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Receipts for Best Buy Purchases

For online orders with your Best Buy account:

You can find receipts and gift receipts online if you’re a member of the My Best Buy® program and your membership ID is linked to your account.

  1. Sign in to see your orders and purchases
  2. Find your order and select “See details & receipt”
  3. Choose “Print receipt” or “Print gift receipt”

For in-store credit card purchases and My Best Buy® members:

To get a copy of a receipt for a completed purchase, visit the customer service counter at any Best Buy store.

  • If you paid by credit card, bring the credit card you used for the purchase. We’ll look up your receipt with your credit card.
  • If you are a My Best Buy® member, we can look up your receipt by phone number, email address, or My Best Buy® member ID.

Unfortunately we cannot retrieve receipt copies for purchases paid in cash or check if you are not a My Best Buy® member, or for purchases made more than ten years ago.

You can also call 1-888-BEST BUY (1-888-237-8289) to request a copy of your store receipt.

For online guest purchases:

If you make a purchase online and check out as a guest, you can check your order status to find your receipt. You’ll need to provide your order number, last name and phone number.

Help Center.

Find answers to commonly asked questions about orders, product information, returns and more.