This product couldn't have come at a better time. My previous Philips Sonicare DiamondClean toothbrush finally failed on me after 4.5 years. As a result, I've been using a manual toothbrush for the last few months so I couldn't have been more excited to try out this new electric toothbrush by Philips.
First of all, let me start off by saying that if you've never owned a Sonicare product or used an electric toothbrush in your life, you are doing your oral health a disservice. There is a reason why practically any dentist office you visit will recommend a Philips Sonicare as their "go-to" toothbrush. The first time you brush with a Sonicare, you'll feel like you just got a cleaning at the dentist. The difference is that significant. Too add to this, I recently visited the dentist after 7 years of not going. Yeah, I know, I can't believe it myself. I was very surprised that I was told that I had no cavities. I can't say for sure that it's solely because I've been using nothing but Sonicare brushes for the last 7 years but I strongly believe that it's a significant contributing factor. Anyway, onto the review! I will be breaking down this review into the following categories: construction/design, features, and accessories.
As always Philips never skimps on the quality of the construction that goes into making their toothbrushes. This Sonicare Flexcare Platinum feels very solid in the hand. It has a very ergonomic design with a rubber application on the back of the handle to help with grip when it's wet. The power button has a quality brushed aluminum feel, although I do believe it's plastic. The up and down sensitivity buttons, as well as the cleaning mode button, feel hefty and sturdy. Lovin' it!
This is by far the most innovative Philips Sonicare yet and it's what you're paying for. The toothbrush has bluetooth technology so you're able to download the Philips Sonicare app on your iOS or Android device to customize and track your brushing experience. Pairing is very easy. You basically ensure bluetooth is enabled on your mobile device, pick up the handle off the base, and launch the app. The app will automatically discover the toothbrush and the rest is history. For me, the app worked consistently with no issues. I love that you get to see a diagram of what side you are brushing and spots that you missed. When your brushing session is over, it gives you a chance to go back and brush the spots that you missed. The app also allows you to set goals like plaque removal, whitening, fresh breath, gum health, etc. Setting these goals will provide a customized brushing experience in order to attain these goals.
I love that the brush allows you to set your sensitivity level. Coming from brushing with a manual toothbrush for the last few months, the highest setting was a little too strong for my teeth and gums. The medium setting was perfect! After several brushing sessions I have moved up to the highest setting. I would like to note that all of Philips Sonicare tests and claims were tested on the highest setting according to the included material that came with the toothbrush.
The toothbrush has cleaning mode (standard), whitening, and deep clean. I have tried all three and there is definitely a difference in the brushing experience. Whether it will truly accomplish those goals remains to be seen. I love that Philips included a pressure sensor in this brush. According to my dentist, almost everyone brushes too hard. We do it subconsciously because it feels as if we're getting a deeper clean. Another new (at least to me) and innovative feature by Philips. Huge kudos!
When brushing, the toothbrush breaks up the brushing locations in your mouth into 6 sections. You can either use the app to get a visual representation or you can wait for the little vibration alerts in the brush to tell you when it's time to move onto the next section. Personally, I preferred the way my previous Sonicare Diamond Clean broke up the mouth into 4 sections. It's simple and straightforward. I understand why Philips broke it up into 6 sections. It's more concentrated and focused resulting in a deeper clean. While that may be true, I find myself thinking too much while I brush and sometimes even rushing a little to make sure I make the next section in time. It would have been nice for Philips to have given the user the option of 4 sections or 6 for those of us that got used to their older products. Overall, this is a small gripe but when you're using this product everyday, twice a day, it can become somewhat of an annoyance.
The Philips Sonicare Flexcare Platinum comes with two different brush heads, a charging base, an add-on which attaches to the base to house your brush heads, and a plastic travel case. Quite frankly, I was more impressed with the accessories that came with my previous Diamond Clean. For around the same price point, the Diamond Clean came with a glass cup that you place on top of the charging base. You simply drop the brush in the glass cup and now you have something to use when you rinse your mouth. The Diamond Clean also came with a really nice nylon textured travel case that you were able to charge so you didn't have to take the charging base with you. I also wished that Philips would have included the UV sanitizer with this model. They do, however, include it in the HX9192/02 model for 20 dollars more. It's the exact same product as this except it comes with the UV sanitizer.
Overall, this is a great electric toothbrush and likely the most innovative we've seen yet. Using the app provided a very consistent experience and I have yet to encounter a situation where there are connection issues. Every brushing session is a pleasure and leaves my mouth feeling like I just left the dentist.