A:AnswerHi Anne. Thank you for your question. The protection that we offer on phones cannot be transferred from device to device as it uses the phones unique serial number. If you have any further questions, we'd recommend heading into your local Best Buy. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerThanks for your question, Angie. The full terms and conditions for our plans can be reviewed any time at www.geeksquad.com/termsconditions. I would check with your carrier to see what exactly is covered and if there is significant overlap in the plans. If you have any questions regarding our plan(s), please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerGreat question, ThriftyBetty! You can certainly cancel your Monthly Drops, Spills and Defects (Accidental) Protection Plan at any time by calling us at 1-800-433-5778. If you have any other questions about how your Plan may be cancelled, you can view the full terms and conditions at www.geeksquad.com/termsconditions.
A:AnswerDepends on if you paid the full upfront price or just the monthly. They have two options. Check your receipt and see if it's around 10 bucks or over 100 bucks. If it's a big charge it should be the one time charge.
A:AnswerExcellent questions, KatTea. It’s a good thing your Note 9 is covered by a Geek Squad Protection Plan, and hopefully we’ll be able to assist in getting it repaired as soon as possible. To schedule a service, you’ll want to either give us a call at (800) GEEK-SQUAD (800-433-578), or schedule your service at www.geeksquad.com/schedule. A service fee will be assessed if we determine that we need to replace your device.
