When my children asked for the Xbox one headset because the old Xbox 360 headset wouldn't work in their new Xbox one game sysyem that Santa brought them, the first thing I did was take them to Best Buy to purchase a new one. As a parent, I do not like to be nagged for more than 48 hours straight, so getting off my couch was a priority at this point. I know Best Buy carries products for all game systems, and business with them is very quick, easy, and efficient. The headset worked, and the boys were able to meet and game with players all over the world thanks to this piece of well designed plastic with a microphone and speaker built in. Who in their right mind wouldn't spend their last dollar for peace of mind? Plus, for an additional fee, a warranty can be purcased that replaces it for years regardless if Jeffy the neighbor breaks it. Big high five for and 5 stars for this plastic wonder.