HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane – NVIDIA GeForce MX330 - Natural Silver

This laptop is a BEAST! The hitch isn't a deal-breaker but it does interfere with the reason I chose this model. It's everything I wanted with an empty HDD bay so I can install my own personal hard drive. When I tried to do so, the internal SATA connector was missing. After a lot of due diligence, I was informed by HP that this model doesn't come with this, otherwise, normal part. I was even told that this part isn't included in the $1349.99 price tag! Really? Something that's normally inside all computers (nowadays) isn't included in a premium product? HP dropped the ball on this one. As of this review, I have yet to find the part that works. They are out there but the 1 I tried didn't work. I'm still looking for it though. That said, this laptop is nothing short of amazing for power & performance if you aren't looking to install your own hard drive. I've included pics of the missing part.

Love this laptop! I am on disability and have to be doing something rather than just watch TV. That said, I'm on my laptop pretty much all day every day. The screen is huge and in high definition. It was very easy to retrieve my files, contacts, etc. from "the cloud." I'm not sure I would recommend this laptop if you're on the go with it as its size may be a bit much. But as at-home laptop you can't go wrong. I did compare Apple products in the same price range and other than the coolness factor (I'm 59 and don't give a crap about that) and this laptop gives you so much more bang for your buck. I really like the biometric signin (fingerprint). I highly recommend it. Oh, the people that assisted me at Best Buy were great; patient, knowledgable and friendly.

I have had this laptop for one day and I am so far loving it. I always love a larger display and this screen seems massive and I just can't stop staring at it. Can't say much long term but HP is usually my go-to for personal laptops so I have high hopes for this device.

I was hesitant to replace my laptop that I've had for 8 years but I am so pleased that I purchased a new HP Envy. First things first; the online application process to build the computer was very easy and had many options in which to choose. The selections have explanations and allow you to compare different options as well. The application alerted when you could bundle two or more item and save. Shipping was quick and able to pick up the items at the store after arrival. Secondly, the computer is awesome and came with everything I needed. The touch screen takes a little getting used to but it is great to be able to sign documents on the go. This computer is sleek and easy to operate. Lastly, I would recommend anyone seeking a new or refurbished product to try the online process. HP has some great products and teamed with Geek Squad services, you can't go wrong. The staff in the Texarkana store are friendly, respectful, professional and go out of their way to ensure you have the best service. The computer technicians are very helpful and can be reached by phone during the day and professional services after hours. Thanks for the great service. Pros: dependable product, in house service, outstanding customer service, great deals

I gave this laptop 3 stars. The laptop is fine but the charger pack I have problem with. When my grand daughters play Roblox, the Charger pack gets really HOT. I would have to unplug it until it cools down. Very annoying! Any suggestions on what to do?

I love it!! It’s my first one and I truly love it. The picture is great. The touch screen!

This HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane – NVIDIA GeForce MX330 - Natural Silver is exceptionally outstanding for any task you want to accomplish. I highly recommend anyone out there looking for a HP PC Laptop to purchase, this one is for you, just look a the specs, the reviews, and price trust me you want be disappointed it will outperform your expectations. I absolutely love it, its really fast when searching the web, downloading, and much more. Buy it do not hesitate to purchase this laptop these want last, makes a great present for any occasion they will thank you for it. Highly Recommended!

I've been researching computers for almost 2 weeks now and I have kept coming back to add this to my cart but didn't pull the trigger. I am very happy with this purchase. The screen is very clear and bright, its very fast and has a beautiful upscale design. This isn't the computer to be laying in bed working.... but that may be a good thing:)