Shipping a Gift
When shipping a gift purchased from Best Buy to your recipient, you have the option to add a personalized message to your order during Checkout. This message will appear in an email sent to the gift recipient once we deliver the item. Your name will appear in the “From” field of the email. Don’t worry, emailing a gift message will not place the recipient on any email marketing lists, and the price of the gift will not be revealed. Once you’ve submitted a gift message, the only way to cancel the gift message email is to cancel the order. Gift messaging is not currently available for Marketplace Products.
Gifts for Store Pickup
You can request a gift receipt during Checkout for your Store Pickup order. If you request a gift receipt, the person who picks up the order will receive it at the store, whether it’s you or your designated pickup person. The gift receipt does not show the cost of items but can be used for returns.
To add a gift receipt:
- Click the “Add a gift receipt” hyperlink located within your Order Summary
- Check the “Include a gift receipt for this item” box
Gifts Purchased in Store
At the register, ask the cashier for a gift receipt. The gift receipt does not show the cost of items but can be used for returns.
To add a gift message:
- Click the “Send a gift message” hyperlink located within your Order Summary
- Check the “Send a gift message for this item” box
- Enter your recipient’s email address and write a personalized message
