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Receipts for Best Buy Purchases

For online orders with your Best Buy account:

You can find receipts and gift receipts online if you’re a member of the My Best Buy® program and your membership ID is linked to your BestBuy.com account.

  1. Sign in to see your orders and purchases
  2. Find your order and select “See details & receipt”
  3. Choose “Print receipt” or “Print gift receipt”

For online guest purchases:

If you make a purchase online and check out as a guest, you can check your order status to find your receipt. You’ll need to provide your order number, last name and phone number.

For in-store credit card purchases and My Best Buy® members:

To get a copy of a receipt for a completed purchase, visit the customer service counter at any Best Buy store.

  • If you paid by credit card, bring the credit card you used for the purchase. We’ll look up your receipt with your credit card.
  • If you are a My Best Buy® member, we can look up your receipt by phone number, email address, or My Best Buy® member ID.

Unfortunately we cannot retrieve receipt copies for purchases paid in cash or check if you are not a My Best Buy® member, or for purchases made more than ten years ago.

You can also call 1-888-BEST BUY (1-888-237-8289) to request a copy of your store receipt.

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