy Cuisinart going forward.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Machine Likes to Turn Itself Off Whenever It Wants

    Posted
    Prplehaze
    • My Best Buy® Elite MemberElite Member

    I am somewhat picky about my coffee and consequently somehwat picky about my coffeemakers. I have had two previous versions of this model and was very pleased with both of them until they stopped working for whatever reason and needed to be replaced. I dont' remember exatly how long it had been for each, but it was not an unreasonable life span as I recall. So, when I needed a new machine I naturally went out and bought this one. I have had this machine for a little less than two years. In that time, it has performed reasonably well although there has been some problem with the coffee not being hot enough despite adjusting the settings. That however was a livable issue. Lately, for the last three months or so, the machine has decided to turn itself off whenever it feels like it. While programmed to turn off after two hours, it has turned itself off at times varying from the middle of the brewing cycle to five minutes after completion of the brewing cycle, to 30 minutes after to 75 minutes, well you get the idea. I have spoken with customer service several times and followed their advice to unplug the machine for an hour and them plug it back in and reset the timer. That fix lasted a week at the longest. I have given up and am now shopping for a replacement since I'm too frustrated and frankly too angry to keep dealing with this machine. The only reason it got three stars is my prior experience with how good it used to be. When working properly it's a great machine. It just has a mind of its own.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Replacing again.

    Posted
    Buyer1997

    Here is the real story about this coffee maker folks. I bought it for two reasons, the first being it's appearance and the second was the brand. I thought the $100 was a good investment in a quality brand. This is my second unit and I can tell you to run from this machine. For some reason the electronics only last about 7-8 months. What happens is the unit will not stay powered on. You start it and it will begin brewing then shut off after 20-30 seconds. At first it is only an occasional problem happening every 5th or 6th use. Eventually it will fail to stay on for more than a second or two. Just this morning I had to restart the machine 9 times for it to complete a 6 cup pot of coffee. I have had it. I can't believe I was foolish enough to by a second one of these, but I really thought it was a fluke that the first unit was so problematic. Now I have done some research on the internet and found that this is normal for this machine. I hope this review helps some of you from having to deal with this. Trust me, the people who have written positive reviews here have not had the coffee maker for long.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Started perfect & quickly ended badly

    Posted
    coffeeLovinMom

    I rarely write reviews. I only write this one after 2 years (2010-12) of dealing with my Cuisinart, both of them! When I first used this coffee maker - I was in love! Worth every $ I spent & I am not one who would have dropped $80 on a cpot 3 years ago. I have changed my ways - given the right maker, I might be willing to sell my husband to pay for it! But, it has to be consistent & this one isn't. Note- if the filter basket is not "clicked" into its spot - it will cause an overflow into the water well - coffee grounds & all. I assumed this is why my first pot started taking an hour to brew a pot. I cleaned it per instructions, repeatedly. Still, an hour. Called manufacturer & they were great about sending me a brand new machine (within first yr.). 2 months later, it started again. So, here I sit, 2 years & 2 coffee makers later & I am 50 min into my wait for a pot of coffee. I wanted this to be the best coffee maker ever...and it was for about a month or 2 but, with a repeat of bad behavior with the 2nd Cuisinart, I am inclined to say that it is not.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Everything I needed!

    Posted
    Shopper155

    Love it! We have had this coffee maker for about 2 months. This machine is programmable to auto start. As mentioned, the timer readout is not lighted and somewhat of a small readout, so if you change your start times often, this may be annoying. We don't change it, so it's not an issue. It brews 12 cups in about 10 minutes and you can brew small batches easily. You can also remove the pot and pour a cup while it's brewing - yeah!. Some pots drip onto the warmer when you do this. I have not seen that happen. There is an alarm that beeps when brewing is complete and an alarm that beeps when the warmer shuts off. The warmer stays on for a couple of hours - but you can shut that off. This also has a self cleaning feature, which I haven't used. There is a water filter that needs periodic replacement. I have't done that yet either, so I don't know if they are readily available or not. Basket filters are standard and easy to find at the grocery store, Target, etc. I think the coffee needed to brew is pretty standard. Cuisinart recommends 1 scoop per cup. We use less than that. There is a scoop included as well. We do drink more coffee now because it is very convenient to use this machine, but I am not complaining :)

    I would recommend this to a friend




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