This is so much better than the side-by-side of the same size that it replaced. Seems to have a lot more internal room than our old fridge, and is very quiet (though the sound it makes is a little more focused, making it a little more noticeable than it's low volume level would suggest). We very much like the layout of the drawers -- having a wide cold cuts drawer instead of the fairly common half-width hanging drawer helps keep everything on the shelves within easier reach; this fridge does not feel claustrophobic. The freezer drawers function very smoothly and feel solid. Easy to get at food, and we're finding that we really like having a bottom freezer with drawers, as they're easier to search through than shelves would be. We would like the top drawer to pull out a little farther, but anything we don't like about the fridge is minor.
On to the design flaw and solution. The left door has a retractable mullion that helps maintain the seal when the doors are closed. However, unless you open the door quickly, the mullion doesn't retract properly, and then it bangs into the other door when you try to close the fridge. Best Buy was excellent in sending someone over to fix it. They ordered a new mullion, which had the same problem, so we gave up on it. I fixed the problem completely by taping a thin metal strip (about the size of a small paper clip) onto the part on the top of the fridge interior that the mullion slides into when closing, thereby making the opening smaller. Now when opening the door, that smaller opening succeeds 100% of the time in getting the mullion to properly retract. I am astounded that LG would design something so doomed to fail, when redesigning a simple piece of plastic would have eliminated any likelihood of failure.
After having found an easy fix to this single major problem, there is no other fridge we would rather have.
One final note for those of you with small doors leading into the kitchen. We had to take the doors off to get the fridge into our kitchen, and discovered that the stated depth (sans doors) was understated by 1-2 16ths of an inch, as one bracket stuck out farther than advertised. We ended up having to chisel away at our door jamb to make room for it. We still have repairs to make, but still, no regrets having purchased this fridge.