LifeProof - Fre Protective Water-resistant Case for Apple® iPhone® 11 Pro Max - Black
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Description
Features
Designed for use with Apple iPhone 11 Pro Max
To protect and complement your phone.
Dust- and dirt-resistant design
Safeguards your device in a variety of outdoor conditions.
Submersible in up to 6.6' of water
To protect your phone against water damage.
Impact drop protection
Safeguards against harm caused by accidental drops.
Apple, the Apple logo and iTunes are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc.
What's Included
- LifeProof Fre Protective Water-resistant Case for Apple® iPhone® 11 Pro Max
Manuals & Guides
- Product Datasheet/Brochure (PDF)
Key Specs
- Brand CompatibilityApple
- Model CompatibilityApple iPhone 11 Pro Max
- Shock ResistantYes
- Shock AbsorbentYes
- Water ResistantYes
- Case StyleCarrying case
- Case TypeStandard Case
General
- Product NameFre Protective Water-resistant Case for Apple® iPhone® 11 Pro Max
- BrandLifeProof
- Case StyleCarrying case
- Case TypeStandard Case
- Model Number77-62608
- ColorBlack
- Color CategoryBlack
Compatibility
- Brand CompatibilityApple
- Model CompatibilityApple iPhone 11 Pro Max
Performance
- Shock ResistantYes
- Shock AbsorbentYes
- Water ResistantYes
- Maximum Depth Of Water Resistance6.6 feet
- Maximum Height of Shock Resistance6.6 feet
Dimension
- Product Height6.6 inches
- Product Width3.5 inches
- Product Depth0.5 inches
- Product Weight1.7 ounces
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC660543512745
Customer reviews
Rating 4 out of 5 stars with 376 reviews
(376 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
to a friend
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
LifeProof for Life
||Posted .Owned for less than 1 week when reviewed.I busted my iPhone7+ the other day and instead of waiting for the iPhone12... I gave in and got the iPhone 11 Pro Max ... I read all the negative reviews about this said case and knew I would run into the same problems with bubbles/rainbow effects... and while I don’t have the bubbles... I seem to have the rainbow effect when I push down on the screen which seems to be the two screens making contact... simple solution: with my two middle fingers pressed against the back of the case, I use my two thumbs to pull both front sides of the case outwards... peeling the screens away from each other... almost like cracking an egg. While it gets annoying having to do it constantly... I think of it like a windshield wiper... I needed a 100% covered case to protect this expensive investment I just made in the work environments I’m in... and I've always used LifeProof and they’ve never failed me on protecting my phones... had my 7+ not been crushed in my door... it would still be in perfect shape because of the lifeproof case That was protecting it.
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Value1 out of 5Quality1 out of 5Ease of Use1 out of 5Rated 1 out of 5 stars
Horrible Case
||Posted .Owned for 3 weeks when reviewed.I purchased this case because I thought it offered overall great protection for my 512GB iPhone 11 Pro Max. Since the phone was so expensive, I figured I needed the best protection. Lifeproof was definitely not it. I just purchased phone and case a little over 3 weeks ago. I accidently dropped my iphone with Lifeproof case on in our bedroom onto a wood floor and the phone screen just shattered all over the place. I couldn't believe it. I thought this case could handle this small drop onto a not so hard surface. I would not recommend this phone case to anyone. This was definitely not "Lifeproof"!!!!
Features
Value1 out of 5Quality1 out of 5Ease of Use1 out of 5No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Alex.
We're sorry to hear about the damage to your device while it was in a FRĒ case. Our cases are tough, but there are still some variables that we are unable to predict. Though we can't extend our warranty to the device itself, we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Features
Value1 out of 5Quality5 out of 5Ease of Use4 out of 5Rated 1 out of 5 stars
Never had a lifeproof case bubble up this much
||Posted .Owned for less than 1 week when reviewed.I have had a LifeProof case on my phone since the iPhone 4s. They've proven to be as advertised and never had an issue....until the iPhone 11 Pro Max Fre case. This case will not completely snap on the top of the phone and as the title goes I cannot get rid of the bubbling. When I put my phone in no bubbles occur but when I attach the back of the case and touch my screen the bubbles are everywhere and I can't seem to get rid of them no matter what I do. Very disappointed in this case.
