
Built for everyday life, this laptop combines dependable Intel processing performance with Microsoft Copilot AI assistance to help you work smarter and find answers faster. During conference calls, you're in control, with a one-touch camera shutter and mic mute.
Q: Can you use a mouse instead of touch screen?
A: Yes usb mouse are compatible.
Q: Does the lap top comes with word and excel
A: No. You need to have a Microsoft Office 365 subscription. But if you already have a subscription, you can just add this laptop to it.
Q: how long does the battery last
A: It depends, but it seems to last 4–6 hours with moderate use (doing schoolwork, checking emails, paying bills, socials, etc.). If I'm listening to music or watching videos a bit more often, then it doesn't last quite that long. When I'm playing games, like Minecraft, it will only last 2–3 hours.
Q: Can you add more ram? Can additional ssd storage be added either ssd or other?
A: According to the Maintenance Guide at the HP website, this model system will have 2 internal DDR4-3200 memory slots but only supports 16GB, 12GB, or 8GB configuration TOTAL. It ships as 16GB with 1 module installed, but would run faster in dual channel mode with 2x 8GB modules instead. Unfortunately (as is the case with all modern laptops) changing RAM requires a significant disassembly of the case down to motherboard level. I have a recent similar HP system and highly recommend it.
Q: Is the case aluminum or plastic?
A: HP uses plastic for cases in this line of economy priced laptops. Fortunately I think their hinge covers are far more substantial and durable than other brands. I have a very similar HP and highly recommend it.
Q: does it come with windows 11
A: Yes
Q: Does this laptop come with Microsoft Office?
A: No, you will have to buy it separately but if you do buy the laptop and the Microsoft 365 personal they take $10 off from the original price.

Built for everyday life, this laptop combines dependable Intel processing performance with Microsoft Copilot AI assistance to help you work smarter and find answers faster. During conference calls, you're in control, with a one-touch camera shutter and mic mute.

Power to do what matters most. The reliable processing power of an Intel processor, plus ample storage, powerful graphics and design with recycled materials, give you the power and capacity to do more.

Make your day easier with a laptop you can rely on. Featuring an intuitive touchscreen display and a Copilot key for AI assistance to give you quick access to relevant answers for all your questions, and intelligent assistance to help you take on any challenge. A camera shutter and mic mute key let you connect on your terms. AI Noise reduction in the dual array microphones ensures virtual collaboration goes smoothly.

Power to do what matters most. The reliable processing power of an Intel processor, plus ample storage, powerful graphics and design with recycled materials, give you the power and capacity to do more.
| Pros for HP - 15.6" Full HD Touch-Screen Laptop - Intel Core i5 1334U 2023 - 16GB Memory - 512GB SSD - Natural Silver | |||
|---|---|---|---|
| Overall Performance, Ease of Use, Speed, Touchscreen, Battery Life | Overall Performance, Touchscreen, Processor Speed, Portability, Screen Size | Overall Performance, Ease of Use, Speed, Touchscreen, Battery Life | Overall Performance, Touchscreen, Speed, Ease of Use, Battery Life |
| Cons for HP - 15.6" Full HD Touch-Screen Laptop - Intel Core i5 1334U 2023 - 16GB Memory - 512GB SSD - Natural Silver | |||
| Heat Dissipation | Battery Life, Overheating, Connectivity, Port Selection | There were no cons for this product— | Heat Dissipation, Storage Capacity |
Customers praise the 15.6" Full HD Touch-Screen Laptop for its overall performance and portability, noting its smooth operation and ease of setup. The touchscreen and processor speed are also appreciated. Some customers have noted that the laptop tends to run hot.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I love this HP laptop! It was very affordable and performs better than I expected. It’s fast, easy to use, and perfect for work and daily tasks. Great quality for a great price—highly recommend.
PriscillaM Posted
I recently bought an HP laptop at Best Buy and the whole experience was great. The staff helped me find the right model for my needs and explained everything clearly. The laptop runs fast, has a clean display, and handles all my daily tasks without any issues. Setup was easy, and so far the performance has been smooth. Overall, I’m very happy with my purchase and would definitely recommend Best Buy for anyone looking for a reliable laptop and good customer service.
LuisC Posted
Love this laptop! Set up was a breeze and it runs so smoothly. The design is beautiful!
Pamela Posted