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LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel

The latest technology in a seamless design. Use every inch of this LG refrigerator and fit more food for parties, holidays, or everyday storage. The counter-depth design gives you more room in the kitchen and provides a built-in, custom look youll love. Plus, you can adjust the temperature to freeze, defrost, or chill in the CustomChill ® Drawer.

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    Color:
    Stainless steel
    • Black stainless steel
    • Stainless steel

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    Key Specs

    • Product Height
      70.25 inches
    • Product Width
      35.75 inches
    • Height To Top Of Refrigerator (Without Hinges)
      68.875 inches
    • Height To Top Of Door Hinge
      70.25 inches
    • Depth Without Handle
      29.625 inches
    • Depth With Handle
      32.125 inches
    • Refrigerator Style
      French Door
    • Ice Maker
      Yes
    • Lighting Type
      LED
    • Color Finish
      Stainless steel
    • App Compatible
      No
    32.125"
    LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel - Front_Standard
    35.75"
    (Doors closed)
    70.25"

    Overview

    What's Included


    • LG 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water
    • Owner's manual

    Ratings & Reviews


    Overall Customer Rating:
    92% of customers would recommend this product to a friend (285 out of 310)

    Features


    Large Capacity, 23 cu ft.

    Great size in a feature-packed refrigerator.

    Counter Depth

    Create seamless, built-in look with this counter-depth refrigerator.

    CustomChill™ Drawer

    Adapts to your needs by giving you additional refrigerator or soft freezer space when you most need it.

    Slim SpacePlus® Ice System

    The LG Slim SpacePlus® Ice System provides the most shelf space.

    EasyReach™ Bins

    Slide back the clear covers of these handy storage compartments…and dig in!

    Smart Cooling Plus® System

    Smart Cooling Plus® is designed to monitor and maintain conditions to help keep food fresh.

    Fresh Air Filter

    Cleaner, fresher air thanks to the Fresh Air Filter.

    3-Tier Organization™ Freezer

    Keep your freezer organized with the 3-Tier Organization™ Freezer system.

    ENERGY STAR® Qualified

    Save money and energy with this ENERGY STAR® qualified LG refrigerator that exceeds energy standards.

    Tall Ice & Water Dispenser®

    Finally, an ice & water dispenser that can accommodate just about any container.

    SmartDiagnosis™

    Troubleshoot quickly and efficiently with SmartDiagnosis™.


    Customer rating

    Rating 4.5 out of 5 stars with 310 reviews

    92%
    would recommend to a friend

    Pros

    Cons

    Most relevant reviews

    See all customer reviews
    • Rating: 1 out of 5 stars

      Would give it less than 1 if possible...

