Downloading Digital Content
Hundreds of software and game titles are available for download on BestBuy.com. Any digital downloads you purchase are stored securely in the Digital Library in your BestBuy.com account, so you can access and download them whenever you want.
For details and FAQs, see How It Works: Digital Downloads.
If you received your code or found your code in the digital library and you have questions about how to activate the code, first contact the digital vendor for online support.
Digital products can be downloaded only in the United States.
- All digital products are nonreturnable and nonexchangeable.
- Pre-orders for digital PC games cannot be canceled within seven days of release.
All digital purchases are eligible for My Best Buy points when using the My Best Buy® Credit Card.
Learn more about the My Best Buy® Credit Card
Many Geek Squad services, both in store and online, are available for purchase on BestBuy.com with redemption via an e-mailed code. If you have not received your code, or need to cancel or reschedule service, call Best Buy customer service at 1-888-BEST BUY (1-888-237-8289).

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