NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black

The only high-speed internet provider I can use is Comcast xFinity and their SB3 & newest SB4 would not allow for a steady connection and would be offline more than online. Read the end to note if you have xFinity Home, which is Comcast’s security system. After 11 tech visits and 3 supervisors came by, countless call ins, I decided to purchase my own modem/router combo to see if I could resolve the inconsistency & it was resolved. The associate at the local Best Buy suggested this one since I have so much connected with my home being smart and have several Nest Cameras streaming 24/7. Right when I changed out the modem settings with tech support via FB Messanger (as tech support closed at 8pm), my life changed. I now have constant high speed internet connection and it has not once went down in the couple weeks I have owned this brand and model. If I knew it would have resolved my issues since Jan 2019 and it’s June 2019 now, I would have made this purchase much sooner. Comcast employees can’t explain why “using my own modem and router is working but their devices wouldn’t. Not even the newest model on the market, the SB6). I have Google Home Hub, Brother laser printer, 2 iPhone Max Xs phones, HD xFinity cable box, Samsung TV, 4 Nest Outdoor Cameras, smart defuser, smart doorbell camera, my xFinity Home alarm system, and much more connected at all times and nothing once since changing to this modem/router have had any issues. When I tell Google Hub to stream one of my cameras, it doesn’t have one delay and I can also have it streaming on my phone app and MacBook Pro all at the same time without gang flaws. With the rented devices, it would lag and have the time not work. It’s literally night and day difference and I recommend this one to everyone. It has a high range which covers far corners of the home I live in which is 3200 total sq feet. Have great signal while outside and on patio far from where it is plugged in, it’s excellent. Well worth the money spent to have decent internet access and Comcast xFinity has no reason on why, as I stated above, my personally owned modem will work while the two they offer did not, it is pitiful. Also, saving the extra $15 per month will add up and eventually over time save me monthly rental fees. My neighbor which runs off the same cable line as the house was built in the 1890s and made into two units have their services and while mine was down, theirs remained up and online. They own their own modem and router which worked when mine wouldn’t. Same connection, different results. All cable lines were replaced, the converters changed out to new ones, the pole had MOCHA filters all changed out, they couldn’t resolve the issue whatsoever. Note: the touchpad for xFinity Home (alarm system) doesn’t recognize this modem as a modem nor router). Home technicians had to come and place a “side car” gateway, which is plugged into the Ethernet port on back of this device to allow touchpad to utilize WiFi for smart functions and notifications while backup 3g still worked but had delays, the WiFi option didn’t recognize it. I even had a tech from India call center try to make the SB6 modem from xFinity act as a gateway and it would not work (I was given tech a temporary access codes to go into tech settings). It was free of charge for technician to place the “side car” which is basically a wireless router with hidden SSDI and password, all secure and unable to access in general for the touchpad to sync properly to WiFi settings. It’s some security protocol which I tried googling yet not able to resolve on my part. **photo attached shows the “side car” needed and installed.**

This is hands down the BEST router for gaming and streaming. I had a Motorola Surfboard and it always dropped Wi-Fi connections. I upgraded my internet to Xfinity Extream 150mbps down and I was not getting the speed. I got this router and it peeks at 190mbps most times. But please be aware that you MUST go through the router settings and check EVERY signal channel on both 2.4ghz and 5ghz bands for the BEST speed. Change the channel and do a speed test. Right each channel down with the speed and determine which channel outputs the best signal and max speed. Trust me and ALWAYS open your ports within the router for best PS4 and Xbox connections.

We have RCN and was getting sick of paying a rental fee for their modem/router. Heard great things about the Nighthawk series from friends and decided to buy this when I noticed it on sale. Set up was a breeze -- simple and quick. The Nighthawk also offers all sorts of advanced set up options that are easily accessible for those who know what they are doing. My only worry was whether or not the internet connection would not be unreliable or too slow through the device, and after several months, we've had no problems staying connected and our internet speed is great. Highly recommend!!