A:Answer If you're looking to program a remote control on your TV set or any other device, please contact our team for assistance with troubleshooting and warranty evaluation. They can be reached by email at www.insigniaproducts.com/support/contact.html or by phone at 1-877-467-4289 any day between 8am and 9pm CST. They will surely help! Regards, Daniel T. - Insignia Support