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Geek Squad Protection

Geek Squad

Geek Squad® Protection

We'll be here for you if something goes wrong

Don't forget to protect your new product. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.

Why choose Geek Squad Protection?

  • Geek Squad Agents are available by phone, in store, in home and 24/7 online.
  • We have the expertise to repair thousands of products.
  • We'll come to your home to repair TVs 42" and larger and major appliances.
  • We offer a workmanship guarantee on all repairs.
  • You can transfer your Plan when you sell or give someone your covered product.
Best Buy Totaltech

Easily protect your new purchases

If you want protection automatically added to your purchases, consider joining My Best Buy Total™. With an active membership, up to 24 months of either Best Buy Protection or AppleCare+ will be added to almost all new Best Buy purchases.
Exclusions, terms and conditions apply.
Learn More

Getting help is easy with Geek Squad Protection

Need to make a claim under Geek Squad Protection? Get started online or chat with an Agent
Need to make a claim under your original warranty? Learn how to contact your manufacturer

During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge).

If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any qualified repairs.

Disclosures

When choosing Best Buy, your product will be delivered, installed or repaired by either Geek Squad or one of our authorized service partners. We require our service partners to conduct a background check on any person they hire to enter your home.

Certain exclusions apply. See the terms and conditions for a complete description of your plan's benefits, limits and exclusions. Federal Warranty Service Corporation is the Obligor and Administrator of this Plan in all states except in Florida, where the Obligor and Administrator is United Service Protection, Inc., and in Oklahoma, where the Obligor and Administrator is Assurant Service Protection, Inc. These companies operate under the trade name Assurant. Parts and coverage available under the manufacturer's warranty are not covered by the Plan during the manufacturer’s warranty period.

*For some appliance products, we have limited access to replacement parts. Due to these complexities, we will skip any repair efforts and replace or reimburse you for your broken item. Brands include but are not limited to Viking, Wolf, Thermador, Sub-Zero, Miele and JennAir.

**Replacement products and parts may be new or refurbished which meet the manufacturer's specifications, or in the form of a store credit, gift card or check in an amount not to exceed the original purchase price of your Covered Product, including taxes, to use toward the purchase of a Comparable Replacement.

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