Questions & Answers

Name: 1-Year Accidental Geek Squad Protection
Brand: Geek Squad®
SKU: 5806022
Price: 179.99 USD
Rating: 4.7 (3086 reviews)

1-Year Accidental Geek Squad Protection

SKU:: 5806022

User rating, 4.7 out of 5 stars with 3086 reviews.

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Page Showing 1-20 of 76 questions

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QuestionWhat is the term length of the protection plan?
- Answer The term length of the protection plan is 36 months.
This question and answer was generated by AI based on customer and product data.
QuestionWhat kind of damage does this protection cover?
- Answer This protection covers accidental damage.
This question and answer was generated by AI based on customer and product data.
QuestionDoes this protection plan enhance the manufacturer's warranty?
- Answer This Geek Squad Protection plan does enhance your manufacturer warranty.
This question and answer was generated by AI based on customer and product data.
QuestionI bought a new Envy and had Geek Squad transfer all files from my old computer. When I got the new computer set up, the files with my documents and pictures were not transferred. I recycled my old computer at the store. Is it possible to get my files?
Asked 4 years ago by Notcomputersavvy.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Hi there. Thank you for reaching out about this! I'm sorry for the late response. If you haven't contacted your local Best Buy store already, please do so as soon as you can! Sometimes, we keep a temporary copy just in case something like this happens. Please call them or head in right away. You can find information about your local store at www.bestbuy.com/storelocator.
  Answered 4 years ago by GeekSquadSupport
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QuestionDoes this protection cover any other PC's? As an example; a laptop I purchased at a different time.
Asked 4 years ago by Mac.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer Hi there. Thanks for your question. At this time, a device covered by the Accidental Geek Squad Protection is only for the individual computer. We do have a membership plan called Total Tech Support that covers an unlimited amount of computers for other services and support. If you have any questions, we'd recommend connecting with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
  Answered 4 years ago by GeekSquadSupport
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QuestionHello, I bought a Inspiron touch screen desktop in March 2021. With the 3yr geek squad protection thing. Will that help me now that my computer is glitching. When I woke it up from sleep mode it had the lines.
Asked 3 years ago by Selena211.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer Yes absolutely, call the Geek Squad, they will definitely help!! I LOVE the Geek Squad
  Answered 3 years ago by Desktop
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Questioncan this be used to help uninstall a app that corrupted
Asked 4 years ago by Anonymous.
- Answer Hi there. Thanks for reaching out about this. We may be able to just help with that quickly in the store at your local Geek Squad. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy. We may also be able to do this remotely if you'd like. For help with that method, you can call us at (800) GEEK-SQUAD or (800) 433-5778.
  Answered 4 years ago by GeekSquadSupport
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QuestionHi, my computer screen is cracked. It still seems to work. Does my Geek Protection cover this?
Asked 2 years ago by Anonymous.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer Your Geek Squad Protection will cover this if it hasn't expired
  Answered 2 years ago by butch31221
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QuestionDoes this include virus protection
Asked 4 years ago by Nah.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer Hi there. Thank you for your great question. At this time, we do not include virus protection with our Geek Squad Protection plans. However, we may offer a free 6 month virus protection at the purchase time with a computer. I hope this helps. Please let us know if you have any more questions.
  Answered 4 years ago by GeekSquadSupport
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QuestionDoes this protection plan cover setting up my pc that I bought along with this plan?
Asked 4 years ago by Bry3419.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer No it doesn't I had to pay at best buy to join geek squad and pay another $50.00 when he came to my house to turn it on for me so I am out of $200.00 dollars and my daughter showed me how to use my new computer
  Answered 4 years ago by Lenord
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QuestionIf I upgrade my ram to 32gb from 8gb or if geek squad does it will it void my 2yr warranty
Asked 5 months ago by Levi.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
Answer This Question
QuestionI got a new PC, says comes with Windows11. Tried to personalize display settings, says need to activate Windows. I retrieved the key from the bios, entered it. won't activate. Says hardware has changed, I didn't do anything. How do I active Window?
Asked 6 months ago by Mike.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
Answer This Question
QuestionWith geek squad protection would it cover up if my desktop and pc monitor freeze up at any given time? I have to always turn off my my desktop with the power button instead of thru windows and I’m afraid it might mess up my pc.
Asked 6 months ago by Shawn6686.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
Answer This Question
QuestionWith the geek squad protection what happens if geek squad can't fix an issue do they replace the product?
Asked 7 months ago by Lori.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer yes they do and you get notified via text and email and phone calls awesome.
  Answered 7 months ago by DREAPER
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QuestionWill my pc warranty in best buy will cover the cost if technical support in best buy if they fix it or do a troubleshoot because i just got my pc yesterday and now it wont boot up my monitor, keyboard and mouse have no response (no problem in monitor)
Asked 7 months ago by KaiShion.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer only if you go to geek squad as long as that warranty is still active yes it will at lest it did for me
  Answered 7 months ago by TamaraE
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QuestionIf I bought a prebuilt PC that came with a keyboard and mouse, does my 2 year warantee cover the keyboard and mouse for replacements as well?
Asked 1 year ago by WillowTree27.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer As long as it came with computer and you have coverage.
  Answered 11 months ago by PeterR
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QuestionI have changed out allot of parts and have gotten it diagnosed at Microcenter because I had crashing on my desktop. I have changed out GPU, RAM, PowerSupply, SSD M.2, CMOS battery, allot of stuff so does that void the warranty on my computer.
Asked 1 year ago by Siethie.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer yes because the best buy answer the question
  Answered 1 year ago by AlexM
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QuestionRecently my laptop speed and performance has drastically dropped. The performance issues started rather abruptly. Does the warranty for my laptop cover any troubleshooting or replacement of any potentially faulty components?
Asked 1 year ago by RyanBright.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
Answer This Question
QuestionIs this warranty transferrable if computer is given or sold to someone else?
Asked 2 years ago by Anonymous.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer yes you have to call the 800 433 5778 number to geeksquad
  Answered 7 months ago by DREAPER
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QuestionMy granddaughter’s PC was stolen. Is it possible to trace the PC and disable it from working? Thank you!
Asked 2 years ago by Lizzy1.
This question was asked about the related product: 3-Year Accidental Geek Squad Protection
- Answer No, sorry...
  Answered 1 year ago by Marky
  Answer this question

