
The Narwal Freo Z Ultra combines the world’s first dual RGB cameras and dual AI chips, providing human-like vision and AI-driven decision-making to effortlessly dodge the toughest obstacles and tackle the hardest messes with pinpoint precision. It delivers unbeatable cleaning coverage with 12,000Pa suction and a zero-tangle brush for a deep, thorough clean without hair clogs. The dual mopping system scrubs away stubborn stains, while the adaptive hot-water washing keeps the mops spotless. With ultra-quiet operation from both the robot and the all-in-one base station, it redefines hands-free cleaning, giving you a pristine home—before you even notice it’s working.
Q: Does this robot vacuum come with a warranty?
A: Yes, this robot vacuum comes with a 1 year warranty for both parts and labor.
Q: How long does the battery last on a full charge?
A: The maximum runtime on a full charge is 210 minutes.
Q: What is the suction power of this robot vacuum?
A: The Narwal Freo Z Ultra Robot Vacuum has a suction power of 12,000Pa.
Q: Does this robot vacuum have a HEPA filter?
A: Yes, the Narwal Freo Z Ultra Robot Vacuum uses a HEPA filter.
Q: Can this robot vacuum be used on multiple surfaces?
A: Yes, it is a multi-surface robot vacuum.
Q: What type of battery is used in this robot vacuum?
A: This Narwal Freo Z Ultra Robot Vacuum uses a Lithium-ion battery.
A: Yes. The company is based in Shenzhen, China. However this device is not connected to the "cloud". I encourage you to check out this video before you make your purchase decision. https://youtu.be/M-K2g-DNb50?si=P720bL014vw671Yf Sidenote: Unfortunately most of the robotic vacuums are made in China. One company that produces most of its robot vacuums in Germany is Miele, however it also now has a plant in China as well. I have had multiple Roomba vacuums that have failed to meet expectations, or have broken and am making the switch to this. Hope this helps, and happy shopping.

The Narwal Freo Z Ultra combines the world’s first dual RGB cameras and dual AI chips, providing human-like vision and AI-driven decision-making to effortlessly dodge the toughest obstacles and tackle the hardest messes with pinpoint precision. It delivers unbeatable cleaning coverage with 12,000Pa suction and a zero-tangle brush for a deep, thorough clean without hair clogs. The dual mopping system scrubs away stubborn stains, while the adaptive hot-water washing keeps the mops spotless. With ultra-quiet operation from both the robot and the all-in-one base station, it redefines hands-free cleaning, giving you a pristine home—before you even notice it’s working.

NARWAL Freo Z10 Robot Vacuum and Mop Combo, Tangle Free Robot Mop, 15,000Pa Suction, Adapts to Hard-to-Reach Areas, Self-Emptying, Mop Washing & Drying, Obstacle Avoidance, for Pet Hair & Hard Floor

Cleaning beyond limits. Meet the unmatched cleaning mastery of S8 MaxV Ultra. Conquer challenging areas with the advanced corner-to-edge cleaning technology. Dive into next-level convenience with the enhanced RockDock Ultra, Reactive AI 2.0 Obstacle Recognition, and built-in intelligent voice assistant. The S8 MaxV Ultra establishes a new standard for your immaculate home.

