Data Backup or Transfer

With Data Backup or Transfer service, you can bring your devices to a Best Buy store and have a Geek Squad Agent transfer data from one device to another.*

You'll need to bring in both your old and new device, and you'll be without them until the transfer is complete. Please note that this is a drop-off service, so it will not be performed while you wait. A Geek Squad Agent will provide an estimated pickup date when you drop off your devices.

Make a reservation by choosing a store in our online scheduler or by calling 1-800-433-5778.

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    Overview

    Ratings & Reviews


    Overall Customer Rating:
    91% of customers would recommend this product to a friend (5812 out of 6449)

    Features


    Transferring your data

    We'll back up or transfer your data to one medium or device (including DVDs, NAS, hard drive, etc.). You will need to supply the backup device unless you opt for a cloud-based backup service.**

    Keeping it organized

    We will make sure the data maintains the same folder structure as the previous location. (For example, documents will go into the My Documents folder.)

    Finishing touches

    We'll install and configure included or built-in software for any external hard drive, and we'll help you set up a data backup schedule that fits your needs.

    *This service does not include network device setup or managing file names or tags.

    **Please note that this is a drop-off service, so it will not be performed while you wait. A Geek Squad Agent will provide an estimated pickup date when you drop off your devices.


    Customer rating

    4.4
    91%
    would recommend to a friend

    Pros

    Cons

    Most recent reviews

    See all customer reviews
    • Rating: 5 out of 5 stars

      Excellent service

      Posted
      AnneK
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      Our data transfer from old computers to new was expertly done and explained well. Thank you Geek Squad!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      The Geek Squad did a great job.

      Posted
      Poppi
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      All files were transferred. Great support in helping me with the transfer to the new computer. I would use them again

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      The Geeksquad is SO fast!

      Posted
      Emily
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      My laptop crashed and I had to get a new computer ASAP. The Geeksquad had my data transferred and my new computer to me the next day.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Geek Squad Support

      Posted
      HarryB
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      When laptop failed to boot and could not access any information stored, Geek Squad was able to recover, save and store data on separate storage device in order to allow access via a different laptop, to all stored data on the original defective laptop. The fix was extremely quick and process was efficient.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great Geek Squad service

      Posted
      Jerry
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I was very pleased with the services I received from the Geek Squad. I am especially pleased that they will be available for any device I own now for a year.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Quick and easy

      Posted
      Randy
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      Even though I have data backups, this is a quick and easy way to be up and running with a new laptop.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Working Good

      Posted
      HotRod
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      It took 2 attempts to get everything recovered and backup up correctly to new computer but that is a lot better than losing everything. It appears some of the issues were 'language' related, what I said was not what they understand and vice versa.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Great job!

      Posted
      Mikey
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      My old laptop froze, then went dark. I thought everything was lost. But somehow they managed to retrieve everything.

      I would recommend this to a friend


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