Insignia™ - 21.0 Cu. Ft. Upright Convertible Freezer/Refrigerator - White
User rating, 4.7 out of 5 stars with 739 reviews.
4.7(739 Reviews)- 192 Answered Questions
Our trained agents are available to help 7 days a week to help support your purchase. Learn more ˃
Capacity:
The membership you and your tech deserve.
Shipping
Special Offers
Cardmember Offers

carousel
Description
Features
Convertible design
Freeze or refrigerate your food in this Insignia upright freezer simply by changing the temperature settings on the clear and convenient LCD display.
21.0 cu. ft. capacity
Offers plenty of storage space for frozen meals, meats, ice cream and more.
Keep your food organized and easy to find
4 glass shelves and 2 plastic drawers make it easy to keep frozen foods handy.
Touch sensitive controls with digital display
Enable easy adjustments.
Door-open alarm
To reduce the risk of temperature loss.
Fast Freeze
Delivers fast cooling to keep food fresh.
Interior light
Increases visibility so you can quickly find what you're looking for.
What's Included
- Insignia™ 21.0 Cu. Ft. Upright Convertible Freezer/Refrigerator
Energy Ratings
Manuals & Guides
- Product Datasheet/Brochure
- Quick Start Guide (PDF)
- User Manual (PDF)
- Warranty Manual
Q: QuestionBought Insignia 21 Cu.Ft upright freezer. Next day l opened its door & closed it, right-away I tried to open the door again, door was locked & would not open. Had to wait over 30 seconds to open it. Anyone seen this 30 Sec lock issue? About to return it.
Asked by Al.
- A:Answer When opening the door, outside air replaces the cold air inside which is now falling out at the bottom ( remember cold air is heavier and flows out bottom cavity when you open door ). When you close the door back, it starts cooling that newly warmer air that came in and this causes a STRONG Suction on the door if it has good seals ( cold air condenses - hot air expands ). Once that air is cooled down inside, the door will open easily. I DO NOT RECOMMEND this because it can slightly deform the thinner doors I see on units nowadays, but For those that don't believe me, grab your door on the top corner above handle side and pull. This will break the tight seal from that corner instead of the whole length of the door....or just wait 30 seconds or so to re=open. Listen closely, when you close the door after its been open a minute or so ( hotter outside, faster it does this ) and you will hear a low swooshing sound by door / seal as it is cooling that air that just got in. My son had the same problem and thought it was locking by itself. After checking the lock mechanism and trying it myself, I realized what he was experiencing was just a good door seal and the issue explained above. I explained it to him and now he understands. We should all teach each other what we know.
Answered by ApplianceTechAndMore
Q: QuestionDid anyone see that Insignia/Best Buy has made an amazing product that defies physics? How do you put 21 cubic feet of freezer space inside 30.2x12.9x11.4 inches? Nobody at Insignia nor BB caught this & now it's published as sloppy fact.
Asked by Jack.
- A:Answer Hi Jack. Thanks for the head's up. The dimensions of the freezer are of course different (79.33 inches tall, 34.84 inches wide and 30.51 inches deep). We are working with the website design team on correcting them. Charles V. - Insignia Support https://www.insigniaproducts.com/contact-us
Answered by InsigniaCustomerSupport
Q: QuestionHow can it set as a refrigerator only?
Asked by Pechthalt.
- A:Answer Inside is one large space with shelves and drawers on the bottom. You just raise the temperature it is set at to use as a refrigerator. Love mine. Bought two more for my office.
Answered by 4homework
Q: QuestionIs the 21 cu ft model frost free? The other sizes state frost free in the description.
Asked by Anonymous.
- A:Answer Yes. We got the 21 CF model and its Frost Free. All 3 sizes come with the same instruction/owners manual...so they are truly identical in operation.
Answered by DSJ93
Q: QuestionWill this freezer work in my garage in the winter when the temp can be as low as 25 degrees, most seem to only work at 40F or above? thanks
Asked by SCresident.
- A:Answer The advertisement for this freezer states that it is made to work in a garage. I just bought one and have had it for about a month now. Totally pleased with it. I put it in my garage and I live in the South so it gets hot. The freezer cooled with in 3 hours and was ready for food items. It makes no noise at all and has lots of room. Very glad I got it. Hope this helps. Michael
Answered by Michael
Q: QuestionAre the shelves adjustable?
Asked by SamB.
- A:Answer No, it is not adjustable
Answered by CommunityAnswer
Q: QuestionCan doors be switched from left to right. I bought two that open right to left. Want to change from right to left.
Asked by KLAGES.
- A:Answer Hi. I truly appreciate you sharing your inquiry with us. This Freezer/Refrigerator does not have a switch feature. The door opens only to the right side. Alexander G. - Insignia Support
Answered by InsigniaCustomerSupport
Q: QuestionThere is a feature I read in the manual that is troubling to me. It says that if there is a loss of power, the freezer will shut off. Is this true? We will occasionally get a power loss for a few minutes, then back on. Anyone experience this?
Asked by OrchestraMom.
- A:Answer Well.....If there is no power to energize the unit it will shut off as it needs power to run. As long as the unit stays closed and isn’t over filled it should seal properly when closed and retain the cold. We had a planned power outage for 8 hours to upgrade services and ours is in the garage. Not only did the app on my phone notify me of the outage when the freezer lost power it told me when it kicked back on again and the internal temp. When power kicked back on there was no temperature change in the freezer as it was kept closed the entire time. I think you’ll be fine as long as you don’t open it for extended periods of time with no power.
Answered by CRGVR