Showing 1-20 of 76 questions

Questions & Answers

1-Year Accidental Geek Squad Protection

Q: QuestionWhat is the term length of the protection plan?

Q: QuestionWhat kind of damage does this protection cover?

Q: QuestionDoes this protection plan enhance the manufacturer's warranty?

Q: QuestionI bought a new Envy and had Geek Squad transfer all files from my old computer. When I got the new computer set up, the files with my documents and pictures were not transferred. I recycled my old computer at the store. Is it possible to get my files?

Q: QuestionDoes this protection cover any other PC's? As an example; a laptop I purchased at a different time.

Q: QuestionHello, I bought a Inspiron touch screen desktop in March 2021. With the 3yr geek squad protection thing. Will that help me now that my computer is glitching. When I woke it up from sleep mode it had the lines.

Q: Questioncan this be used to help uninstall a app that corrupted

Q: QuestionHi, my computer screen is cracked. It still seems to work. Does my Geek Protection cover this?

Q: QuestionDoes this include virus protection

Q: QuestionDoes this protection plan cover setting up my pc that I bought along with this plan?

Q: QuestionIf I upgrade my ram to 32gb from 8gb or if geek squad does it will it void my 2yr warranty

Q: QuestionI got a new PC, says comes with Windows11. Tried to personalize display settings, says need to activate Windows. I retrieved the key from the bios, entered it. won't activate. Says hardware has changed, I didn't do anything. How do I active Window?