Features
Value1 out of 5Quality5 out of 5Ease of Use4 out of 5No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi TechDude,
We're sorry to learn about your disappointment with your new FRĒ. Humidity can sometimes cause the screen on the case to stick to the phone's display. We'd recommend resintalling the LifeProof in the driest room possible, i.e. not a kitchen or bathroom. When the product is off, thoroughly wipe down the inside of the case and phone screen with a microfiber cloth, then install immediately! As far as the case not snapping together at the top of your iPhone, we can fix that with a brand new replacement. Give us a call at 1-888-533-0735 and we can set this up for you!
Kindly,
LifeProof Customer Service Team
Features
Value1 out of 5Quality2 out of 5Ease of Use3 out of 5Rated 1 out of 5 stars
Always Loved LifeProof Not this One - Its awful
||Posted .Owned for 2 weeks when reviewed.The 11 Max Pro case is awful. It just won't seal properly along the top. It pulls away leaving the case not waterproof. It also is frustrating as it looks terrible and after spending about $100 buck for protection without a complete seal its useless in coming in contact with water/spills etc. Again, I have always been a regular user of LifeProof Cases and never had problems but the FRE for the 11 Pro Max is just terrible.
Features
Value1 out of 5Quality2 out of 5Ease of Use3 out of 5No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there,
We're bummed to hear this FRĒ case isn't meeting expectations met by your previous cases! It definitely should be sealing at the top, so we'd like to look more into that. Please feel free to give us a call at 1-888-533-0735 and we'll dive in with the assist!
Best,
LifeProof Customer Service Team
Features
Value4 out of 5Quality1 out of 5Ease of Use1 out of 5Rated 1 out of 5 stars
Moisture??
||Posted .Owned for less than 1 week when reviewed.I’ve had a life proof with at least five other iPhones, all have performed well. This one has a flaw. Looks like moisture between iPhone face and front cover. Returned original one I purchased .. the new one does the same thing!!
Features
Value4 out of 5Quality1 out of 5Ease of Use1 out of 5No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your frustration with your FRĒ case! While not present in the majority of our cases, there are certain conditions that may cause this "rainbow effect" or Newtonian rings under the screen protector of your FRĒ case. Thankfully, we have some simple tips to help prevent this issue! Be sure to thoroughly clean your case and the screen of your phone with a microfiber cloth. Additionally, try to install your case in the driest place you can, as higher levels of humidity can be the source of this effect.
If those tips don't help, please give us a ring at 1-888-533-0735, and we'd be more than happy to get you helped out.
Best,
LifeProof Customer Service Team
Features
Value3 out of 5Quality4 out of 5Ease of Use4 out of 5Rated 4 out of 5 stars
Good Case For Expensive Phones
||Posted .Owned for 2 weeks when reviewed.My LifeProof case is easy to put on your phone and I do appreciate the upgrades from prior models. For example, it used to be a bit difficult to turn the volume on/off of my iPhone with the prior case (iPhone 6s Plus). Now, the case (For iPhone 11 Max Pro) boasts a dial with a notch in it that makes turning the phone’s volume on/off much easier! However, as always, creating a cover for the charger port in this model and the prior models seems to be an issue. Today, (I’ve only had the case for little over a week) the cover for the port works great and if you have a fingernail or something pointy, it’s easy to open. As time passes I will be able to better gauge if the cover will last. It usually breaks from repetitive opening and closing. Overall, I would recommend this case because it is durable will a sleek design. I’ve found other cases to be too bulky. This case fits comfortably in my pocket and side pocket on my purse.
