Experience the pinnacle of ice-making innovation with the all-new GE Profile Opal 2.0 Ultra Nugget Ice Maker. Designed to redefine what premium means, the Opal Ultra combines cutting-edge technology, superior materials, and thoughtful features to deliver an unparalleled ice-making experience. This new advanced icemaker comes with a scale-inhibiting filter, metal scoop, scoop storage and new enhanced finishes.
Q: does this machine required to be next to a water supply or does the side bin provides the water?
A: The Opal does not have a waterline hookup, so refilling the side tank provides the water for the ice making process.
A: Do a HEAVY descale. Instead of running a cleaning cylce and letting it sit with the descale solution, let it sit for 2-3 days, then FLUSH the crap out of it. Mine started making a horrible squealing noise and made half melted "mush" ice. I did a heavy descale and the amount of stuff that came out was gross. Try that and see if it works, because after i did that, itd back to making perfect ice with no weird noises like it was on day 1. Picture added was taken 3 days after doing the heavy descale.
A: FIRST MAKE SURE THE HOSES ARE NOT CRIMPED. THEN PICK UP WATER TANK FROM SIDE FLIP IT OVER AND PUT BACK IN PLACE. hOPE THIS WORKS
A: At the start of ice making, the Opal will flush the system with water for approximately 5 minutes. You may see or hear water running during this process - this is normal. If the Opal seems loud during this process, it may need more water. If you continue to have concerns, please contact Opal Support by calling 1-866-907-6718 for further assistance.
Q: My cleaning light stays on and won't go off. Only had it a month and it shouldn't need cleaning
A: We recommend trying an electronic reset, which can be done by unplugging the power cord for 2-3 hours, then plugging it back in. If the cleaning light doesn't go away, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
A: Not sure but most likely no
A: The cleaning issue can be fixed by using a tap filter (e.g. Brita) or a countertop RO filtration system. Once I started doing that, no more constant descaling or cleaning. The leak might be due to a hose plugged up from scale.