The Roborock Saros 10 is not just a robot vacuum—it’s designed to redefine home cleaning. Packed with advanced features and thoughtful design, it delivers an exceptional balance of power, precision, and convenience. Whether you're navigating a busy household, managing pet hair, or maintaining pristine floors, the Saros 10 is built to handle it all with ease. At just 3.14 inches, the Saros 10 boasts the thinnest profile ever in a Roborock vacuum. Its ultra-slim design allows it to clean where other vacuums can’t, effortlessly gliding under low furniture and hard-to-reach spaces. The magic continues with the RetractSense Navigation System, an intelligent guidance system that adapts to your home’s unique layout. This technology dynamically adjusts to obstacles and ensures thorough coverage of every room, no matter how complex the furniture arrangement. For even more versatility, the Industry-First AdaptiLift Chassis enables the Saros 10 to cross obstacles up to 1.57 inches (4cm) high, seamlessly transitioning from hard floors to rugs and thresholds. It’s more than just obstacle-crossing; it’s a hassle-free cleaning experience tailored to your home. Hair tangles are a thing of the past, thanks to the Certified Dual Anti-Tangle System. Whether you have pets, long hair, or both, the Saros 10 ensures 0% tangling, so you can enjoy uninterrupted cleaning and spend less time on maintenance. Paired with its powerful 22,000 Pa suction, this vacuum provides deep-cleaning performance to lift dust, debris, and allergens from carpets, hard floors, and every surface in between.
| Pros for Narwal - Freo Z Ultra Robot Vacuum - Gray | |||
|---|---|---|---|
| There were no pros for this product— | There were no pros for this product— | Cleaning Performance, Suction Power, Navigation, Noise Level, Mop | Cleaning Performance, Noise Level, Navigation, Suction Power |
| Cons for Narwal - Freo Z Ultra Robot Vacuum - Gray | |||
| There were no cons for this product— | There were no cons for this product— | Durability, Price | There were no cons for this product— |
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Our new Norwal Freo Z Ultra Robot vacuum has saved me countless hours cleaning our condo floors! This particular model not only vacuums but also mops & can be set to clean in a variety of vacuum/mop combinations. It even goes under our king size bed to clean that difficult-to-reach surface! I vacuum our area rug first to help prevent fuzz complicating the robot’s action, and I do have to get things off the floor prior to cleaning, but I had to do those things anyway when I was cleaning the floors myself. This device maps the whole area on the very first use, then after that it efficiently & effectively vacuums & mops our vinyl plank floors without me having to lift a finger! It has a camera & a light to help it avoid bumping into furniture, and it will go back over areas that need extra cleaning. I usually set it to clean while we’re golfing, so when we return, the whole condo looks great! The Narwal app on my phone not only allows me to control the cleaning process, but also lets me keep an eye on the progress. The unit requires some assembly, but the instructions are clear and easy to follow. We ended up moving it from the original spot we had chosen for it so it would have better entry/exit access, but it fits in unobtrusively with our decor. I have not had to replace the mopping pads or vacuum bag yet, but the instructions are clear for those tasks, too. We have named our robot “Rocky” in honor of the excellent cleaning person we had at our former residence. It is such a relief not to have to clean floors again! I recommend this product without reservation.
This review is from Narwal - Freo Z Ultra Robot Vacuum - Gray
JLee Posted
I've had a Roomba for a long time and it did a decent job, but this Narwal Freo Z is just amazing how much better it can do a job. Just the fact that it can empty itself when full is a great benefit from what I had before. The unit is very quiet in comparison and not disturbing. It avoids obstacles automatically (finally some smarts). If you're in the habit to leave a mess, you might run into issues occasionally. Love that I can map the house, set areas and command to vacuum those specific locations when I want to. I have a small kitchen, but it mops really well too. If it detects that the floor is really dirty, it will go back home clean the mop and go back to clean again. You might think that looking at the pictures feels like a cheap unit, but it's not. Very good quality construction and well thought out. You have options for different floor types so you can get a detergent and floor finish cleaner. The app has been reliable as well and mapping the home takes less than 10mins. It does allow you to add a additional maps so that if you move it upstairs, let's say, it can keep both maps. This is one of my best purchases and I definitely recommend it. It doesn't integrate with Home Assistant yet, but hope it will in the near future.
This review is from Narwal - Freo Z Ultra Robot Vacuum - Gray
ExtraTall Posted
So far we love it, however set up was difficult. We are in our 60’s.with that said, we are fully capable of reading directions, etc. but the instructions were beyond small. Taking a screenshot and zooming was a pain. Would love a book with just English. Mapping didn’t go well. Could not get app to work on my phone, only on IPad.-so frustrating. A remote would be great. If we had a rep to help with mapping etc. it’d be perfect. I’m not giving up-we’ll figure it out eventually. Feel like I’m jumping through hoops or everything, including the extended warranty paperwork to fill out.
This review is from Narwal - Freo Z Ultra Robot Vacuum - Gray
MaryH Posted