Features
Value3 out of 5Quality4 out of 5Ease of Use4 out of 5I would recommend this to a friendFeatures
Value1 out of 5Quality1 out of 5Ease of Use1 out of 5Rated 1 out of 5 stars
Worst Lifeproof case ever
Posted .I've had this case for about a week now (purchased directly from LifeProof), and have purchased LifeProof cases for the past several years. This case is the absolute WORST one LifeProof has released EVER. The screen looks like it has water/bubbles when it is on the device. I am not using any third party screen protectors, so that isn't a variable. The knob to toggle the ringer is very difficult to use, however I have managed to get it to work a bit better, after toggling it on and off many times -- however I am sure that this is going to the the very first thing to break on the case. The case does not properly fit the device (iPhone 11 Pro Max). There is a sizable gap/opening along the top side of the case. I believe this is caused by the larger camera module used in this device. If I remove the phone and close the case with no phone inside, it seems to close properly, or at least better than it does with the phone in it -- but I sort of got the case to use with my phone IN it, so the gap/opening it has with the phone in it, makes it no longer a waterproof case. For the price LifeProof charges for these cases, they should not have bubbles on the screen, and certainly they should close/seal properly. LifeProof customer support has been useless as well
Features
Value1 out of 5Quality1 out of 5Ease of Use1 out of 5No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi boxermansr,
We're terribly sorry to hear about this unfortunate start with your new FRĒ.
Humidity can sometimes cause the screen on the LifeProof to stick to the phone's display. We'd recommend resintalling the case in the driest room possible, i.e. not a kitchen or bathroom. When the product is off, thoroughly wipe down the inside of the case and phone screen with a microfiber cloth, then install immediately!
We've redesigned the volume switch on our cases to provide a better experience with your new iPhone. If you should run into any issues with the toggle, we can help you out!
As far as the gap goes, please give us a quick call at 1-888-533-0735 and we'd be happy to find the perfect fit for your device!
Kindly,
LifeProof Customer Service Team
Features
Value3 out of 5Quality5 out of 5Ease of Use4 out of 5Rated 4 out of 5 stars
LIFEPROOF’s Bubbly Annoyance
||Posted .Owned for 1 month when reviewed.In the past I have bought two Lifeproof cases for my Iphone 6. I loved these protectors. The Lifeproof case I purchased for my iPhone Pro Max has “Newtonian rings” or "rainbow effects" under the FRĒ case. I did carefully and thoroughly clean my case and the screen of my phone with a microfiber cloth. Also, installed my case in the driest place, inside my residence where there was no humidity. At first the ring was about the size of a tic tac breath mint. With time and usage more rings appeared. With everyday use, air or moisture seems to get into this case. When I show people photos or videos on my phone, they always tell me what is wrong with the display, why does it look like there is liquid, in between the phone screen and screen protector? I tell people that this is one of this case’s defects but it really protects my phone.
Features
Value3 out of 5Quality5 out of 5Ease of Use4 out of 5I would recommend this to a friend
Q: QuestionIs the face open so you can put a screen protector on it?
Asked by Robert.
- A:Answer No it’s built in
Answered by Devious
Q: QuestionDoes this case also protect the camera?
Asked by Anonymous.
- A:Answer Yes there is a .3 mm film protector over the camera !
Answered by Dbrown
Q: QuestionDoes the life proof case allow you too do wire less charging with out taking it out of the case for my iPhone 11 pro max
Asked by Millertime.
- A:Answer Yes, I only use a wireless charger with my phone and have had no problems!
Answered by JohnPaul
Q: QuestionDoes it fit an iPhone X?
Asked by Jeff.
- A:Answer No it does not, they do not have the same camera cut out or placement.
Answered by Den22
Q: QuestionDoes this case also fit the iPhone 12 pro max ?
Asked by Case.
- A:Answer No, it does not.
Answered by Danie