Microsoft - Surface Arc Mouse - Burgundy

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On Display at Reston

The travel companion for your Surface. Slim, light, and ready to travel, Surface Arc Mouse is designed to conform to your hand - and snaps flat to fit easily in your bag. The next generation of our best-selling Arc Touch Mouse, Surface Arc Mouse features numerous refinements, including the ability to scroll both vertically and horizontally. Connects via Bluetooth. Available in a choice of rich colors to complement your Surface device.

PC Gaming Buying Guide
Color:
Burgundy
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Overview

What's Included


  • Microsoft Surface Arc Mouse 2 AAA batteries

Ratings & Reviews


Overall Customer Rating:
95% of customers would recommend this product to a friend (281 out of 298)

Features


Slim, light, and ready to travel.

Ultra-slim and lightweight, Surface Arc Mouse goes anywhere without the weight or bulk of traditional mice.

Surface Arc Mouse connects wirelessly to your Surface device via Bluetooth.

Our most innovative design, refined.

Snap the Surface Arc Mouse into its curved position to power up. Snap again to flatten and power down.

Intuitive interactions.

Innovative full scroll plane lets you scroll both vertically and horizontally.

Enjoy precise tracking, with optimized left and right click.

Beautifully crafted.

Smooth and elegantly crafted, Surface Arc Mouse sits comfortably in your hand.

Complement your personal style and your Surface device with a choice of 3 rich colors¹.

¹Available colors may vary.


Overall customer rating

4.7
95%
would recommend to a friend

Pros

Cons

  • Rating: 4 out of 5 stars

    Always a big supporter of the Surface Arc

    Posted
    Forbes
    • My Best Buy® MemberMember

    I have owned 4-5 of these guys. They are great to travel with and are very reliable. Small and light they can fit almost anywhere. I have only had 2 issues. 1) earlier versions had a piece of plastic at the heel of the arc (closest to the wrist) that, if it came off or got lost, made it very difficult for the mouse to travel over most surfaces. 2) the latest version of Arc is very sleek but it has a problem in how the buttons function. As you hold the Arc and use the index finger to "click" while holding the mouse between your thumb and middle finger, there is a very subtle "pinch" that occurs on either the thumb, middle finger or both. After repeated use this can get very uncomfortable. Almost feels like dozens of razor cuts. The older designs did not have this "pinching" issue as the seams of the buttons were on the top of the Arc and not on the side. With the seams on the side, every time you click the buttons your are pinching yourself. I would recommend the older versions to anyone. This newer design is irritatingly painful.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      We appreciate you putting in the effort to leave a thorough and detailed review! We're glad you've given us a ton of feedback on the Surface Arc Mouse, and have passed all of your feedback along to our team. If we can be of any help, be sure to email us at SurfaceCustomerCare@microsoft.com.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    awesome mouse

    Posted
    BWhitt21
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I bought my surface pro a few weeks ago I did not buy a mouse to start due to the expense of the surface, key board and pen at the time. I figured I had spent enough money for the day and I could get along without a mouse for a while. I didn't plan to purchase it at all and thought I'd buy a cheap one down the road. I caved a few weeks after my purchase because I found it on sale for $59. I was pleasantly surprised and how nice it is and how the upper half of the mouse is like a touch screen for scrolling. I love that it folds flat for ease of packing my stuff up in my back pack. I can fit my surface pro and all the accessories/cords in a 31 large zipper pouch! I also like that it's blue tooth attached to my surface since I only have one USB to plug things into. I love the color and how all my accessories match. I look forward to using my surface over the next few years to get through nursing school and beyond.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Wow! We could not be more excited to read your review and hear about your experience with the Surface Arc Mouse. We're glad that we had the chance to surprise and impress you with the features and functionality.

      Thanks for sharing your experience with us!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Smooth and clean work of art

    Posted
    Anon
    • My Best Buy® Elite Plus MemberElite Plus Member

    This mouse feels like a work of art, but after trying it for a few days, I'm returning it. If you need basic mouse functionality, this mouse works adequately. However, the lack of a center button and lack of side buttons make this seem over-priced and disappointing as far as performance. I do a lot of graphic design on my surface book and the lack of the center scroll button makes this mouse worthless to me. There is a nice feature of scrolling through pages when you swipe your fingers up/down or left/right, but it just isn't very precise at all, in comparison to an actually scroll wheel found on mice for less money. The way this mouse bends to activate is a nice feature too, but after using the mouse for an hour or two, I found it to cause hand discomfort much more than a standard mouse.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for your honesty! We're sorry the Surface Arc Mouse has not performed as you expected. We will be sure to share your feedback with our team.