      Posted
      donna
      • My Best Buy® MemberMember

      Bought the entire Black Stainless kitchen suite on 7/25/15. Had Best Buy install (which was fantastic). Looks fabulous - everything was great. Then, I felt so cool and sophisticated with my snazzy new kitchen appliances. On November 25, 2016 (day after Thanksgiving), fridge died. Lost everything. Called Best Buy and was told that since I did not buy an extended warranty (remember, this was a $3,600 top of the line LG fridge), Best Buy could neither repair nor recommend a third-party service. So, I contacted AE Home Services (Sears) and AE Factory Service came the following week to diagnose ($99). Because I had unplugged the fridge while cleaning out $1,000 worth of spoiled food, the tech had to return the next day (no one told me that the fridge has to be plugged in for 24 hours to diagnose a problem). Guy comes back and says it's the compressor. Orders the part and tells us installation is scheduled for 12/19/16. Tech returns on 12/19 puts in a new compressor and drier filter. Tells us to wait 24 hours for the fridge to fully cool down. We wait 2 days - nothing is cold. Chilled fridge but not cold. Freezers not cold at all - even warmer than the fridge box. Call AE Service, next available date for a diagnosis is January 4, 2017. They remind us that this is just the diagnostic visit - that if a part is needed it will be even longer before the fridge is fixed. I call AE service headquarters. No help. We visit Best Buy and speak with the manager to see if we can make an exchange. No "lemon" policy at Best Buy. We must deal with LG. We've called over 12 people... have been transferred literally all over the place between LG and AE. LG referred us to certified service repair people in Louisville KY. One number's voicemail was full - unable to leave a message. The other number was for a television and radio repair only business. We called LG customer service and asked to speak to a supervisor. They are all off on Friday 12/23 through Tuesday 12/27 for the Christmas holidays. We called AE again and spoke with: Heidi, Devon, Lisa, Desiree', and someone I forgot to ask their name. Were told to call every day and ask if there was a cancellation that day. Seriously. They actually told us to call every day and ask for a date. We called the repair guy "Ron" who supposedly fixed the fridge on 12/19 and were told he is going out of town for a week, but he told his manager about it - but there was nothing available before 1/4/17 for a diagnosis. People... this is a beautiful machine... it looks elegant with the dishwasher, stove, and microwave. It's truly lovely. It just doesn't keep your food cold or froze. So, it you want the most expensive cooler available ($3,600) by all means buy one today! However, it would be cheaper to buy a Yeti (oh, yeah... I forgot to mention that we had to buy two Yeti coolers on Thanksgiving weekend just to keep the basics in the house - those were $399 each). A nice NON-certified repair man explained to my husband how to fill the fridge with dry ice to help us get through until January... Seriously? I have to buy dry ice to have food in the house? This particular LG French Door Black Stainless refrigerator is a LEMON. If you buy one, I wish you the patience of a saint and have this advice: BUY THE WARRANTY. This should be a crime - to require a warranty for a top of the line appliance - but BUYER BEWARE. Without one, you're toting bags of ice for months. Thanksgiving weekend through Christmas and New Years... NO REFRIGERATOR. I keep telling myself this country was built by people who traveled across it in covered wagons and no snazzy looking appliances - I just didn't expect to spend THOUSANDS of dollars on LG appliances and have the "roughing it, camping out" experience through the holidays.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Great fridge, awesome color

      Posted
      Matthew
      • My Best Buy® Elite Plus MemberElite Plus Member

      We have only owned this fridge for a few days at this point. If we experience problems in the future with it I will post any updates here. For a counter depth fridge it feels spacious. We are able to fit most of our food, drinks, frozen items with some room to spare. The chill drawer is nice for storing drinks, wine, or deli meats & cheese. It adds some convenience in being able to access theses items without having to open the fridge, and I do like being able to keep that drawer colder than the main fridge unit for extra cold drinks. I imagine this would be good for children who can't reach up into the fridge easily to grab drinks or snacks. My only complaint with space is the height between the shelves prevents you from storing tall items, they will need to go in the shelves on the doors. The shelves are adjustable in height which would solve that problem. The color is beautiful. It's a very polished dark stainless steel. We have a white/gray kitchen that it matches very nicely with. Originally I was worried it would not match very well with normal stainless steel appliances but that is not the case, it's a real eye catcher and stands well on its own in our kitchen. The unit is very quiet in our home, we cannot hear it running normally. When installing, there is a cap/sticker on the water filter that needs to be removed before you can get water / ice. Photos attached to show color.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Solid fridge

      Posted
      Jason
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Let me start by saying that I'm not one of those reviewers that gets paid to say things. I'm a dad of 2 kids, we have kid food and lots of leftovers all the time in our fridge. We bought this fridge in early May 2018, so it's been about 90ish days. Here are my thoughts: The Good: -Fridge cools flawlessly, no issues (mechanically speaking) of any kind -I like the "beeping" door open warning because we have kids and well, they leave the fridge and freezer open every freakin time and this keeps us from losing food -The little compartments at the floor of the fridge (with sliding doors) are great for snacks and easy to grab items -Doors are solid, have storage for large items like milk, wine, etc. -Ice bin is easy to get to, which is a big deal if you need to get a lot of ice quickly. -Counter-depth looks solid and more aesthetic than standard depth fridge. Wife approves of that look for sure. -The double drawers really come in handy for lunchmeats, and things you get to often w/o having to open doors. I'm lazy. The Bad: -Because it's counter depth, you do lose a good bit of storage. For example, because of those little sliding snack holders at the bottom, the shelves are not very deep... only like 12" or so. If you have a ton of food, it can be hard. Putting a large pizza box, for example, is nearly impossible. -Ice plus mode doesn't seem to really increase the ice output. We've only tried it 2x, but didn't really see a huge difference. This was a big deal at parties where ice was in short supply. -The shelves that are in the door where the ice bin is located, those are kinda hilarious. They hold hot sauce, maybe some thin condiments and nothing more. -Stainless steel (our model) shows prints like every other fridge. They bragged that it wouldn't, but alas, kids will prove them wrong every time. -The freezer drawers can be a bit annoying sometimes if your freezer is packed. I think this is the case with every style though, we should probably not pack it so full I guess. Overall, I would highly recommend this fridge to anyone. It's solid and does the job. I wish it had more space, but the counter-depth makes that hard. Given the cost of a fridge these days ($2k-$4k), I feel this is better than most models I've tested and seen.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      DO NOT BUY THIS LG - BEST BUY STOP SELLING IT!!

