Petnet - SmartFeeder Pet Feeder - Black

Take care of your pet when you're away from home with this Petnet SmartFeeder SF10C pet feeder, which features compatible with Apple iOs7.1 or greater, Android 4.4 KitKat or greater to help you set feeding schedules and portion sizes.

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Overview

What's Included


  • SmartFeeder Pet Feeder
  • 8' micro USB cable
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
89% of customers would recommend this product to a friend (91 out of 103)

Features


Pet feeder

Controls your dog's or cat's feeding schedule, even when you're away from home.

Compatible with Apple iOs7.1 or greater, Android 4.4 KitKat or greater

Use your mobile device to manage feeding schedules and portion sizes based on age, weight and activity level.

Food delivery system

Keeps track of your food supply and delivers fresh food to your doorstep when you need it.

Dishwasher-safe design

Makes cleaning simple.

Apple, the Apple logo and iTunes are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc.


Overall customer rating

Rating: 4.3 out of 5 stars with 103 reviews

89%of customers would recommend this to a friend

Pros

Cons

  • After returning the first defective unit we were disappointed with the second one as it does not push the food out with enough force to get it all out into the bowl.feedthecat
    See all reviews that mention defective as a con

Most helpful reviews

See all customer reviews
  • Rating: 5 out of 5 stars

    My pets new best friend!

    Posted
    PaigeA

    Peace of Mind: We have had our SmartFeeder for over a week now. During that time we went away for a weekend get away. We were able to take a short weekend get away without having to worry about feeding our furry friends. Construction: We live in a home built around the "internet of things" from Smartthings, Phillips Hue, MyQ and many more. Petnets smart feeder takes the cake with reliability and performance. The design is impeccable, I was pleasantly surprised how strong and solid this device is. This is no, cheap plastic pet feeder. The setup was one of the simplest devices I have ever setup. Price: This price point is spot on! To me, the health and safety of my two cats is priceless. But this device is affordable enough for any pet owner and yet feels like the Mercedes of pet feeders. Animal Reaction: Our cats are high maintenance and slightly skidish, let's just say Pavloves was right, as soon as they hear the first kibble drop they know it's time to eat and they come running. This device really helped control the portions of food. Cons: I wish they made a dual bowl option for two pets. Other than that, if you are a gadget guy like me, YOU MUST buy this!!! Even if you don't have a pet.. Put candy in it or something just buy it because you will love it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great customer service

    Posted
    justin223
    • My Best Buy® Elite Member

    My feeder had a charging problem after about a month. I called Petnet and they were really nice about sending me a whole new Petnet feeder. They didn't bug me with providing a receipt of purchase, they simply asked for my address, and solved the issue. The new feeder works great!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Great until it wasn't

    Posted
    Oops

    Exactly what I was looking for to feed my 11 lb dachshund while away from home. I loved the ability to feed her 'snacks' several times daily to supplement her regular meals. I set the program to dispense 1/16 c 4x daily. Simple set up and programming, alerts on your iPhone, all wonderful. It worked perfect for 3 days then suddenly it started dispensing 1/2 c feelings at random unscheduled times. Good thing I was home as she started gobbling the food before I could stop her. She threw it up and I threw out what was still in the bowl. This happened two more times the most recently this morning at 5:49AM! I called customer service and left a message but have yet to receive a response. I've ordered another brand and plan to return this feeder today. I am truly disappointed as I wanted to love this feeder.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Works flawlessly, set up easy

    Posted
    DivaL
    • Verified Purchaser
    • My Best Buy® Member

    This Smart PetFeeder is perfect! Set up is very easy both the physical set up of the device and the "virtual" setup to Wifi (most of the time spent was unpacking the unit to be honest). Once I unpacked all pieces and assembled it following the easy instructions, the next step was to install the app on my iPhone and sync it to the feeder. I have poor internet service so the download of the app took awhile. I work in one state and live in another and as long as the feeder is connected to Wifi you can dispense food by manually sending a notification to dispense or you can set a schedule so the food is dispensed and in the quantity you pre-select. The app alerts you when you are running low on food and also alerts you when you have filled up the dispenser. Only problem is if you are located in a place with a poor connection, the app will not load and you cannot dispense food remotely. The device also has a manual feed button in the event you are in the house and don't want to use the app to dispense food. Also, the device has to remain plugged in at all times. In the event of a power outage however, it has a backup battery installed that will kick-in for several hours. I truly think this was a worthy purchase especially for a busy professional family always on the go.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Design Flaws

    Posted
    marka1620
    • Verified Purchaser
    • My Best Buy® Elite Plus Member

    As stated in many other reviews, the incline on the feeder bowl needs to be steeper for this to function properly, I have to prop mine up in the back by a good inch so the food flows down enough to avoid getting stuck near the auger. This is completely unacceptable and lazy on the part of the designers. App frequently disconnects from the Internet and you have to restart to get it to work. The feeder also doesn't allow for any customization on the feeder button on the front of the machine. It wont allow you to change the default amount when pressed. This seems like and easy software fix.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Cat Feeder

    Posted
    Ikeleo
    • Verified Purchaser
    • My Best Buy® Member

    The feeder is an amazing purchase for any cat lover. It is sleek and doesn't look out of place. It was easy to set-up and haven't had any problems. Highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this Gadget!

    Posted
    deelite926
    • My Best Buy® Member

    We bought petnet almost a year ago. At first there were a few glitches. Cust service helped tremendously. Every once in a while their server had a blip - BUT BUT BUT - we havent had any issues since.. and we purchased basically when this product was a start-up -- so we expected these issues. My now husband was really bad a keeping his dog on feeding schedule, and he and I were out alot when we we were dating..so the poor dog didnt get his dinner at a regular time all the time.. so i saw this and thought - here is our solution! - he gets a 1.5 cups in the morning - found out that 1 manually measured cup is about 1.5 cups for this feeder to feed him the proper amount.. at dinner he gets normally 2 cups - so we have it set 7pm, for 1.5 cups and at 7:02 1.5 cups which equals his 2 manually measured cups. This is awesome bc it slows him down eating, and he gets to enjoy his meal instead of scarfing it down and looking for more. He runs to the feeder when he hears it start to dispense. Only trouble I have is reminding the hubby to refill - about every 6 days, but the app does tell you when its running low - but ive found that isnt always consistent, dont know why -- but doesnt matter, we still check the hopper every few days and refill - honestly, BEST purchase for our dog to date. I would highly recommend to everyone - and i have! people are in awe when they come to our house!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Every Pet Owners Must Have

    Posted
    Eric
    • My Best Buy® Elite Member

    This is our second Petnet (one for each pet) Not only does it work great and the setup was super easy, it helps keep your pets on a regular schedule while also controlling their portions. the added plus the the low food reminder for you to order more food!

    I would recommend this to a friend



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