Questions & Answers

Q: QuestionI need assistance as my fridge is not cooking. Model RT18M6215SR

Asked 4 years ago by Keasha.

This question was asked about the related product: 3-Year Standard Geek Squad Protection

• A:Answer How do you cook in your fridge?

  Answered 4 years ago by ErinsMom

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Q: QuestionMy extended warranty has expired beginning of January 2021 on my stove. I had an issue and the geek squad came out in January 2021 to fix it. The issue happened again yesterday would this still be covered since it happened again within a timeframe

Asked 4 years ago by Debwil11.

This question was asked about the related product: 3-Year Standard Geek Squad Protection

• A:Answer Best place to get answers on these questions would be to ask Best Buy

  Answered 4 years ago by LGDishwasher

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Q: QuestionMy icemaker is not working. I cannot locate my manual. Help

Asked 5 years ago by Icemaker.

This question was asked about the related product: 5-Year Standard Geek Squad Protection

• A:Answer Try cleaning the ice maker with vinegar

  Answered 3 years ago by GreatpriceVerified Purchase

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Q: QuestionMy microwave is speeding through cook time and not cooking. I need to schedule someone to look at it. 9045021318 Cathy Hickson

Asked 5 years ago by Cathyhickson.

This question was asked about the related product: 5-Year Standard Geek Squad Protection

• A:Answer Always depend on the warranty which can help prevent issues like The microwave not cooking like it should be cooking. Upon purchasing a product such as a microwave we should always protect ourselves from manufactured defects.

  Answered 5 years ago by NascarVerified Purchase

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Q: QuestionI just purchased a dishwasher and 3 yr standard geek squad protection... but have not received any paperwork, etc on the protection plan. Will I be getting something for that?

Asked 7 years ago by NikV.

This question was asked about the related product: 3-Year Standard Geek Squad Protection

• A:Answer Should have been sent to you by email

  Answered 4 years ago by Fridge

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Q: QuestionI purchased the stove last year and the stove burner doesn’t always turn on. What do I need to do to have this fixed?

Asked 7 years ago by Sandra.

This question was asked about the related product: 3-Year Standard Geek Squad Protection

• A:Answer Hi Sandra – I’m sorry that your stove isn’t working correctly. Please give us a call at 1-800-GEEKSQAUD (1-800-433-5778) and we’ll see if we can help get that repair scheduled for you under your Geek Squad Protection plan.

  Answered 7 years ago by GeekSquadSupport

  
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Q: QuestionIs it transferrable?

Asked 4 years ago by scordero617.

This question was asked about the related product: 5-Year Standard Geek Squad Protection

• A:Answer No, you have to use it just on the one you bought it for!

  Answered 4 years ago by Heby

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Q: QuestionAre glass tops on stoves covered?

Asked 7 years ago by Tom.

This question was asked about the related product: 5-Year Standard Geek Squad Protection

• A:Answer They are NOT covered by the Protection Plan if accidental damage was the cause of the issue.

  Answered 1 year ago by Anonymous

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Q: QuestionDoes this warranty coverage include knobs? I purchased my Samsung with protection last summer and all of my knobs are cracking and breaking.

Asked 6 years ago by jenni.

• A:Answer Thst sounds like a manufacturer warranty issue. I would call the manufacturer and tell them and see if they will just send new knobs.

  Answered 5 years ago by JBCoo

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Q: QuestionHi, I have the same question about the installation. I purchased the Geek squad protection, so I assumed that installation would come with the purchase, otherwise how do they warranty the install? Katharine

Asked 8 years ago by DISHWASHER.

This question was asked about the related product: 3-Year Standard Geek Squad Protection

• A:Answer We got free delivery, but when they offered installation, it was going to cost $165. We opted to have a friend, who is a plumber, install. We were never told that it had to be installed by one of their installers. Besides I don't think there is a warranty on the install, just the dishwasher. If it is installed incorrectly, then I would hope your plumber is honest enough to fix it free for you.

  Answered 7 years ago by dianalynnVerified Purchase

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Q: QuestionIs there a lemon law clause in any of the Geek Squad protection plans? What are the requirements for an appliance to be considered a lemon?

Asked 5 years ago by LizLemon.

This question was asked about the related product: 3-Year Standard Geek Squad Protection

• A:Answer My ice maker broke more than three times

  Answered 9 months ago by Anonymous

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