      Posted
      TEL78613

      ***DO NOT BUY any of these LG models with the Linear Inverter or any LG refrigerator*** There are numerous CLASS ACTION lawsuits and LG is very aware of the issues. So much that they will ship you the parts and give you a nominal amount for labor (which nowhere near covers the labor). If you read the reviews out on the web, you will see that the linear compressor and the closed system is an ongoing issue. **According to the LG refrigerator class action lawsuit, the compressor failure may be caused by a failure in the ice maker and/or fan.** https://topclassactions.com/lawsuit-settlements/lawsuit-news/816719-lg-class-action-says-compressor-defect-causes-refrigerator-failure/ I bought this model in May 2016 and it has now stopped working in July 2018 -2yrs for a $3000 appliance. If you buy this $3000 piece of junk - you are a sucker just like me! ..you better buy the extended extended extended warranty!! I actually called the appliance repairman that I have used over the years and he told me that he gets 20+ calls a week on LG refrigerators. BEST BUY needs to be honest and stop selling these refrigerators with the known issues. HEB removes items off of their shelves because it could potentially harm you - why doesn't BEST BUY - this issue could cause serious illness because you have no idea that the food is at the wrong temperature until the freezer items start to melt. DO THE RIGHT THING BEST BUY - send a message to LG for selling defective appliances- QUIT SELLING THESE MODELS.

      No, I would not recommend this to a friend

      • Brand response

        LGAnswers

        We hate to hear you experienced an issue with your refrigerator. We would be happy to look into the repair options available for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

    • Rating: 2 out of 5 stars

      Broke in 1 Year, Took 1 Month to Repair

      Posted
      AndyO
      • My Best Buy® Elite Plus MemberElite Plus Member

      The refrigerator is great when it's functioning properly. But the fan went out after one year, and when this happens, the cooling system fails, and your food spoils. I have Geek Squad Protection, but it took them nearly ONE MONTH to resolve the issue. They scheduled an incompetent, third-party service center to come out and diagnose the problem. 1-week later a tech arrives, diagnoses the problem, and orders the parts. Except they ordered the wrong parts, which put us out a functioning refrigerator in the middle of summer for another 2-weeks. After a maddening back and forth with the third party service center and a visit from an actual Geek Squad Tech (who was competent and nice) we slowly found the path to getting our fridge repaired. The customer service from Best Buy was really lousy. 45-minute hold times, being told different information from EVERY representative we spoke with, no one really offering viable solutions-- it was an exhausting, disheartening process to get our fridge up and running again. Filled out a Food Spoilage Claim to recoup some of our food/money loss, and now we're getting emails from Best Buy saying that they can't open the requisite PDFs of our claim, receipt, and work order. It just never ends. The bottom line, if your fridge fails, make sure to have a Geek Squad Tech come out to visit first. Turns out the only GS tech in our area was on vacay when our fridge died, so we had to grin and bear the incompetence of the third party service center. The tech who successfully repaired the fridge said that the fan he replaced has been upgraded to mitigate future breakdowns. I'll let you know if I encounter any other issues. Fridge: 5 out of 5 when it's working. Best Buy Customer Service on this particular incident: 0 out of 5

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Failed in under 2 years and can't be repaired.

