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OtterBox - Symmetry Series Case for Apple® iPhone® X and XS - Gray/burgundy

Create an effective protective barrier with this OtterBox Symmetry Series iPhone X and XS case, which has an burgundy and gray design. Constructed from synthetic rubber and durable polycarbonate, this scratch-resistant cover is drop tested to help stop impact damage. Slim and sleek, this OtterBox Symmetry Series iPhone X and XS case slips easily into your pocket or purse.
$39.99

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    Color:
    Gray/burgundy
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    Overview

    What's Included


    • OtterBox Symmetry Series Case for Apple® iPhone® X and XS

    Ratings & Reviews


    Overall Customer Rating:
    95% of customers would recommend this product to a friend (842 out of 895)

    Features


    Designed for use with Apple iPhone X and XS

    To protect and complement your phone.

    Ultra-slim

    Sleek profile follows your phone's precision lines.

    Screen bumper

    Raised beveled edges help protect your touch screen.

    Apple, the Apple logo and iTunes are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc.


    Customer rating

    Rating 4.7 out of 5 stars with 895 reviews

    94%
    would recommend to a friend

    Pros

    Cons

    • Rating: 4 out of 5 stars

      Best Clear Case! (But Slippery!)

      Posted
      Quinn
      • My Best Buy® Elite Plus MemberElite Plus Member

      This case is the best of the 3 clear iPhone X cases I've tested so far. (Namely, OtterBox, Tech21, and Speck). It fit the best, i.e. not too loose and not too snug. It had the best grip on the sides so it shouldn't slip out of your hands when using it. The back of the OtterBox case did get pretty slippery after using it for a few hours, and there was some rainbow-ing going on as well. This case is pretty thick too. It still works perfectly fine with wireless charging, but does at some bulk in the traditional OtterBox style. That being said, this is still the best clear case out of the 3 I've tested. Speck doesn't even fit the iPhone because they made it before it was officially announced by Apple and Tech21 was ever-so-slightly too loose and way too slippery for my liking.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      probably the worst purchase ever made from BB

      Posted
      Jason
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I needed a case for my phone, and had heard some good things from this brand. When I got home and opened the case, I was surprised how easy it was to open. There was no tab to break, or wrap to peel off, it just slid open. Well that should have been the red flag. When I got the case in better light, I noticed a small scratch. I thought that was odd since I hadn't owned the case more than 10 minutes, and it wasn't even on my phone yet. I took it into my office, and the true story revealed itself. SOMEONE MUST HAVE SWITCHED THEIR OLD CASE FOR THE NEW ONE, and I'm the idiot that was duped into purchasing this already opened case. It had scuff and scraps all over it, and while nothing was broken, it was very disappointing to know that I had driven 20 miles (nearest best buy is 30 minutes from my house), to get a used case that Best Buy sold to me for a premium price. As Donald Trump would say, 'SAD.'

      No, I would not recommend this to a friend

      • Brand response

        OtterBox Customer Support

        Hi Jason,

        We're so sorry to hear that your initial experience with this Symmetry series caused such frustration! You're right in thinking that the cosmetic damages won't necessarily impact the protective abilities of the unit, but we also certainly understand why you would want your case to look fresh and new upon application. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to get you set up with a brand-new warranty replacement! You'll be back on track to sleek device security in practically no time at all!

        Sincerely,
        OtterBox Customer Service Team otterbox

    • Rating: 1 out of 5 stars

      Don’t waste your money

      Posted
      MarioVq35
      • My Best Buy® MemberMember

      I’ve only had it for about a month and the sides have gone brown and it looks disgusting, I keep my phone in my pocket or on my desk at home there was no reason for it to turn that color it looks very nasty and I tried to clean the case and it still stayed the same color. The back of the case also scratches very easily so you’ll basically have a case that looks terrible fast. I did purchase the case mate clear case and that is way better. I’m throwing the case away after taking pics for this review. Otterbox did a horrible job with this one.

