Main Content

Device Help & Simple Repair

Let a knowledgeable Geek Squad Agent help diagnose your device issue and provide solution recommendations.

Meet Total Tech Support, a membership supporting all the tech in your home
$99.99

Item Added.View List

Add to List

    No lists found. Create one today.
    Add Item
    Cardmember Offers
    Our experts recommend

    Item you're currently viewing

    Device Help & Simple Repair - Larger Front
    Device Help & Simple Repair
    • Item you're currently viewing
    • $49.99
    Offer disclaimer
    plus
    Subtotal:

    Overview

    Ratings & Reviews


    Overall Customer Rating:
    84% of customers would recommend this product to a friend (77 out of 92)

    Features


    Before we begin

    When we arrive at the site, we'll discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.

    Service includes:

    Diagnostics

    We'll diagnose 1 PC, Tablet or Mobile device to determine the problem.

    Recommendations

    We’ll provide solution recommendations and estimates, and let you know how to contact us for future support.


    *This service does not include moving or removing an existing computer system, data transfer or backup services, virus or spyware removal, hardware repairs, network setup or repairs.


    **Additional charges may be required for land travel beyond installation coverage areas. Service returns cannot be accepted after installation services are completed.


    Customer rating

    Rating 4.2 out of 5 stars with 92 reviews

    84%
    would recommend to a friend

    Pros

    Cons

    Most recent reviews

    See all customer reviews
    • Rating: 5 out of 5 stars

      Excelent Service

      Posted
      Kiwi
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      My Maytag dryer would not operate. Technicians called and arrived earlier than appointment time (appreciated). After a few minutes elapsed, the solution was determined, my dryer was fixed and I thanked them for their exceptional service.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Super Service

      Posted
      Bill
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      The fellow who came to the house was an expert and had my problem fixed in a short period of time. Polite, courteous and professional.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Every novice needs help sometimes

      Posted
      Barb
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Feel more empowered with this service in place at a reasonable rate

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      everything is great

      Posted
      Lvell
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      they are great and very respectable and very knolwage

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great service

      Posted
      DillyDilly
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      My needs were met, and my situation was accurately evaluated. Very knowledgeable

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Excellent on-site diagnostic service

      Posted
      1hapygrdner
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Couldn't ask for a better on-site diagnostic service. I have no complaints. Wish I knew 1/4 of what the agent does. The on-site agent for this are a is amazing.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      computer

      Posted
      Buzz72
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      He got my computer working again, he did a great job & I was so happy.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great!

      Posted
      lewwarren
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I really liked the demeanor of the agent and his knowledge of what he was doing.

      I would recommend this to a friend


    Product images, including color, may differ from actual product appearance.