I used a Kenmore Elite for nine years and loved it. So when we moved into a new house that had an old top loader, it was time to buy a new washer. My first choice was a competitive model by "E" company, but after a bad attempted delivery experience, switched to LG. After a month's use, I am really happy with the purchase.
Washing performance is very good. With my old Kenmore, I had to pre-soak my socks in vinegar to get rid of foot odor, but this machine does an excellent job without the pre-soak. Wash times are 20-30 minutes longer than my Kenmore, but the shorter prep time and effort more than makes up for it. I use the steam function for heavily soiled clothes, but find that this machine does a good enough job even without using steam. The drum is very large - larger than my old Kenmore Elite, and easily fits a queen size comforter. Make sure though, that when using bulky items, you don't overload it with other items; if you do, it will spin at a low speed to protect the washer and your clothes will come out soaking wet. Also, I like to use the Water Plus feature because it uses more water during the rinse cycle - I prefer to make sure as much of the detergent is removed as possible.
Installation was easy with a few caveats. Remember to remove the shipping bolts from the back of the washer - the Best Buy crew made sure to remind me to do this. Also, spend time to make sure the washer is level; this is done in two stages - first with a level when the washer is turned off, the final one during a spin cycle. Once you do this, the washer is extremely quiet during the spin cycle. I also like that the drain pump filter is readily accessible since I had to clean it a few times on my old Kenmore which required a fair bit of time to unscrew the cover plate, clean the filter, and put the cover plate back in place.
LG has a reputation for reliability, so I hope this washer will last me a while. My old Kenmore lasted well over nine years, though I had to replace a couple of parts myself which was easy to do based on many online videos. So far, so good, and I recommend it. Also, the sales girl at my local store was good about advising me about the price match guarantee since I bought it a week before the Memorial Day sale went into effect. Best Buy was great about honoring the price match guarantee.