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Downloading Digital Content

Downloading Software, Games and Add-Ons

Hundreds of software and game titles are available for download on Any digital downloads you purchase are stored securely in the Digital Library in your account, so you can access and download them whenever you want.

For details and FAQs, see How It Works: Digital Downloads.

Problems Downloading?

If you have any questions about downloading your digital product, first contact the digital vendor for online support.

Digital products can be downloaded only in the United States.

Online Digital Download Orders
  • Pre-orders for digital PC games cannot be canceled within seven days of release.
  • All digital products are nonreturnable and nonexchangeable.
My Best Buy® Points

All digital purchases are eligible for My Best Buy points.

My Best Buy Gamers Club members are eligible for bonus points for digital games and add-ons.

Learn more about My Best Buy ›

Geek Squad® Services

Many Geek Squad services, both in store and online, are available for purchase on with redemption via an e-mailed code. If you have not received your code, or need to cancel or reschedule service, call Best Buy customer service at 1-888-BEST BUY (1-888-237-8289).


Help Center.

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