      If you still have the device, you can customize sensitivity and functionality by downloading the free Mouse and Keyboard Center: https://www.microsoft.com/accessories/en-us/downloads/mouse-keyboard-center.

      Hope this helps!

      Amanda
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Good mouse for typical users

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Surface Arc Mouse is useful for web browsing or scrolling through files. For my needs it is more than ideal. For gamers, especially avid ones; I would not recommend this as there are little to no customizations possible. I have had no issues with left or right clicking. No issues with middle clicking (programmable) or scrolling with the touch pad. I really like the low profile of the mouse when off, and that it turns on/off by bending. If portability is a big factor in consideration for purchase then this mouse is well suited. Only reason I gave it 4 stars instead of 5 is because it did not come with a carrying case or bag (i.e. microfiber) when it was clearly designed with portability in its form factor. For the price point a two dollar carrying bag would have been nice. Place the MS logo on the bag and the two dollars is worth the free advertising.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Mike,

      We really appreciate all of the feedback you've given us here! We read and value every review that we receive, and give that feedback to our team to help improve our products for customers like yourself. We'll be sure to share this input along with them, and want to thank you for taking the time to leave a review.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Great mouse with a slight flaw

    Posted
    MajorAwsum
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I picked up this mouse for use with a Microsoft surface, and there's a lot of positive features of this mouse. Its easy to setup, connect, and start using. I love that it folds flat and makes for easy storage for when on the go. It connects via Bluetooth so there's a number of possible uses for it not just a surface. The only thing i don't like about it is that it doesn't have a mouse wheel/third button. You can scroll with it but for example when using it for CAD programs that usually rely on a wheel/third button for many functions this lacks that. Other than that slight downfall I absolutely love this product and for daily use would totally recommend it.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      First off, thanks for the stellar review! We are always happy to hear about an easy setup experience.

      Our Mouse and Keyboard Center Software teaches you to change settings and how you use your Surface Arc Mouse. To download the Mouse and Keyboard Center, go here: https://www.microsoft.com/accessories/en-us/downloads/mouse-keyboard-center.

      If this does not address the functionality you are looking for, we would recommend reaching out to the software manufacturer. Thanks for sharing this information with the community.

      Best,

      Amanda
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Works well, functional and portable.

    Posted
    Bobes
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this mouse on a whim because I wanted the whole color set for my Surface Pro 4. But, turned out to be more functional than I expected. It tracks well over any semi smooth surface, wherever you end up, you will find something that will work. The buttons act like a track pad as far as being able to scroll up/down AND left/right. Pretty cool for maneuvers while making designs, painting or just browsing. If you have the pen and track pad that comes with the type cover then I don't really find myself using it often, it often just gets in the way or I find myself using the track pad because I simply forgot about it.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're glad you purchased the Surface Arc mouse and are loving it so far. It sounds like the entire suite has been incredibly cohesive to your experience overall, and we're really happy to hear it.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Stands out from crowd

    Posted
    ravip005
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had been waiting for this one to go on a sale. And when it finally did, I jumped on it. I've been using it for now about a month and it works great. I travel with my laptop in a messenger bag that has barely any room for anything else other laptop. So this mouse is great because it unfold into flat and I can secure it in a one of the pockets of the bag and not have to worry about damaging it. When I need to use it, I arc it and it instantly connects to my laptop over bluetooth. great connectivity. Installation was straight forward.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for describing how you get so much use out of this design. It's perfect for someone looking to travel light, just like you. We're glad to hear you are enjoying the device so much on the go.

      Take care,

      Amanda
      Surface Customer Support Microsoft

  • Rating: 4 out of 5 stars

    Works - Most of the Time

    Posted
    GregInBrook
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This bluetooth mouse is convenient, does not require a plug-in (dongle) and works most of the time when you learn to use it; there are not obvious buttons so there can be a learning curve to get used to the surface. My only complaint is that the buttons do not always work. I don't know why. When I plug my wi-fi mouse back in, I have no problems. I really don't want to you the only USB port for my mouse so I use this bluetooth mouse and the touchscreen when the mouse fails.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Greg,

      Thanks for giving the Surface Arc Mouse a try. We're thrilled to hear that you're loving the convenience of the Bluetooth design! We're sorry to hear that you are experiencing some connections issues with your device, but know that we're here to help. We highly recommend troubleshooting your mouse on our support page: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse. It could be as simple as restarting your PC to refresh the drivers, and checking on your mouse settings on your Surface device.

      If you should still be experiencing any issues at all after troubleshooting, please don't hesitate to contact our support team here:  https://support.microsoft.com/en-us/contactus/. They will be happy to get your Surface Arc Mouse performing optimally!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft




Product images, including color, may differ from actual product appearance.