Q: QuestionWith geek squad protection would it cover up if my desktop and pc monitor freeze up at any given time? I have to always turn off my my desktop with the power button instead of thru windows and I’m afraid it might mess up my pc.

Q: QuestionWith the geek squad protection what happens if geek squad can't fix an issue do they replace the product?

Q: QuestionWill my pc warranty in best buy will cover the cost if technical support in best buy if they fix it or do a troubleshoot because i just got my pc yesterday and now it wont boot up my monitor, keyboard and mouse have no response (no problem in monitor)

Q: QuestionIf I bought a prebuilt PC that came with a keyboard and mouse, does my 2 year warantee cover the keyboard and mouse for replacements as well?

Q: QuestionI have changed out allot of parts and have gotten it diagnosed at Microcenter because I had crashing on my desktop. I have changed out GPU, RAM, PowerSupply, SSD M.2, CMOS battery, allot of stuff so does that void the warranty on my computer.

Q: QuestionRecently my laptop speed and performance has drastically dropped. The performance issues started rather abruptly. Does the warranty for my laptop cover any troubleshooting or replacement of any potentially faulty components?

Q: QuestionIs this warranty transferrable if computer is given or sold to someone else?

Q: QuestionMy granddaughter’s PC was stolen. Is it possible to trace the PC and disable it from working? Thank you!

QuestionWhat is the term length of the protection plan?

QuestionWhat kind of damage does this protection cover?

QuestionDoes this protection plan enhance the manufacturer's warranty?

QuestionI bought a new Envy and had Geek Squad transfer all files from my old computer. When I got the new computer set up, the files with my documents and pictures were not transferred. I recycled my old computer at the store. Is it possible to get my files?

QuestionDoes this protection cover any other PC's? As an example; a laptop I purchased at a different time.

QuestionHello, I bought a Inspiron touch screen desktop in March 2021. With the 3yr geek squad protection thing. Will that help me now that my computer is glitching. When I woke it up from sleep mode it had the lines.

Questioncan this be used to help uninstall a app that corrupted

QuestionHi, my computer screen is cracked. It still seems to work. Does my Geek Protection cover this?

QuestionDoes this include virus protection

QuestionDoes this protection plan cover setting up my pc that I bought along with this plan?

QuestionIf I upgrade my ram to 32gb from 8gb or if geek squad does it will it void my 2yr warranty

QuestionI got a new PC, says comes with Windows11. Tried to personalize display settings, says need to activate Windows. I retrieved the key from the bios, entered it. won't activate. Says hardware has changed, I didn't do anything. How do I active Window?

QuestionWith geek squad protection would it cover up if my desktop and pc monitor freeze up at any given time? I have to always turn off my my desktop with the power button instead of thru windows and I’m afraid it might mess up my pc.

QuestionWith the geek squad protection what happens if geek squad can't fix an issue do they replace the product?

QuestionWill my pc warranty in best buy will cover the cost if technical support in best buy if they fix it or do a troubleshoot because i just got my pc yesterday and now it wont boot up my monitor, keyboard and mouse have no response (no problem in monitor)

QuestionIf I bought a prebuilt PC that came with a keyboard and mouse, does my 2 year warantee cover the keyboard and mouse for replacements as well?

QuestionI have changed out allot of parts and have gotten it diagnosed at Microcenter because I had crashing on my desktop. I have changed out GPU, RAM, PowerSupply, SSD M.2, CMOS battery, allot of stuff so does that void the warranty on my computer.

QuestionRecently my laptop speed and performance has drastically dropped. The performance issues started rather abruptly. Does the warranty for my laptop cover any troubleshooting or replacement of any potentially faulty components?

QuestionIs this warranty transferrable if computer is given or sold to someone else?

QuestionMy granddaughter’s PC was stolen. Is it possible to trace the PC and disable it from working? Thank you!