Questions & Answers

Q: QuestionCan a dvd drive be purchased for this computer?

Asked 1 month ago by Dp1.

• A:Answer This PC does have a SATA slot for an optical drive. Please contact Best Buy directly to see if one can be installed prior to purchase.

  Answered 1 month ago by TeamAcer

  
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Q: Questionis this 8th generation

Asked 1 month ago by ad.

• A:Answer The XC-840-UB11 uses an Intel Celeron N4505 processor, which is from a much newer generation than the 8th generation.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionI’m new to computers. It looks like there is a disc drive slot on the PC, but I see other people saying you have to by a cd, dvd drive separately. What is the disc drive for if it isn’t for cd, dvds? Or is there no disc drive at all on this?

Asked 1 month ago by Turdbird18.

• A:Answer This PC does not come with a built in DVD/CD drive but it does have two available slots available to install one if you need.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionIs it a good gaming computer?

Asked 1 month ago by IanC.

• A:Answer No, the XC-840-UB11 is not a good gaming computer because it has a basic Intel Celeron processor and integrated graphics, making it suitable for light tasks like web browsing, not demanding modern games.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionWhat all comes with this deal @ $349,00?

Asked 2 months ago by doug.

• A:Answer This Acer PC comes with the PC, power cord, USB keyboard and USB mouse.

  Answered 2 months ago by TeamAcer

  
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Q: QuestionCan you change the CPU out for a i5 cpu

Asked 2 months ago by Shame.

• A:Answer This computer is built with a low-power Intel Celeron N4505 processor that is soldered directly to the motherboard so it is not upgradeable.

  Answered 2 months ago by TeamAcer

  
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Q: QuestionDoes it have a camera?

Asked 2 months ago by Anonymous.

• A:Answer No.

  Answered 2 months ago by TeamAcer

  
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Q: QuestionCan u use a smart TV as a monitor?

Asked 2 months ago by Dani.

• A:Answer This PC has an HDMI and a DisplayPort so if your monitor has either of these connections, it should work fine as a monitor for the PC.

  Answered 2 months ago by TeamAcer

  
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Q: QuestionIs it possible to use a mic and headphones at the same time to record a song? Are there separate inputs for mic and headphones?

Asked 2 months ago by Anonymous.

• A:Answer Yes, it is possible to use a separate microphone and headphones at the same time to record a song. This PC has separate ports for microphone input and audio output, allowing for simultaneous use.

  Answered 2 months ago by TeamAcer

  
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Q: QuestionCan you buy this without a monitor cheaper?

Asked 3 months ago by Dennis.

• A:Answer Never mind, I see the monitor would have to be purchased separately. I will use my monitor.

  Answered 3 months ago by Dennis

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Q: QuestionDoes this tower have a working disc player?

Asked 3 months ago by Karl.

• A:Answer It does not have an optical drive but you can install one if needed, as it has a standard 5.25" drive bay,

  Answered 3 months ago by TeamAcer

  
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Q: QuestionIs there a word processing program or software included

Asked 4 months ago by Anonymous.

• A:Answer This PC includes a trial version of Microsoft Office. If you want to continue using the full functionality of the software after the trial, you will need to activate it with a product key or subscription.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionCan I add a second solid state drive to this computer?

Asked 4 months ago by ALMARC11.

• A:Answer This PC has one M.2 SSD slot and two SATA 3.0 slots to add storage.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionIs it easy to setup

Asked 4 months ago by Smallpotato.

• A:Answer The set up is pretty easy as you just follow the on screen prompts. If you should need help with this, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionDoes it have a disk drive?

Asked 4 months ago by Anonymous.

• A:Answer had to call my geek squad to find driver

  Answered 4 months ago by AnneBVerified Purchase

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Q: QuestionCan the PCI Express x16 slot be used for a network card? Will installing it void the warranty?

Asked 5 months ago by TopCat.

• A:Answer Yes you can use the PCI-e slot for a network card. Installing one will not void the warranty as long as no damage occurs to the PC by doing so.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionHi! Would this work for Graphic Design? I am looking for a budget friendly option to resume work right away.

Asked 6 months ago by JJ.

Q: QuestionCost to transfer data from my computer

Asked 6 months ago by Roy.

• A:Answer It was very easy to transfer data myself.

  Answered 6 days ago by MuffySVerified Purchase

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Q: QuestionWill this desktop work with a monitor that has a refresh rate of 120Hz?

Asked 7 months ago by Metalrat.

• A:Answer This PC has onboard graphics so it supports up to 60hz refresh rate.

  Answered 7 months ago by TeamAcer

  
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