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Curbside pickup

Curbside pickup.

Now available at most store locations. Contactless curbside pickup is fast, easy and free. Drive up, and we’ll bring your items to your car. Look for the “Use Curbside Pickup” option when ordering to determine whether it’s available in your area.


Introducing contactless curbside pickup.

Place your order online from your computer, tablet, phone or using the Best Buy app. Then, when you receive an email that your order is ready for pickup, use the Best Buy app for step-by-step instructions, or click on the email when you arrive at the store to pick up your order.

Step 1: Select curbside pickup.

Shop our site and add your selections to your cart. On the “Review and Place Your Order” screen, select “Use Curbside Pickup” and place your order. You’ll receive an email when your order is ready.

Step 2: Get ready. Get set. Go. 

Your confirmation email will include instructions on where to park and how to let us know you’ve arrived at the store. Make sure to bring your photo ID and the credit card you used for your order.

Step 3: Drive up. Get the goods. 

Let us know when you arrive, and we’ll bring your items to you. Just pop the trunk and you’re on your way. Curbside pickup is available for most items at participating stores. See your local store hours.

Friends and family pickup.

Our Store Pickup options are currently limited to curbside pickup only. Drive up to pick up your order yourself, or you may choose someone else to pick it up. Order online and simply tell us who will be picking up your items. Select this option during checkout to designate a family member, a friend or virtually anyone you’d like to pick up your order. You’ll be asked to provide the pickup person’s name, email address and phone number. They’ll need to show their ID and the order number during the curbside pickup process at the store. The friends and family pickup option excludes cell phones, activated devices, point-of-sale activated gift cards, CDs, digital and pre-owned games, Best Buy for Business products, and currently inactive products.

We’ll know when you arrive outside when you respond to the text, email or mobile app link you got after placing your order. Then, we’ll bring your items out to you. Just pop the trunk, and you’ll be on your way. Curbside pickup is available for most items at participating stores.