Questions & Answers

Q: QuestionWhat is the response time of the monitor?

• A:Answer The response time of the monitor is 1 millisecond.

Q: QuestionWhat is the refresh rate of the monitor?

• A:Answer The refresh rate of the monitor is 180Hz.

Q: QuestionHow many HDMI inputs does the monitor have?

• A:Answer This monitor has two HDMI inputs.

Q: QuestionCan the monitor be wall-mounted?

• A:Answer This monitor can be wall-mounted.

Q: QuestionIs this monotor 4k?

Asked 5 months ago by Jacob.

• A:Answer This monitor is not 4K, but has a native resolution of 2560 x 1440.

  Answered 5 months ago by TeamAcer

  
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Q: QuestionI purchased 2 of these Acer 27 inch 180hz monitors and now need a display port to connect them. Can you please help Me out with which kind I need for these monitors

Asked 10 months ago by Aj.

• A:Answer You do not need to connect the monitors to eachother. You need to connect each individual monitor to your computer. If your computer or system does not have two Display Port slots, you must an adaptor to make it two, or if a spare HDMI slot is available, you will need a converter. Hope this helps.

  Answered 5 months ago by DraculaDBD

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Q: QuestionAre crosshairs built in?

Asked 1 month ago by Ghost.

• A:Answer No

  Answered 1 week ago by CaydenDVerified Purchase

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Q: QuestionDoes this have a 2.1 hdmi port? Im assuming because it's 1440.

Asked 1 month ago by Brad.

• A:Answer This monitor has HDMI 2.0.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionWhy does it say 60 hz? How do I change it?

Asked 2 months ago by Will.

• A:Answer To set your Acer KGB271U monitor to 180Hz, you must use a DisplayPort cable and change the setting in both your monitor's On-Screen Display (OSD) and your PC's display settings. If you are connected via an HDMI cable, the maximum refresh rate will be 144Hz. Also verify the GPU in the device connected will support the refresh rate you want.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionWhat Percent srgb or NTSC?

Asked 2 months ago by Billy.

• A:Answer The color coverage is specified as 95% of the DCI-P3 color gamut.

  Answered 1 month ago by TeamAcer

  
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Q: Questionis the hdmi port a 2.1 or 2.0?

Asked 2 months ago by Jason.

• A:Answer The HDMI is v2.0.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionI just bought this monitor to play on PS5, and it doesn't give me 120Hz. Why is that? And it doesn't activate the refresh rate.

Asked 2 months ago by Luisg.

• A:Answer This monitor supports at least 120hz via both HDMI and DP ports so it should provide the faster refresh rate via HDMI. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.

  Answered 2 months ago by TeamAcer

  
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Q: QuestionDoes this support 2.1 hdmi?

Asked 3 months ago by Harper.

• A:Answer This monitor has two HDMI 2.0 ports and one DP v1.2 port.

  Answered 2 months ago by TeamAcer

  
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Q: QuestionDoes this come with an hdmi or DisplayPort cable? If so, do they support 180hz on 1440p?

Asked 3 months ago by Withermaster097.

• A:Answer This Nitro monitor comes with both an HDMI and DP cable. The supported resolutions are: HDMI:2560x1440@144Hz DP:2560x1440@180Hz

  Answered 3 months ago by TeamAcer

  
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Q: QuestionDoes this monitor include audio outputs?

Asked 3 months ago by star.

• A:Answer Yes it does includes audio output

  Answered 2 months ago by AbrahamEVerified Purchase

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Q: QuestionDoes this monitor support HDMI 2.1 for the Xbox Series X.

Asked 5 months ago by Cams.

• A:Answer It does not, but you can buy an adapter. It uses a Display Port, and comes with a free cable for that.

  Answered 5 months ago by DraculaDBD

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Q: QuestionIs there a camera on this monitor?

Asked 6 months ago by Sam.

• A:Answer No.

  Answered 5 months ago by DraculaDBD

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Q: QuestionWhat is the height of this unit if used with the stand?

Asked 7 months ago by Dave.

Q: QuestionIs this monitor compatible with the Xbox Series X, and will it get 120 fps on the Xbox?

Asked 7 months ago by Mom.

• A:Answer It depends on the Xbox. If it has a display port outlet, then no. However you can use an adaptor to make the monitor work with it. The monitor can go up to 180 frames. However the actual frame rate you will receive is dependent upon the Xbox’s capability. Hope this helps.

  Answered 5 months ago by DraculaDBD

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