      No, I would not recommend this to a friend

      • Brand response

        OtterBox Customer Support

        Hey MarioVq35,

        We so apologize that this Symmetry series is suffering from a complete cosmetic casualty! Our friendly Otters would love to remedy this situation with a warranty claim, so please feel welcome to call them at 1-855-688-7269. They'll get things rolling again with a brand-new case in no time at all!

        Cheers,
        OtterBox Customer Service Team otterbox

    • Rating: 5 out of 5 stars

      A great case when you don't want to add bulk

      Posted
      RedBankRon
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I wanted a clear case for my new iPhone X. I looked at Speck (my go to brand for phone cases and iPad cases over the years), but their case seemed slippery to me and I had a bad experience 4 years ago dropping my phone and shattering the glass due to a very hard surface phone case being slippery when my fingers were cold. Thus, I asked the sale help at Best Buy for another option and he pointed me to the Otter Box. It was just what I was looking for! It was clear, yet had well cushioned sides that protected the phone and the edges of the case are flexible and grippable to keep me from dropping the phone. It also is little raised up along the front so you can place the phone face down and the screen does not touch the surface below. Overall a well thought out minimal style case which doesn't add a lot of bulk to my phone. I am very happy with my choice.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great case for a great price

      Posted
      TiffanyT
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Have had this case for 6+ months. I’ve dropped my phone from high areas & lower ones also (which are usually the ones that cause the major breaks). Not only has my phone survived my occasional drops but the case has as well. It still looks and feels like new. Usually overtime cases break with every crash they take, losing the support it once had when it was new. That’s not the case with this one. Very happy with my overall purchase. Especially since I usually go through 2 (or more) cases in less than a years time. In the long run it’s not only saving me money but makes me feel safe with every drop my slippery fingers might have.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Already Saved Me

      Posted
      Marko
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Not even two weeks into owning my new iPhone X I was opening a cookie from Cava, you know the ones that need scissors to open. But I’m lazy and don’t get up to get the scissors from the drawer and instead pull like heck on the cellophane which is glued shut with the worlds strongest adhesive known to man. Pull, pull, pull and wham cellophane tears open my hand hits my new iPhone sitting on the table and sends it FLYING straight towards the hardwood floor, like if I threw the thing. Luckily it’s in the Otterbox Symmetry case (black), hits the floor on the backside. I go to pick it up thinking for sure it’s broken, nope, still working, take it out of the case to be sure and all is well! So big thumbs up for this case and massive thumbs down for the stupid cookie wrappers at Cava.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Sleek but Protective

      Posted
      David
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      This provides the best of both worlds (enter sarcasm): functionality because it’s truly a strong, durable case; but possible frustration, because it can be deemed as too slippery for some, providing very little grip. Another possible plus to this case, but at the same time potential gripe is that it’s extremely snug once fitted to your phone. So taking it off is a chore and you may find yourself scratching its surface here and there while doing so. After searching through all types of cases sold at Best Buy, doing so for about an hour, I ultimately decided on this one after choosing to rely on the Best Buy rep I found answering others’ questions in my aisle.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Scratches easily

      Posted
      Shwatzy
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Bought this on 11/14, it is 11/17 and it is already scratched on the back. The case itself fits snug, and feels nice in your hand. It is pretty and fun to look at. I feel like it protects well, although I hope to not find out. I’m just disappointed that after only 3 days, it’s scratched. This is my first otterbox, and I’m not 100% satisfied. If you’re looking for a case that feels sturdy and snug, without being overly bulky, this is a good option, however, take note it scratches easily.

      No, I would not recommend this to a friend

      • Brand response

        OtterBox Customer Support

        Hey there Shwatzy,

        Sorry to hear that your Symmetry series had trouble resisting a good back scratch! Sometimes, the backs of certain Symmetry cases can pick up scratches depending on what they're exposed to every day. Luckily, cosmetic issues do not affect the protective abilities of the unit, but we're always happy to smooth things over with a warranty replacement. Please feel welcome to call our scratch-resistant Otters at 1-855-688-7269, and they'll send out something shiny and new!

        Best,
        OtterBox Customer Service Team otterbox




    Product images, including color, may differ from actual product appearance.