      Posted
      MechanicalEngineer

      We've now been without refrigeration in the kitchen for 70 days. (We're getting by with our Frigidaires in the garage). This LG failed on 3/29/18 and there are very few techs available for service. (All tech service below arranged via LG or per their instruction) (We didn't buy BB extended warranty, because all of our previous fridges have lasted 20+ years) The first tech appointment (2 weeks post-failure) arranged by LG was a no-show, The second tech appointment (4 weeks post-failure) diagnosed replacements and ordered them. The third tech service replaced the compressor, condenser and circuit board, but the new circuit board failed, so the original was put back in, but the unit stopped cooling hours after departure. The fourth tech service was a no-show, and the next available was 2 weeks later (all of these services are about 2 weeks apart) The fifth tech service replaced the circuit board again, but it's troubleshooting light blinked 6 times indicating a compression problem. The tech (A&E) called his national tech support (STAC) and they diagnosed that there is an internal restriction problem (Yoder condenser loop) which is can't be repaired. We are now trying to get a replacement from LG. They say the tech "didn't call their engineers". We have confirmed that A&E/Sears transmitted the report to LG on 6/1/18 and 6/7/18.

      No, I would not recommend this to a friend

      • Brand response

        LGAnswers

        We hate to see you are experiencing this issue with your refrigerator. I am certain that our authorized service providers work diligently to ensure that the matters are addressed. If you have not already, Please reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 so we can help you with this. ^CP LG

    • Rating: 5 out of 5 stars

      Kinda, well...PROUD of our beautiful LG refrig !

      Posted
      HappyTom2015
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      My wife and I are (sheepishly) PROUD about our beautiful and "cool" new LG refrigerator ! I researched the heck out of many, many refrigerators (style, features, brands, quietness, convenience, color options, etc., etc.) We confidently chose LG, counter-depth (wife priority), black stainless (my choice- very cool). I could go on and on but LG had many attractive sale points- allegedly thee quietest, owner and professional top reviews, really smooth but "tight"/ non-rattle drawers, etc. BUT a weird quirk on my part was the final sale point, and virtually nobody talked about THIS very best factor ! I personally really dislike 99% of the brands for the size/shape of their ice cubes ! Those half moon shaped cubes fit "obnoxiously-perfect" in the bottom of a typical glass, forming a dam. NOT these LG cubes which are exactly the same half-moon shape BUT less than half the size. My wife says they are "cute." Love it ! I cannot say enough about the EXCELLENT service Best Buy gave us, from showroom floor advice, choice of models, to free delivery. And the delivery guys were super ! Very, very careful on our old oak doorways. To get the frig in the house, they had to take off its doors ! No problem; no complaints. Kept smiles on their faces and took everything in stride. I am very pleased from A to Z. Highly recommend our "4-door French LG" to all. Got a great sale from BB, and FREE delivery.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great after a couple of weeks

      Posted
      KarmaSF
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      Although the fridge did not fit through my door the first time the delivery men came, the next guys installed it quickly and when promised, once a handyman took off the kitchen door. I read a lot of reviews on a number of sites before I decided to buy this one, and I finally bought it during the Labor Day sale. It is not as capacious as my previous fridge, making me think I did not need to get the counter depth model. Nevertheless I am happy with it so far, after a couple of weeks. I'm using the center drawer as a freezer and I love it. Also the large freezer has good organizing aspects, the separate pull out storage is terrific for keeping things easy to find. I don't have plumbing to tHe fridge so don't use the ice maker---I wish I could have one without an ice maker, it is just a waste of space for me. But at least this model is designed so that there is lots of shelf room, plus storage on each door. I had the thought that I could freeze ice cubes and put them in the ice cube container in the door and be able to get ice from the outside ice spout....but I haven't tried it. I like the vegetable drawer design, divided into three drawers so that I can get into one without having to open both doors, as I had to with mymprevious fridge. I find the little flat containers in the front are unexpectededly handy. The stainless steel dresses up my kitchen, but I do miss using magnets to hang notes and photos etc. mainly I'm quite happy with this fridge.

      I would recommend this to a friend






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