Questions & Answers

Q: QuestionAre the original accessories covered by this plan?

• A:Answer Yes, your original in-box accessories are covered as well, including chargers and earbuds.

Q: QuestionIs there coverage for accidental damage from handling the phone?

• A:Answer Yes, you're covered if you accidentally damage your phone while handling it.

Q: QuestionDoes this plan cover hardware failure?

• A:Answer Yes, if there's a hardware failure, this plan will repair or replace your product.

Q: QuestionWill this plan help ensure my phone can be traded in?

• A:Answer Yes, Geek Squad Protection will help your phone continue to work great until it's time to trade it in.

Q: QuestionCan I transfer this protection to someone else?

• A:Answer Yes, you can transfer your Geek Squad Protection to someone else when you sell or give them your covered product.

Q: QuestionDoes this protection plan enhance the manufacturer warranty?

• A:Answer Yes, this protection enhances your manufacturer warranty and covers you for accidental damage.

Q: QuestionDoes this cover transferring data from an old phone to the new phone this plan covers? Both are Samsung. The old phone is water damaged, so the data might not even be salvageable. Just curious.

Asked 2 months ago by CynicalCripple.