A:AnswerYou pay $200 for total tech support. It covers a lot of different services which are covered at no charge. I had ny security cameras installed. If you have problems with your appliances they will come and check-out and you get free delivery. I think worth it. Also get computer help.
A:AnswerCharge up your battery all the way before you run to the store. There they can test the battery before you buy one. Hopefully all you need is a new battery.
A:AnswerThey brought everything with them. They took all my components out if the box, completed the set up, and even removed all the shipping material.
A:AnswerHello – That isn’t a standard service that we offer, but we may be able to set something up as a custom job. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) or visit your local Best Buy to discuss this.
A:AnswerHello Kenny – It’ll depend on the connections available on your television and on your DVD player. The simplest solution would be to upgrade to a Blu-Ray player and connect via a HDMI cable. If the issue is getting the cable up to the mounted television, we may have some options to help you out with that. Please give us a call at 1-800-GEEKSQUAD (1-800-433-578) or visit your local Best Buy to see if we can find a solution that works for you.
A:AnswerHello Jannatul – Under our Return & Exchange Promse, most returns cam be made within 15 days. If you are an Elite My Best Buy member, you’d have 30 days, and as an Elite Plus member, there is a 45 day window. Completed services, however, are not returnable.
A:AnswerIn order to get the best possible picture, please ensure that the device plugged into the TV supports HD output. This can be a cable or satellite box (with HD channels), a gaming system, Blu-Ray player, etc. Also, ensure HDMI cables being used are of good quality and properly connected. Lastly, I would check all settings on video source and TV to ensure that the HD option is selected.
A:AnswerTry rebooting your device or TV. Just unplug it count to 10 and plug it back in. It won’t hurt and in many cases solve these types of problems.