Microsoft - Xbox One Chat Headset - Black

Keep your in-game communications crisp with the Xbox One Chat Headset. Hear friends and foes in crystal-clear digital audio. The Chat Headset is designed for comfort during long gaming sessions. Plus, you can adjust the mute and volume settings without taking your hands off the controller.

$24.99

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Overview

What's Included


  • Documentation
  • Xbox One Chat Headset

Ratings & Reviews


Overall Customer Rating:
88% of customers would recommend this product to a friend (2067 out of 2366)

Features


Connectivity Technology: Wired

Sound Mode: Mono

Features: Adjustable Microphone, Lightweight

Earpiece Design: Over-the-head

Earpiece Type: Monaural

Microphone Design: Boom

Host Interface: Proprietary Interface

Color: Black

Form Factor: Supra-aural


Customer rating

4.2
88%
would recommend to a friend

Pros

Cons

  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    Obx008
    • My Best Buy® MemberMember

    I was really disappointed with this product. I truly had high hopes and had read the reviews for this product prior to purchasing online. I had barely used this item for less than 6 months before the product broke down on me. For background, I play my xbox leisurely when I have free time and home from work. I absolutely do not mishandle my controller and make sure put it on correctly and take it right by pulling from the base and not the cord when I need to make an errand in the house. Yet despite my efforts to take care of it after seeing the warnings from the reviews online, my headset STILL broke. The product is able to be plugged in and connected, yet I can only hear other people but not speak in my headset. I have tried all combinations and made sure "mute" was not selected on the control pad but I still had problems. I even brought it over to a friends house to use it without informing him of the issue and he still had the same problem I encountered. As much as I love microsoft product and the enjoyment from playing xbox, their standard headset is an extreme disappointed especially at the price charged for it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Headset for The Division and other RPG's

    Posted
    Lastwizard
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this headset in order to do multiplayer on the Xbox One in The Division. It feels cheap but has held up for months thus far, though I did pay the extra couple bucks for Geek Squad insurance at Best Buy so that I can replace it later in the year if it falls apart. The mute button is a nice feature because its placed next to the volume controls on a unit that attaches to your Xbox One controller. Note that for this reason it is not compatible with Xbox 360, nor is it compatible with many of the corded Xbox One controllers (like I have the Star Wars Xbox One controller which this headset does not work on). It will work with your Xbox One standard wireless controller that came with the unit when purchased. To be clear, this is a headset and not also earphones, the audio still comes from your television and you can only hear other players via the headset. This is nice in The Division because you can also hear other players not in your group that are in the Dark Zone and have conversations with them etc because of the proximity audio feature in that game that functions if using a headset like this one.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Almost complete garbage

    Posted
    Adam
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am now on my forth xbox one headset and it's not because I have four controllers. I bought my xbox one last holiday with the Assassin's Creed bundle. Having owned it for well under a year I have had 3 broken headsets and 2 broken controllers. The problem seems to be that all xbox one accessories are just cheaply made and non durable for hardcore gamers. After my first headset broke I took extra care of all my next ones, trying to set them aside somewhere the cord wouldn't get tangled and no one would step on it. Even after taking thee precautions every single mic I've had has broken the same way. The mic piece stops working, it's not the cord, I can still hear through the speaker, the mic piece just breaks and no one can hear me. Happens the same way every time and I know 2 of my friends have had theirs break the same way. Besides the fact that there are expensive wired mics, XB1 has no wireless mic and no other cheap options, so this is what we are stuck with. The best solution I've come up with is buy it once from Best Buy and get the warranty that way each time you replace it, it will only cost about 5 bucks.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good if you really need one....

    Posted
    Turtle3000
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The entry level Xbox One microphone is one of the cheapest products across the spectrum of electronics. The Xbox One microphone is poorly made because it usually falls apart in a matter of months. It does not visually fall apart but internally it falls apart. The wire from the puck to the mic is usually the culprit. I would recommend a Turtle Beach. I have a Turtle Beach and the game sound is a great plus, but also the sound quality of hearing your friends and teammates and your voice being projected is next to none. (except for possibly more expensive mics.) So, I have purchased this one for my brother, whom needed a mic quickly and cheaply, so we got this one for him for now. I would get the two year protection that Best Buy offers as it is only $5 and depending on your use, it will probably break at least once before your warranty runs out. I hope this helps!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Headsets that work are a priceless!!!

    Posted
    AlphaWolf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When my children asked for the Xbox one headset because the old Xbox 360 headset wouldn't work in their new Xbox one game sysyem that Santa brought them, the first thing I did was take them to Best Buy to purchase a new one. As a parent, I do not like to be nagged for more than 48 hours straight, so getting off my couch was a priority at this point. I know Best Buy carries products for all game systems, and business with them is very quick, easy, and efficient. The headset worked, and the boys were able to meet and game with players all over the world thanks to this piece of well designed plastic with a microphone and speaker built in. Who in their right mind wouldn't spend their last dollar for peace of mind? Plus, for an additional fee, a warranty can be purcased that replaces it for years regardless if Jeffy the neighbor breaks it. Big high five for and 5 stars for this plastic wonder.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Slow, Short Battery, Wouldn't Recommend

    Posted
    Courtney
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This computer always freezes up, I have had it about a week now and it has stopped working. It will not connect to the Internet. When I tried resetting the computer it completely quit. The battery is horrible, only about 3 hours. As far as the outside appearance it looks great. It is very slow, it is always lagging or takes forever to load anything. The screen size is a plus, 17.3" but unlike the other reviews I don't see the "great" resolution described. I would NOT recommend purchasing this item. I WILL be returning this computer. I was hoping for the price I would get a good deal, I would rather pay $1,000 for something that works than $400 for a waste of money. I included a photo when I was trying to log in like on the welcome page where you can set a passcode.. Even that is slow. (Note: The Internet works on my phone, tablet, everyone's device and any other devices in my house.)

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible quality, plan to buy 2-4 a year

    Posted
    W3G5K33T
    • Verified PurchaserVerified Purchase

    As one of the cheapest option available for headsets, you get what you pay for. I've only had mine 3 month and I have already lost complete function of the microphone as well as the speaker in the headphone. Sadly, this is not the first time this has happened either. If you want a quality headset DO NOT buy this one. I am usually one to buy cheaper products if they are comparable to more expensive ones, but as someone who has gone through 6+ pairs of these the last 2 years I can say that YOU SHOULD BUY THE MORE EXPENSIVE HEADSET. That is if you don't want the constant headache of wondering if your headset will be broken after only 2 months worth of using the product.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well

    Posted
    TXguy007
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    These headsets work well; however, I have had to purchase 2 of these within a year as they started having problems. I do use the headset a lot and it does work well. The headsets that started having issues were not dropped or mishandled. The first one the mic stopped working and the second one the speaker in the headset went out. With my most recent purchase I decided to buy the Best Buy protection plan just in case I have another issue. Even though I have had a few issues with them; overall, I still really like these headsets. They are comfortable to wear for many hours of game play. I wear glasses and some aftermarket headsets cause my ear to start hurting from pushing my ear against my glasses after long hours of use. This headset does not cause me any discomfort.

    I would recommend this to a friend





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